1. Once & Done Waterproofing Solutions

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Once & Done Waterproofing Solutions

5.0 (1 review)
Closed • 7:00 am - 7:00 pm

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JES Foundation Repair

JES Foundation Repair

(332 reviews)

Guys just left my house after two visits, just finished raising a driveway slab and fixed a…read morewalkway. Couldn't be more professional, dont look any further this is the choice for your repair. Marty and his partner went the extra distance, the void beneath the slab was so bad that it took two visits but they got it done and in this sweltering heat both times. Got two estimates and they were the best value and quality. Thank you for sending a great crew, I feel bad that I didnt catch the young guys name he was a wonderful partner to Marty. Trust your homes repair to JES and they came up from Ashland VA to Stafford.

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

Fortress Foundation Solutions - Fortress Shop

Fortress Foundation Solutions

(9 reviews)

Wow! What a great experience with this company. I would highly recommend. From my first call- in,…read moreconsultation with Matt, the company even called to remind me of my installation date, and the crew was very clean and friendly! What a remarkable experience!

My experience with Fortress Foundation Solutions was extremely disappointing…read more The project that we sought a solution for was sold to me based on Riley Ethier's, their salesman, confident assessment that my sunken concrete slab was the result of ordinary settling. That assessment mattered: both the HOA and I relied on it when negotiating who would bear the cost of the repair. When Fortress's crew actually began the work, however, their foreman encountered heavily saturated soil beneath the slab and could not complete the repair. He subsequently told me in writing that he was "almost 100% certain" the slab had sunk because reconstruction of the adjacent sidewalk had disturbed and weakened the supporting soil. In other words, Fortress's own field foreman materially contradicted the assessment upon which the contract had been based. What followed was just as troubling. I sent Riley a detailed email explaining what had occurred and asking that the work be stopped pending an internal review and an updates solution. He did not respond or even acknowledge my email. Instead, he called the HOA representative privately and left an informal message asking him to call back. Riley responded to me only after I sent a second email establishing a firm deadline. Fortress ultimately agreed to cancel the contract and refunded my deposit in full, which I appreciate. But the experience left me with no confidence in Riley's assessment or professionalism. My advice to anyone considering Fortress: make sure you understand the qualifications of the person diagnosing your problem (beyond that of a mere salesman with absolutely no qualifications ie. engineering or relevant construction, insist that the diagnosis and proposed solution be put in writing, and make certain the proposed repair addresses the underlying cause rather than merely the visible symptom.

JES Foundation Repair

JES Foundation Repair

(87 reviews)

We were very pleased with JES. Everyone was very friendly…read moreand helpful in explaining the process. The foundation of our house needed a lot of work. Kaylen , Chris and Liam came and did a great job. I was shown exactly what was done. They left the exterior of our home clean from all the debris. I would highly recommend JES and their staff. ​

I went with JES despite the premium price, figuring that paying 2-3x what others charge at least…read moremeant the job would be handled professionally and done right. It wasn't. It started with the usual sales playbook -- including the 10% discount if you sign on the spot. Once I signed, JES seemed to forget my project existed. The crew didn't show up on my scheduled date, and when I called, it took hours to learn that scheduling had messed up. My new date was a month out, and as it approached I got zero communication -- I had to call again just to find out what was happening. When the crew finally arrived, they seemed to have little idea what the job involved, and I had to call yet again to sort things out. The work then missed the inspector's window, and my project was delayed three times in a single week. Each day, the workers weren't there when they were supposed to be, and each day it was on me to call and figure out what was going on. Over the course of a job that took about 2.5 hours of actual work, I had to call JES six times and effectively project-manage the whole thing myself. The crew themselves were very nice -- my issue is with JES's complete lack of professionalism and project management. And when I raised my frustration, they couldn't care less. Nearly $7,000 for 2.5 hours of work, six phone calls, botched scheduling, and constant chasing is not a sustainable way to run a business -- especially at 2-3x the going rate. I won't use JES again, and the people I've shared this experience with have taken their projects elsewhere.

Sahara Dry Basement - Encapsulation

Sahara Dry Basement

(4 reviews)

When all things are equal, I prefer selecting a small, family business over all others. But things…read morewere far from equal when I chose Sahara Dry Basement over two other larger businesses to fix my wet basement. Sahara Dry's proposal had them doing more than the others and for less money. A recent snow melt followed by several days of heavy rain had ground water leaking through my basement walls and bubbling up from the floor where a previous owner had drilled some holes. Sahara Dry's owner, Jeff Smoot, and representatives from two other companies specializing in fixing wet basements come to my property, look over my situation, and write up the solution. All three pretty much proposed the same solution which included an installation of a French drain. But only Sahara Dry offered to do the entire perimeter, drilling behind the small space between the wall and my two furnaces and two water heaters. (It's a duplex.) The other companies wanted to dig in front of my furnaces and water heaters. Not Sahara Dry who did the extra, hard work of drilling behind these obstacles to provide me with a complete solution rather than an easy solution. The other companies wanted me to arrange to have the water heaters moved out of the way. Not Sahara Dry who took care of that. One company said my adjacent crawl space was fine; the other did not even offer to look at the space. Not Sahara Dry who took the time to investigate and offer a proposal for a total fix of my problem. Working with Jeff's sons, Keenan and Aidan, was a pleasure. They really know their stuff and worked hard alongside their crew members. It's a real drag to have to deal with a wet basement. Working with Sahara Dry Basement made it as enjoyable as possible. And now I am no longer afraid of any forecast for rain.

I discovered mold in our basement and was horrified to learn the extent of the damage. Keenan was…read moreable to diagnose the problem after seeing a few pictures. He is very knowledgeable and everyone at this company is so professional. Mold is terrifying to me (especially as the mother of a toddler.) I knew I could trust them to help me and I am so happy I found this company. They installed a system (with a lifetime guarantee) and completely took care of me and my basement. They completed the project on time and the end result was better than I could have hoped for. Sahara dry saved my basement and probably my whole house!

Once & Done Waterproofing Solutions - waterproofing - Updated November 2026

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