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    Easy Vacation Services

    4.4 (7 reviews)
    Open 8:00 am - 10:00 pm

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    7 years ago

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    7 years ago

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    Southern Vacation Rentals

    Southern Vacation Rentals

    2.1
    (31 reviews)
    0.5 mi

    The unit was listed as dog-friendly so I booked it (on Airbnb) and let them know I was bringing my…read moreservice dog. Southern Vacation Rentals then asked me for additional documentation and id for my service dog, and subsequently refused to accommodate her (which I have in writing and called twice to dispute). Southern Vacation Rentals then lied and said they did not refuse to accommodate her. From Airbnb, "Based on the evidence provided, we have determined that the reported issue was in violation of Airbnb's Nondiscrimination Policy. We have reached out to Southern Vacation and informed them of the violation. Their listing, "Dog Friendly + Easy Access to the Sand & Pool!" has been temporarily suspended. If Southern Vacation wishes to have their listing reinstated and remain on the Airbnb platform, they are now required to reaffirm their commitment to our Nondiscrimination Policy." Southern Vacation Rentals are scam artists and I'll never book or stay at one of their units again.

    We have rented Turtle Walk condos in Ft Walton beach Florida. The place is under construction!…read more The balconies are closed off. The windows are covered in plastic. You can't see the beach There are construction workers everywhere. Access to the beach is almost impossible. They should never rent this out! We have called and tried to get different accommodations. They have offered a small discount. We can not talked to a local person yet.

    Photos
    The front the condo.
    The front the condo.
    Window
    Window
    Southern Vacation Rentals

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    El Matador Management

    El Matador Management

    3.3
    (19 reviews)
    1.0 mi

    We came here on a whim for spring break and it was wonderful. The rooms can look dated, but they…read moreare comfortable, clean and well stocked. I love that these condos are at the end of the street, so there is not much traffic; you can truly enjoy the scenery. The location is beautiful, the pools were clean, and you cannot beat that white sand beach! We enjoyed it so much that we went back for the 4th of July and were not disappointed! I plan to make this an annual family vacation for our family and so so happy we found this little gem.

    Do not bring your family here between June 20th through the 4th of July. A very large group of…read moredrunk red necks are allowed to overtake the pool and beach area. Our kids couldn't swim because there were so many drunk , rude adults in the pool. This happens every year. we are done. If you like cussing and getting drunk and being rude to decent people then this is your place. They have free rein so good luck. This same group shows up here every year about this time . We called the office and security showed up. He told a little boy to get off of a boogie board then looked at the thirty adults standing in the kids end of the pool with their beers in hand and then left. We had the same issue with this same group last year and the year before. Notified the office. Security comes and walks through and leaves. Drunk paradise.

    Photos
    Leak in bathroom
    Leak in bathroom
    Waves and pelicans all day long
    Waves and pelicans all day long
    Love the white sand beach

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    Love the white sand beach
    Alicia J Hollis, Realtor

    Alicia J Hollis, Realtor

    1.8
    (5 reviews)
    1.1 mi

    We had a very disappointing experience with the management of this property due to multiple issues…read morethroughout our stay. Upon arrival, our original unit had no running water, which significantly disrupted the start of our trip. We were moved to a substitute unit, but that unit had several additional problems, including a smoke detector without batteries that continuously beeped (a safety concern), a large stain on the bed, and clothing left behind hanging on the bathroom door. After the water issue was resolved, we returned to the original unit only to discover that the oven was not working. There was also no toaster available until we specifically requested one. During a later conversation with management, we were also frustrated by the suggestion that our report about the non-functioning oven "didn't line up" because we had not used the emergency line after hours. From our perspective, we had already dealt with multiple unresolved issues throughout the stay and reported problems through the normal communication channels available to us. Since the oven ultimately required a replacement part, the issue was clearly legitimate. The response felt more focused on questioning our account than addressing the repeated problems we encountered. In addition, active construction was taking place during our stay, and we were never properly informed in advance. Although we were told an attempt had been made to contact us, we received no call or voicemail. While a partial refund was eventually offered, it did not amount to even one night's stay and did not adequately reflect the extent of the inconvenience and issues encountered. We were also told that the expense of repairing the water heater factored into the compensation decision, which we found inappropriate, as maintaining functional utilities and appliances is the responsibility of the property owner and management. Overall, the combination of utility outages, safety concerns, cleanliness issues, non-functioning amenities, ongoing construction, and poor communication made this a frustrating experience. We would strongly encourage future guests to confirm the condition of the unit and ask about any ongoing work before booking.

    This was unfortunately the worst Airbnb experience we have had in over 5 years of visiting the Fort…read moreWalton area. The property was managed by Alicia J Hollis Realtor Rentals, and the stay was filled with issues from the moment we arrived. When we went to pick up our keys, we were informed that someone "might" be at the unit fixing the water heater. Upon arrival, there was no technician there and the unit had no running water. We had to return to the office and were moved to another unit. The replacement unit was also unacceptable. We found dirty swim trunks left in the bathroom, a fire alarm chirping continuously, and a large stain on one of the bed sheets. The following day we moved all of our belongings back to the original unit, only to discover additional issues including a missing toaster (which was eventually provided) and a non-functioning oven. To make matters worse, there was active construction taking place directly outside our unit that we were never informed about beforehand. The noise started early in the morning and significantly impacted our sleep. Workers were sanding paint directly outside the entrance, leaving debris all over the keypad and entryway. At one point, our door had been taped off by workers without notice, making us question whether it was even safe to remain there. The workers were wearing respirator masks while guests were expected to walk through and breathe in the paint dust. When we raised these concerns with management, the response was dismissive and unprofessional. Their focus was primarily on refusing additional compensation rather than addressing the conditions or apologizing. We were also told they had "contacted us" about the construction, which was simply untrue. One manager even stated: "I can't refund you any more money, the owner already put out over 2 grand for the water heater -- he isn't even going to profit from your booking." To be fair, they did reimburse us for one night of the stay, although we did not receive the full amount back since the booking was made through Airbnb. We understand that unexpected maintenance issues can happen, but the lack of communication, cleanliness, professionalism, and concern for guest safety was extremely disappointing. After many years of booking Airbnb stays in this area, we would never book another property managed by Alicia J Hollis Realtor Rentals again.

    Photos
    Alicia J Hollis, Realtor
    Alicia J Hollis, Realtor
    Alicia J Hollis, Realtor

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    Brooks & Shorey Resorts

    Brooks & Shorey Resorts

    3.2
    (6 reviews)
    0.8 mi

    I rented Bella Riva 108 last week for my families Christmas present and Brooks and Shorey are doing…read morea poor job of keeping the unit clean. We checked into black filthy floors including crumbs and a past guests press on nails under the bunks. The counter tops were gritty with sand and the beds were stained including bugs, hair and crumbs/sand in them. After driving from Michigan it's not what I expected such a nice property to look like. We were exhausted and had to try and clean the unit the best we could as it was late. I did call their after hours emergency. They sent an inspector who agreed the unit should not have looked that way all the while complaining of her own medical issues. She brought all clean bedding but we still had to vacuum all the mattresses and change all 7 beds ourselves. Brooks and Shorey promised to send a cleaning crew first thing Sunday morning. I had to call multiple times before they showed up. I felt we deserved better and at least one nights fee comped. Of course they wouldn't do that. Would not recommend booking through Brooks and Shorey.

    Amazing service throughout the years! High tech oriented ,…read morevalued customer service and inspects rental condos for constants upgrades. They are local and manage many properties on Oaklaloosa Island through many decades. Very hands on if any issues and brand new building conveniently located. Owner of multiple properties

    Photos
    Larvae
    Larvae
    Stains
    Stains
    Brooks & Shorey Resorts

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    Easy Vacation Services - vacation_rentals - Updated July 2026

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