This place has great prices and service. It's family owned. Great service. Would recommend.read more

I called this morning for screen repair and Loi was very responsive and detailed with the services…read morethey provided. Pricing was also a lot more affordable compared to the other shops I called. We were in and out in less than 30mins. Highly recommend!

Fast service. low cost compared to other places I tried. Very professional staff. Got high quote…read morefrom 3 other places to have my phone screen fixed.

Great service and super fast on repairing the phone! Love how honest they are with their customers.read more

Went for a diagnosis on a Macbook that wouldn't power on. Tech worked on it for a day and said he…read morehad no clue what to do. Ended up having more questions about the issue than before I first came in. To top it off, when I opened up the laptop to check it out ... i found a part that wasn't connected as it should've been. and I found a non-OEM part with Chinese symbols on it. Not only did they not help me at all, but made matters worse. most useless $50 i could've spent

Highly recommend U-Tex Clovis. The first time I visited this location due to HP laptop not turning…read moreon. The gentleman looked at the laptop and recommended me to contact HP due to under warranty. I appreciate their honesty and suggestion and sure enough HP laptop was still cover. Recent visit my husband PS5 was not working. So I reached out to this place again. Gentleman looked my PS5 and noticed that the issue was HDMI cord. So we replace it and sure enough that's what it was. I value their time and experience and will bring and refer people to this establishment.

A piece of my phone charger got stuck in the charging Port of my iPhone. I took it to the store and…read moreMarco immediately checked in with me and assessed my phone. Within a few minutes, Ian, his team were able to extract the piece out of my charging port. He even gave me an additional charger as a courtesy. Overall, they were friendly, fast, efficient, and patient with explaining how they did things. I would highly recommend anyone to go to their place if they have any type of repair issues!

Terrible service. I talked over the phone with an employee to ask them about holding an item for…read moreme. We negotiated down a price and then a day later I headed up to Fowler to pay for my item. When I got there I found the employee selling the item I had put on hold for less than I was going to have to pay for it. He tried to give me the same discount as the guy he sold it to ($10) and send me to their Bakersfield store which is 2 hours from Fowler! I paid more in gas getting to Fowler than $10 and I sure as hell would've had to pay more in gas driving to Bakersfield. Do not go here!

I had my iPhone battery replaced at this store. Service was great. The staff were very friendly and…read morehelpful. I would recommend that anyone needing repairs to use their services.

Excellent customer service at a good price. I will be definitely come back if I have another issue…read morein the future.

They are AMAZING! Went in with a cracked screen. They pulled the plastic screen saver off, it was…read morejust the plastic. The screen was fine. I would have been happy to come back with my money and paid for a new glass screen. Very honest, quick, reliable. To say nothing of saving me hundreds of dollars. KEEP UP THE GREAT WORK!

Fast and easy, did a great job fixing my iPhone 15! We will definitely use again if neededread more

I can't thank this guy enough for his patience and dedication! I dropped off my iPad on a Saturday…read morefor a screen repair and was told I'd get a call when it was ready. By Sunday, Monday, and even Tuesday with no update, I started to worry--especially since I needed it before my vacation! In a bit of a panic, I reached out through Facebook and Instagram, hoping to hear back. It turns out he had been trying to call and text me all along, but I wasn't receiving the messages. Even though he was on vacation, he went out of his way to return to the shop and hand over the iPad. I felt terrible about disrupting his time off, but he truly went above and beyond to help. The screen repair is flawless, and I am so grateful for his kindness and professionalism!

I went in to try and get my computer serviced, and they just told me to go to a different place on…read morethe other side of town! I was completely denied any service. Complete bs!

Worst customer service I have ever received. A "worker" named Dulce could not identify why my bill…read morewas wrong, was extremely rude and refused to provide contact info for a manager and even claimed she was the manager. Avoid this location.

On 9 June 2025 I entered the Xfinity store at 850 Herndon Ave. (Suite 101A, Trading Post Center) to…read morecomplete a routine equipment purchase. What followed looked less like retail and more like a live demonstration of how to violate California's consumer-protection laws: * Refusal to identify - The individual who later gave the name "Arturo [--]" withheld both full legal surname and employee ID when asked. Under Cal. Bus. & Prof. Code §17500.3 a person representing a regulated service must disclose true identity on request. * Stonewalling class-wide complaints - Staff loudly claimed they are "not allowed" to discuss unresolved systemic issues. That is flatly inconsistent with Comcast's own escalation policy and may constitute unfair business practice under Cal. Bus. & Prof. Code §17200. * Aggressive ejection of a paying customer - After the representative could not complete a transaction "a five-year-old could execute," he ordered me to leave, asserting he would "still be here three months from now," immune from consequences. That bravado collides with 47 C.F.R. §76.309 (c)(1)(ii), which obligates franchised-service agents to provide competent customer assistance. * Potential privacy red flags - Multiple prior patrons have alleged identity-verification shortcuts at this site. If true, that behavior implicates Cal. Civ. Code §1798.81.5 (data-security obligations) and Penal Code §530.5 (ID theft). Bottom line: this is not a company-run Xfinity store despite the signage. It is an independent dealer whose conduct now jeopardizes Comcast's brand and your personal data. I have issued preservation notices to Comcast, Rich Development (landlord), and the California Public Utilities Commission. Anyone with similar experiences may contact legal@ikigaisanctuary.org or (559) 461-9980 so counsel can aggregate evidence. Until this outlet can document remedial training, steer clear. The oxygen they consume could serve a more customer-centric establishment.

This review isn't about Xfinity stores it's about Xfinity cable/internet service. I joined Xfinity…read morein May 2021. Since then every month my bill has increased slowly. This past February 2026 it was $165, then my April bill arrives and it's $227! No explanation, no change in service, no upgrades just a giant jump in monthly service. I call Xfinity and spoke with Alex informing him I'm considering canceling my service unless my billing is adjusted lower. After his blah blah blah and round and round we go for 30 minutes he states he can lower it to $147.63 locked in for 5 years, including upping my WiFi speed to 1 GPS and no change in service. Cool, I agree and we part ways. Three hours later I flick on the TV to see I'm missing a bunch of channels. I call Xfinity and spoke with Yvette and after awhile she states I went from 125 channels down to 20-25 channels. Grrrr j aws tight moment. I ask to reinstate the 125 channels. She does and after 15 minutes said my monthly would be $220 and that's the best she could do. Ridiculous. And gave her an April 30th end of service. My money goes to streaming not to rip off Comcast/Xfinity.

I had a really frustrating experience at this Xfinity store today around 4 PM…read more I walked in and wasn't greeted at all. One employee (blue hair, name Jean) looked right at me more than once and didn't say anything. I stood there for about five minutes waiting, while other customers came in after me and were greeted and helped right away. I finally had to speak up and ask if anyone was going to help me, and all I got was a quick "oh sorry, how can we help you?" like it wasn't a big deal. The whole staff seemed completely out of it--low energy, not paying attention, and just not interested in helping customers. When I said I wanted to buy an Apple Watch and asked how long the wait would be, I was told it might take a while because everyone needed to take lunch. That shouldn't be the customer's problem. I wasn't expecting anything special--just basic customer service like being acknowledged and helped in a reasonable amount of time. Instead, I felt ignored and unwelcome. I ended up leaving without buying anything, and I definitely won't be coming back or recommending this location.