This is such a great hotel! Love the animal statues that greet you and the actual staff who greet…read moreyou are so kind! I was here for a conference this past week and felt like we were all commenting on how help everyone was. The location is convenient with many food options within walking distance. A plus was that the Kwik trip near it had the cheapest gas in the area. The outdoor fireplace was a great area to gather when catching some fresh air and staying warm. The rooms are a nice size and come with a mini fridge microwave and pod coffee maker. The free hot breakfast was actually really good. Loved the build your own breakfast sandwich. I will note this place is a bit confusing to navigate with lots of staircases and multiple ways to get to the same place. I would absolutely stay here again.

It's like staying in a log cabin hotel!…read more 1. First and foremost- right off the exit. 2. Affordable 3. Free drink tokens for each adult in their basement bar, Lumberjacks? Yes please! 4. Clean 5. Spacious building 6. Comfortable beds 7. PULL TABS IN THE BAR?? YES AGAIN! 8. Adult games in the bar! (Big Jenga, Pool, darts) 9. Indoor/outdoor pool (The hot tub wasn't working when we were there which was a huge reason I booked the hotel but overall pleased with this hotel) 10. Continental breakfast (could have been a little better but hey it's something!) 11. Small store- the kids picked out ice cream (Win!) Love the log cabin theme. Would have been a 5 if the hot tub was open.

Very solid hotel. Feels clean and well kept for a decent price. Nothing crazy extravagant but that…read moreshouldn't be what you expect from a holiday inn express. Would recommend.

Not pet friendly despite advertising on both Google and Apple Maps that pets are welcome! We had a…read morereservation for a room but, when we arrived exhausted after midnight, and a very long day from moving and driving, they let us know they do not accept cats! Google and Apple Maps clearly indicate "Pets welcome" and not dogs only. The young man at the desk even called the owner or manager who said no! They wouldn't refund the reservation saying we have to call and request a refund and see if they will. A sad view of customer service!

This place is so disgusting, the worst hotel I have ever stayed at. Bugs everywhere! Mold in the AC…read moreunit.. Just gross.

Wow, newly renovated hotel looks better inside than outside. We had the 2 queen room with fridge…read moreand microwave. TV was nice 50 inch size which entertained our son. There were signs posted for quiet time after 10pm but hockey team ignored signage. A lot of people complained but staff didn't seem to correct it. We brought earplugs which helped. However it didn't help for others below them. Breakfast was standard fare with egg omelettes and sausages along with oatmeal. My wife tried their red velvet waffles 1st day but not 2nd day. Pool was crowded so avoided it. Room is tight squeeze but nice having fridge and microwave. Lobby lounge is nicely renovated as well as breakfast seating area. Front desk acknowledge my diamond reward level with snacks and soda.

Very unimpressed with the lack of cleanliness. Stained blankets and sheets, parking lot full of…read moregarbage, very dingy mattress on the pull-out couch. The most disappointing part to me from my stay was the lack of response when the front desk was alerted about human feces on the floor of the bathroom in the pool. Our concerns were met with a "that's not my job" kind of response. I understand that cleaning bathrooms was probably not a task you signed up for, but that is a rather significant health hazard to write off. On a positive note, as a dog owner I always appreciate hotels that are dog-friendly. Having a mini fridge and microwave in the room was also nice, especially having a young toddler.

good customer service rooms were nice for the price…read more comfortable Always clean..... I book for friends that come here from up north and there's always something available, I recommend to anyone looking for a comfortable bed, clean room, good breakfast and the pool is clean too

As a Choice member I was greeted at the door with bottled water and a snack. That was nice. Our…read moreroom was clean, new hvac, new bathroom, it was great. Breakfast was great too. Pool looked nice even though we didn't partake. Would stay again.

After stay here in June I had an issue with the room. I called the front desk and was told they…read morewould be up to take care of it. After waiting an hour I decided not to call the desk again because I was upset and knew it would not the time to call. To have any of the outlets to have power I had to leave the light on all night. With using a Cpap it was my only option. Check out in the morning and was told that I would be refunded and was told if I didn't see a refund with in a week to call and talk to a manager. I've call and was told 3 different times that the manager was not available and they would call me back. NOTHING. Sent a message and was told to call and ask for the manager. It's now the end of August and I still have not heard for anyone.

Nice, clean hotel. Suite was spacious. The hotel must be reasonably new or very well maintained…read more The bathroom was pristine. The only negative is low water pressure in the shower. Included breakfast was typical hotel food. We'd stay again.

A solid hotel choice in La Crosse. I've been a Hilton customer for many years, and I always…read moreappreciate the cleanliness and consistency of the vas majority of their properties. This one is no exception, and it is also in an excellent location downtown. The customer service was flawless. My only complaint is one I have with most Hiltons is that the breakfasts are universally pedestrian, but that is a universal Hilton problem, not anything specific to this location.

Friendly & easy check in process, we checked in early. They offered and upgrade to a higher floor…read morefor $10. We had a river view room and took the upgrade. We were able to watch the Rotary Lights fireworks show on NYE from our room. The bed was comfortable. There is no microwave in the room. I gave this 4 starts because I saw 2 box elder bugs in my room then a big centipede the next morning. I stay here most often when in Lacrosse. They have a restaurant and pool area. This hotel has an event center attached to it.

The Radisson Hotel has been extremely accommodating to our group that includes over 100 cars. The…read moreemployees are friendly and helpful and the facilities are impeccably clean. Just a couple of annoying items..... in the morning there is a very noticeable lack of hot water and the channels that are listed as available on the DIrectv Guide are not available. It's annoying to enter the number for a channel and get something entirely different. (Enter #23 for Lifetime and instead get the Hallmark Channel as just one example.) Other than those minor annoyances, I would recommend staying at this Radisson.

Does GrandStay allow your dog to stay with you? YES it does!…read more Thanks to Kyle, Gina, Kim, Tiffany, Anthony, Tracy, and Kim for another perfect visit. You are awesome :)

Thank you to the crew at the Grand Stay, La Crosse! After…read moreliterally driving all night into La Crosse for a family medical emergency, we were greeted by Keisha at the front desk who was understanding and reserved for us the perfect room. What we though would be a few days trip ended up being a month-long roller coaster ride and through it all, the Grand Stay was incredibly accommodating. My brother, sister and I stayed in a 2-bedroom suite, which is spacious, comfortable and well-appointed and the kitchen was most helpful. Taylor & cleaning crew swapped out towels and took out trash when needed, Tracy, Tiffany & Monica handled last minute revision updates without hesitation, and Anthony kept us laughing at breakfast. When running into Justin (maintenance), he was always sure to ask if everything is ok. The 3 of us would begin our day very early in the morning in the back of the breakfast area getting work done on our computers, then upon return, very late into the night, in our unofficial office and Gina always made sure we had fresh hot water for our tea. The hotel is located on the beautiful Mississippi River and is within walking distance of the historic downtown area. Our room was clean, the breakfast hot and the lobby/community areas relaxing. Oh - and thank goodness for on-site guest laundry! The crew at the Grand Stay all worked together to make a difficult time as easy on us as they possibly could, and I will even go as far as to say we made friends during our month together. Sincerely, the "414 Team"

I was suprised to see the poor reviews on the hotel . I…read morefound it to be very clean,quite and reasonably priced with a good breakfast buffet. I will stay here again when I'm in LaCrosse. I have stayed at hotel that were much more $$ and this good.

Room was dirty. No housekeeping services unless requested. No one told me about this rule…read more Apparently housekeeping and clean towels are provided every 3 days! I was told housekeeping did knock on my door to check and I told them I didn't need anything. However, I was gone all day until 9:30 at night visiting my very sick sister in the hospital. What was I told this ? Creamer substitute sits out for hours and is thick and gooey. Breakfast foods leave much to be desired. Will not eat it. I stayed here because my sister's apartment is in W Salem and it's convenient. Will not stay there ever again

Yikes! I have visited the Charmant once a week for 3 years. Today I have to give this establishment…read more2 stars. For many reasons. The bar and restaurant is closed again, leaving the only option the rooftop. Last week I visited the roof top and found they didn't anticipate the weekend of activities in La Crosse. Every time we asked for a simple cocktail, it was oh we don't have cranberry juice up here,or simple syrup like it was unattainable?? It was like everyone was grumpy, like they were annoyed. I take this to mean the management is sloppy and the wait staff has to constantly improvise. It's not like the hotel has 24 floors? Asked for shaved Parmesan, for the pizza. The bar service acted like I was asking for moon cheese! Grudgingly they said no we don't have any here in the rooftop bar. At this point I noticed the manager standing sentinel and rather arrogant, stating that he "doesn't like cheese ", so I guess nobody does?

We had a great time at the rooftop terrace! We went around 3pm and it was pretty busy. It was…read moresmaller than expected but a nice rooftop to hangout at. All the drinks were delicious so you can't go wrong. Service was prompt even though it was busy and really kind. Such a fun place to go to!