Jay B. is a very experienced expert tradesman who knows his business. He made recommendations that…read moreno one else did. Definitely the best pricing. Exceptional customer service. We have used this company in 2 residences. Our family members have called on this company for several different basement issues. Every time, the outcome is the same. Excellent work plan. Great work. Timely. Outstanding communication. Friendly employees, who are respectful of the property and treat it like it was their own. Great clean up. Lifetime warranty. And no more basement issues!​ Very highly recommend.

I would highly recommend this company for any basement waterproofing needs. Gary provided a clear…read moreand thorough analysis of our issue and offered several different options. On the day of installation, Chris and team arrived on time and went straight to work, finishing the job on a timely basis. We are pleased with the result so far.

It's easy to give a company a good review right after they finish a job. I think you learn a lot…read moremore about a company when you call them 12 years later with a problem. Triad Basement Waterproofing originally did work at our Gaithersburg home about 12 years ago. Recently, we discovered that the drain from that original system had clogged and our sump pump had also stopped working. I reached out to Triad and was honestly impressed with how quickly they responded. Within about 12 hours I had heard back from them, and Justin was at our house the following day. He replaced the bad sump pump and made sure everything was working properly. He then returned on Monday to replace the clogged drain. Justin was fantastic. What really stood out was his attention to detail. He was extremely thorough, took pride in what he was doing, and cleaned everything up so well that the area was spotless when he left. But the biggest reason I'm writing this review is that Triad stood behind basement waterproofing work they had done more than a decade ago. There was no runaround and no trying to avoid responsibility. They simply took care of the problem. After 12 years, that kind of service says a lot about a company. I wouldn't hesitate to recommend Triad to anyone looking for basement waterproofing or sump pump work in the Gaithersburg area.

Triad Basement Waterproofing recently installed a Basement Relief System to address water pressure…read moreand flooding beneath my basement floor and behind walls during heavy rains. Mike DeGirolamo - the owner - during his assessment provided step-by-step explanation of what needed to be done to address this issue. He was very thorough and clear in his explanations. He did not try to 'upsell' or include items that were not necessary. Prior to work starting a timeline was provided. Timeline detailed team arriving over the course of 3 days and what to expect during this time. The Triad team - Michael, Justin and Roberto - arrived as scheduled on their assigned days. Before starting work for that day they again went over every detail of what they would be doing. Master plumber Justin Dorrier was amazing in his handling of the plumbing side of this process. His attention to detail and explanations clearly showed his professionalism and knowledge as a master plumber. I did much research and obtained multiple estimates from about 5-6 different waterproofing companies before selecting Triad. Triad was by far the company I was most impressed with. I highly recoommend Triad Basement and Waterproofing if you have any waterproofing needs. They are all (Mike, Tracey, Michael, Justin and Roberto) true professionals at what they do and were a pleasure to work with --- I wish I could give them 10 stars! Thank-you Triad Team!

Deska installed a basement egress window for us. The owner of the business is an engineer and the…read moredrawings are done in-house, not contracted out. They pulled all the permits and coordinated the inspection. Communication was great. The job took two days. They hauled away the excavated dirt, filled in with top soil and topped with grass seed. Jose, William and the rest of the team did excellent work. I recommend them highly.

Outstanding process done professionally. The entire structural repair project to our house was…read morewell organized, clearly explained, and promptly executed to our satisfaction. We especially appreciate Jose and his hardworking crew for their careful and neat work. There is no doubt we would choose them again if needed.

The whole team at Basement Masters did a great job on two projects to waterproof our basement and…read moreboth turned out great! The first one was a major project where they had to dig to the foundation and waterproof the whole side along with installing a sump pump. They knocked it out with ease and they beat the national chain's pricing by a wide margin. The second job wasnt that small of an issue but they still completed it in one day. Highly recommend Basement Masters!

after much searching, I found Basement Masters. So happy I did. Long story, short...I have a…read more French drain in my basement that appears to have a leak. System has lifetime warranty, but the company who installed it many years ago suggested I have a plumber and a foundation specialist check it out before they come. If not there their issue under the warranty, there's a hefty charge. I contacted Randall, the owner of Basement Masters, who came out promptly, looked at old system, discussed concerns with warranty coverage I might encounter, and found no foundation cracks. He kindly offered to have me call him after the old company comes out to assess the issue. All done for no charge. You'll not do business with a more honest, reliable company. I highly recommend Basement Masters and Randall ,

It was a pleasure to work with DMV Foundation Solutions & they truly provided high-quality customer…read moreservice. From the initial phone call with Logan, to the consultation with Yos, they listened to our concerns/requests & communicated things clearly. Yos was punctual, friendly, and efficient in his evaluation. He generated a detailed report outlining his professional opinion regarding minor cracks in our poured concrete foundation wall & even provided recommendations for preventative maintenance. Five stars!

Late in the summer of '24, we started to see a few cracks developing in our home. No big deal -…read moreit's 70+ years old, cracks happen. And then they kept happening, getting larger and spreading throughout the entirety of the house, and we could no longer open the doors in the basement and 1st floor on the south side of the house. Alarmed, I called a civil engineer and had an assessment done. They ascertained our house was sinking, particularly in one corner, and recommended ~30 push piers around the perimeter and up the centerline of the house... for over $100k. I literally laughed at him and asked him who he thought I was that he thought I could afford that. I called a few other places and got questionable assessments, and then I spoke with Yos from DMV. What a breath of fresh air. He was personable and honest. He recommended we get a 3rd party civil engineer to produce a report with drawings that I could use for any foundation company - even if I didn't go with DMV. We (finally, after a loooong delay on the civil engineer's part) got the report and drawings, and Yos and his team began work in early January to install ~10 helical piers on the sinking corner of the house. It was a pretty invasive project, but his team was fantastic. Fast forward 5 months and the cracks have stopped appearing, with a number of them even closing. We are very satisfied with the work DMV did for us, and are particularly pleased with their honesty. Where one company tried to sell us an overkill solution for six figures, Yos was upfront and told us what we really need - to address that affected area and revisit others if they end up being an issue - for roughly a quarter of the other company's price. That sort of honesty and pricing earns a permanent spot in my trusted contractor list.

If I could give this company 10 stars, I would…read more I hired Premium Drainage to correct a drainage issue that was caused by a previous landscaping installation. My sump pump discharged a significant amount of water, which created ice on the street during the winter and damaged my lawn. I also asked them to address a small uneven area around my sprinkler system. The team explained that they would regrade the area, use my existing soil, and plant grass seed, which I was completely comfortable with. They completed the entire project in just one day. At the end of the day, they sent photos of the finished work to the owner. Although I thought everything looked great, the owner wasn't satisfied with the appearance of the hay covering the newly seeded area. Even though installing sod was outside the original scope of work and would have been a much more expensive solution, he decided to go above and beyond. The very next day, he sent his crew back with fresh topsoil and sod at no additional cost. They added topsoil around my home to improve the grading and ensure water would drain away from the foundation. They even moved my stacked firewood, added topsoil underneath it, and carefully put everything back in place. When they finished, they watered all of the new sod, adjusted my sprinkler heads to ensure proper coverage, and thoroughly cleaned up the work area. My yard honestly looks better now than it did before they started. Premium Drainage was not the cheapest quote I received, but they were also not the most expensive. What set them apart was their professionalism, attention to detail, and commitment to doing the job right. I would absolutely recommend this company to anyone looking for drainage work or landscaping improvements.

I wanted to express my gratitude with Premium Drainage and Adrian for doing such a wonderful job…read morewith our first home! He was easy to contact and came to our home to provide a free estimate of our project. I really appreciate that he listened to our ideas but also gave his professional opinion on changes we could do. The process of scheduling to receiving the invoice to then getting the work completed was seamless. We had our driveway changed from asphalt to concrete as well as expanded. We also expanded our patio and added a concrete pathway from the front to the back of the house. Then we had a retaining wall built and had some drainage issues resolved. Lastly, we had flagstones added to the concrete. Adrian and his team not only did a wonderful job but went above and beyond to make our home look beautiful. I would recommend them to anyone looking for work done and plan to use them for future problems!

Baltazar came and gave me my initial quote and answered any of my questions. When I was scheduled,…read moreI was scheduled out about 3 weeks and within those 3 weeks my basement flooded again. When I called them they moved me up to an emergency appointment to fix my issue. They came on a Sunday when it was raining and dug up and installed water pipes to drain rainwater away from my basement. It was a massive undertaking and I'm glad that I got a quote from Virginia Drainage and Erosion. I would definitely recommend them to at least come and give you a quote. The pricing is reasonable for my project.

After doing research on a number of companies to rebuild a retaining wall between our two…read moretownhomes, we selected this group because of the great reviews. We were not disappointed. They were exceptionally professional, including cleaning up the worksite each evening and putting things out of the way so we could use our space while they were gone. They even raked the lawn and swept each time they were completed.

https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

This review is for installation of a replacement french drain and sump pump in a basement in NW DC…read more I really did my due diligence researching and contacting companies. I had five companies out to my property and felt that Ernest was the best value. He provided high end components such as the Miradrain, but charged a very fair price. His company was incredibly responsive, even responding to my 9pm texts and emails within the hour. He was incredibly friendly to work with and I really liked that it is a family owned business. Also, I was out of town during the installation, but he was incredibly wonderful about taking lots of pictures and documenting the different stages. My general contractor was at the house working on another project and said Ernesto's work was excellent and he went above and beyond. He also had great ideas about how to hide the discharge pipe and make the property look as nice as possible. His work also comes with a lifetime warranty. Ernesto was also able to squeeze my work in the week I needed. I explained that I had a tenant in a hotel costing me money each day and he made it work in his schedule. I would 100% recommend this guy!

Ernest was recommended by a friend and we could not be more pleased. He and his friendly crew dug a…read moretrench next to the basement wall, installed drain pipe, gravel, and a sump pump. They patched two cracks and noticed that an existing downspout should be extended. They installed a drain in the window well also. The estimate was quite accurate; the final price was higher because of the newly-discovered cracks that needed to be repaired. In any event, the cost was extremely reasonable; we had been quoted twice the price by another company. The dust was minimal, Ernest was very open and communicative and they cleaned up the mess very nicely. I highly recommend Ernest Waterproofing; you can't go wrong!