I'm renting one of their rentals Sugar Beach A-10. Gulf Blvd…read more I've used Mermaid Mansions for the past decade - #1 in Navarre Beach / Pensacola/ Destin area- Impeccable customer service!

From the owner: Vacation Rental/Property Management Agency Located In Navarre Beach Floridaread more

My family and I had a great time staying at your Vacation Rental! It was clean and organize! It…read moreeven had a nice welcome basket! I wish I could have stayed longer. Thanks for everything!

I have a property in Navarre Beach that I purchased and quite by accident I ended up using RMI as…read morethe Managment company. This was truly an exceptional "accident". Michelle and her team are constantly in front of both our renters and the property itself. Their customer service level with the renters is exceptional and their ability to keep the property in tiptop shape has been phenomenal. I cannot say enough positive things about this organization.

Beachfront property half a block from the pier. Huge pool. Thane Creech fixed us up with a last…read moreminute rental after our other reservation fell apart. Beautiful unit with everything you could want. Very helpful management. Highly recommended.

Beautiful beaches white sand clear water, if your looking for the perfect beach this is the place…read more It's no only beautiful but peaceful not crowded at all they have gazebos so that you can place your stuff have a picnic the have restrooms and wash area. Highly recommend Navarre Beach!!

This condominium complex exhibits excellent management and maintenance. Throughout our…read moreuninterrupted week-long stay, I observed a diligent team of three to four individuals consistently tending to the grounds. Their prompt response to a sizable sinkhole near the entrance was commendable, as they promptly cordoned off the area and swiftly arranged for the replacement of underground pipes responsible for the leak and subsequent formation of the sinkhole. The meticulous upkeep of the grass, impeccable cleanliness of the pool area, and well-maintained outdoor restroom facilities further attest to their commitment to maintaining high standards. Additionally, the presence of amenities such as a basketball court and tennis courts adds to the appeal of this complex. While our stay was limited to one week, it is worth noting that residents of this condominium bear a substantial monthly Homeowners' Association (HOA) fee of $710, which amounts to an annual sum of $8,520. Admittedly, this may appear to be a considerable expense. However, it is essential to consider that the units within this complex, featuring two bedrooms and two bathrooms, are valued at $750,000 each and are consistently rented out for weekly rates ranging from $4,000 to $5,000. Given the continuous occupancy and the need for ongoing maintenance, it becomes evident that the expenses incurred are necessary to ensure the property's seamless operation. During our stay, there was a temporary disruption as one of the three elevators experienced a malfunction. However, it is worth mentioning that the issue was promptly addressed and resolved by the end of the day, reflecting the management's commitment to maintaining a functional environment for residents and guests alike. It is important to differentiate between negative reviews pertaining to individual units and the vacation rental companies or individual owners responsible for leasing them, as these reviews do not accurately reflect the overall quality of the condominium complex itself. The management solely oversees the maintenance and upkeep of the shared facilities, including the pool, tennis court, outdoor areas, parking lot, gates, and other communal spaces, rather than the individual units. In conclusion, this condominium complex exemplifies efficient management and impeccable maintenance. The dedication of the staff to the upkeep of the property and the provision of desirable amenities contribute to its overall appeal. While some expenses may seem high, they are justified considering the value and demand for the units. It is important to recognize that negative reviews attributed to specific units are unrelated to the management's efforts in maintaining the complex's shared areas and are that of the individual owners (personal owner or some vacation rental company that owns the unit). [Review #693] (17th Review of 2023)

we've rented different condos at navarre towers because we love the quiet beach there. many like…read more502 are dark and furniture is old and uncomfortable. 505 was okay but the balcony had two nasty drenched rugs and dirty patio furniture. the Air conditioner had a problem making a loud noise ( management and owner were aware) and we had to deal with it. i will be careful where i rent at Navarre Towers and never 505 or any condo under Southern Vacations again.

Honestly, I was prepared to be disappointed. I'm not a fan of the largest condoplex on the beach -…read moreI prefer a smaller venue, as I expect things to be a little more calm and quiet. Summerwind, at least for our time there (mid-May) was quite nice! While large, it didn't feel like it (short of the view from the 14th floor). Elevators were readily available (huge bonus) and fast. The amenities were nice - including the little snack/souvenir shop that had all sorts of goodies. Our condo was very nice (not perfect, but very nice). I'm not reviewing the unit itself - moreso the property... However, the layout of the unit was excellent - organizing the important things (primary bedroom and living room - overlooking the beach) while separating the other bedrooms to the back of the unit. The beach is excellent (of course! That's why we go!). I was 50/50 on the pier being there. I'm not a fan of it (swimming hazard and I enjoy the view of an unobstructed gulf). However, it was also kind of cool seeing it out there. Near the end of our stay, there must've been some lifeguard training/ritual where kids were jumping off the pier into the water, then swimming to shore to ring a bell... If I were to stay in Navarre Beach again, I'd probably look to move west a little toward smaller condos. But if you stuck my in Summerwind again, I know I would have a good vacation.

We stayed at west tower 1st floor. It was a large 3 bedroom…read more3 bath condo. Right next to the gift shop Which had ice , smoothie, liquor & gifts. That's a plus. Only one elevator worked for the tower, so it took a little Longer. Each tower has a hot tub & pool & bbq pits. Our hot tub was broken the whole week. Nice place next to the pier. AC worked well! We enjoyed this place, not a busy area like most beach areas.

This is a gorgeous property right on the water. The host is very friendly, and accommodating and…read morewe will definitely be back!!!

From the owner: Immerse yourself in the tranquility of this private beach home nestled in nature, perfect for those…read moreseeking a serene getaway. Kick back and relax in this calm, stylish home with your own backyard beach. Let the soothing waves from the enchanting backyard take you away on your island retreat. This 3500sft 4 BR/ 5.5 BA home is on a barrier island in the gated Navarre Beach community on the Santa Rosa Sound and a short walk from the turquoise waters of the Gulf. With 2 ensuites, a King guest br and bunk room for 4, this spacious home is perfect for two families that will enjoy the space of 2 separate great rooms and a separate study.

Bayfront Lodge and Cabin is just phenomenal. We had our wedding here, and we absolutely adored…read moretheir on-site wedding staff! They worked to help us set up the beautiful cross and arbor, they had chairs that saved us on an extra rental, and when the wind became too much for our guests, the staff had everything moved inside AND looking great within minutes. Every interaction we had with them from start to finish was great! We loved it so much that we actually went back for our anniversary and for a family reunion. It is one of the best places in the world as far as we are concerned.

Married my best friend and love of my life at this beautiful place. Our best friends and family…read morestayed with us for the entire week with plenty of room. We watched the sun come up every morning with coffee on the pier and watched it go down every evening and see the dolphins play. Every detail is carefully placed and Mrs. Diana and her husband could not be more incredible. The owners have done a wonderful job creating a place where dreams come true! You will not be disappointed nor will you find another venue where you are truly treated as family. Can't wait to return next year for our anniversary.

Generally love Marriott, but didn't get the set up of this one. Not sure if it was just the room we…read morestayed in or all, but if you have water view rooms, why block one of the beds with the bathroom? If two separate guests only one gets water view. Oh, and the breakfast was a little lacking. Besides that I would recommend.

Stayed at dozens of Marriott properties for work and family over the years and have honestly never…read morebeen this dissatisfied. The location and views from the gulf facing room are good. The overall experience, not so much. Not that the property could do anything about it, but the first two nights the wall-neighbors locked their dog in the bathroom at night. Yip. Yip. Yip. The next night some others close by enjoyed a long session of some quite pungent weed on their balcony. This is our fourth night here and housekeeping has not been to the room once. The linens have not been touched, nor have the floors or bathroom. Last night I had to call down for a soap refill. Tonight I just called down for bath towels and to have the room swept (again, fourth night in an almost $600/night Marriott beach hotel, zero housekeeping so far) and they brought towels. I asked if someone could sweep for us, and they looked at me like I was asking them to solve an astrophysics problem. "Please just bring me a broom..." seemed to work. We come to Navarre annually. We have stayed here before and have recommended this property to friends. This is definitely the last time we will stay and moving forward we will warn friends rather than recommend this property.

The resort is awesome, but don't rent through Vacasa. They are a terrible choice. The door codes…read moredidn't work--repeatedly & I'd be stuck in the hall calling them. There had been previous complaints about things in the unit, that were never repaired and it definitely could have been cleaner. Stay here, but be sure to rent from an owner or any company other than Vacasa. The 2 stars are Vacasa. The building is 5 stars.

People came in our room in the middle of the night with the code to get into our room, and I had…read morefour children with me four starters.

This condo was recently completely remodeled and is lovely. The beds are comfy; the pillows soft,…read moreand the kitchen is well equipped. We have stayed in Vacasa properties several times so I know their policies are uniform at all properties. But seriously, not providing ANY kitchen necessities is inconvenient at best and damn irritating at worst. For a 3 day stay, they really do expect guests to buy salt, pepper, cooking spray, dishwasher detergent and COFFEE FILTERS! Need foil, an SOS pad, detergent for more than one load (and fabric softener)? Go buy some! As in other rentals, every cabinet is full of WAY too many dishes (30 tumblers and glasses in this unit that sleeps 6!) but no space is vacant for the guests' groceries! I will say, one maintanance issue with our unit was addressed promptly and resolved. I've also observed guests get better attention if they rent more costly rentals.

I travel extensively, both personally and for work, and without a doubt, this has been the worst…read moretravel experience of my life. If you're planning a trip to Navarre Beach, do yourself a favor and avoid all properties managed by Vacasa LLC. From the moment we arrived until the day we left, we encountered nothing but problems. To start, the condo had a coded entry door followed by two keyed entries. Despite being provided with a code, we were never given a key. We initially entered the condo using the code, but when one of the keyed doors accidentally shut, we were locked out. What followed was a nightmare of incompetence. We called and messaged every contact number provided, only to be met with disbelief and rudeness. Several representatives outright denied the existence of a keyed door, and I was hung up on multiple times. Finally, after nearly two hours of waiting, I reached a representative named Cedric who, thankfully, took our situation seriously and promised to send someone with a key. During this time, my family and I were forced to wait outside in the humid Florida weather for almost two hours. This trip was meant to celebrate my daughter's 16th birthday, but instead, we spent hours outside, watching her birthday cake melt into a sticky mess. When the manager, Leslie, finally arrived, she showed no urgency whatsoever. Accompanied by two friends, she casually walked up to the second floor, unlocked the door, and left without a single word of apology or acknowledgment. The lack of urgency and basic human decency was astounding. What if a child had been trapped inside, or worse, on the balcony? The property's indifferent response to this safety hazard is inexcusable. Our plans for a birthday dinner were completely ruined, with no accountability from the property. Unfortunately, this was just the beginning of our troubles. Once inside, the property itself was riddled with issues. The refrigerator door wouldn't stay closed, forcing us to prop it shut constantly. All small kitchen appliances were dirty, or in poor shape. The furniture was stained and old. The kitchen table is leaning causing items to simply slide off on the floor. One of the bathtubs didn't drain properly, making it almost unusable as it took 20 minutes to drain after a shower. The cleanliness of the condo was subpar, dishes in the cabinets and drawers were dirty, there was a urine stain on one of the beds,and none of the bathrooms were clean. There was hair and grime in the showers requiring us to clean the entire space before we could relax. Moreover, the building's elevator had an inspection that was over a year out of date--a serious safety concern that I have documented and will be reporting to the fire department. During our stay, we also witnessed people engaging in explicit activities on a balcony, yet security seemed more concerned about policing my children getting out of the pool on time. Despite alerting security, nothing was done about the inappropriate behavior. To add insult to injury, after checking out on time and returning all wristbands as required, I was charged an additional $313. When I contacted the company to dispute this charge, they falsely claimed that we checked out an hour and a half late and left trash in the unit. This is an outright lie. I have Life360 screenshots proving when we left, and we were never informed that we needed to take out the trash, although all major trash was removed. I am now disputing these fraudulent charges with my bank and will be reporting this property to the appropriate authorities for the out-of-date elevator inspection. This entire experience has been nothing short of a nightmare. If you value your time, money, and sanity, steer clear of all properties owned by Vacasa LLC in Navarre Beach.