5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Every time, our clothes were perfectly laundered and folded!! We're beyond "senior citizen" age,…read moreso the service was VERY MUCH APPRECIATED! My cousin took the laundry and picked it up, but as a neuro diverse person, he does not understand gratuity, so I will use my walker to go & tip the associate who did our load! Thank you!

Very reliable place to wash larger loads! They also let you wash dog beds and pet toys here (as…read morelong as there's no pet waste). Took only 2 loads to wash and 1 dryer cycle to clean everything I brought, including 2 large dogbeds and several armfuls of towels and plushies -- which would've taken several loads at home to clean. Pricing was fairly reasonable too, and the wait wasn't bad. There's even a Panera, GameStop, and grocery store nearby if you want to kill a little time too. There's a really kind lady who works there. She was super patient and took the time to walk us around and show us how to use the payment system. I've been back a couple times since, and haven't had any problems with any of the machines. Definitely recommend this local laundromat!

I've been going to Parkway for years, but I just spoke to Lee's - the price difference per shirt is…read morelarge. Lee's is the cheapest of the dozen (12) I checked out @ $1.80/shirt. Parkway is 2.89, or 2.17 with an express bag. With that said, you get what you pay when it comes to attention to detail. My first order they didn't put any starch on the shirts, but I caught it when I picked up. There was no offer of a discount, nor of redoing the shirts. I went back again, and found they didn't starch my shirts enough - in all honesty, I wondered if they had done it at all, but they insisted they did. The two stars is for the price, but I will gladly pay more for better results.... you only get one first impression.

Every time I send something here, something comes back damaged. I just found a 1cm hole in brand…read morenew dress pants that I had purchased. I didn't even take the tag off, took them in, and get them back with a hole. I'll never use Lee's Cleaners again. I would suggest another dry cleaner in the area, but Parkway is just as bad.

First time I used a service like this. Convenient and reliable service. The process was simple…read morefrom start to finish. Laundry was fresh, clean and delivered sealed in bags. I will definitely use this service regularly.

From the owner: Laundry day is a thing of the past. You are just one click away from never doing laundry again!read more

We live out of the state and Parkway cleaners expedited our dry cleaning and laundry when we had…read morelittle time to attend my dad's funeral. The team was very nice and helpful given the situation. The clothes were perfect.

I had a very unpleasant exchange with the person at the front desk on Gay. I brought in a bunch of…read morewire hangers - from clothes Parkway dry cleaned - and was told to correctly sort them and put them where they are supposed to go. Even told me they would not take one of them - from clothes they dry cleaned. Told me it was my responsibility to do it right, and actually started getting aggressive with me over it. I'm a customer! Our house has been using Parkway for years. I really resented the way I was treated! Hello all you consumers - PARKWAY recycles and reuses the wire hangers they give us and we return. Sorting the hangers is a courtesy, not an obligation. As a customer, I do it begrugingly but it is NOT my job. We are not paid to their work. I suggest management have a talk with their help so they understand the relationship: we consumers/customers pay Parkway for a service. We assist them to be responsible in the community by bringing back plastic and hangers. It is not our job to sort them. That's a courtesy. Period.

We had an excellent experience with this cleaning service for a deep clean of our home. A team of…read morefive showed up on a snowy day and didn't cancel, which already said a lot about their professionalism. They were very respectful of our belongings, worked carefully around our cat, and were incredibly kind and patient with our very curious three-year-old who kept checking in on what they were doing. One of the nicest touches was how they organized her bed, arranging all of her stuffed animals in a playful, fun way that absolutely made her day. Those little personal details really stood out. The entire team was friendly, hardworking, and thorough, and the house looked amazing when they were done. Truly a great group of people who did an outstanding job. Highly recommend.

fantastic service! Genny has a wonderful personality and made sure to do a final walk-thru to make…read moresure expectations were met.

Had a great and fast experience! I needed two pairs of jeans taken in and they were able to do so…read morefor a great price and within 1 week! Highly reccomend.

I was in Pennsylvania for a class reunion and needed a suit dry cleaned. This place was close to…read moreHomewood Suites where I was staying. I brought the suit in at 8:30 AM and they were able to get the suit dry cleaned and back to me around 3PM. Amazing! Very reasonable price! Perfect!

I needed them to fix a tear in a lambskin jacket. The repair is very visible and not particularly…read moreneat, with visibly loose threads. I should have gone somewhere else -- or better yet, they should have told me they couldn't do it when I asked. EDIT: Dropping to one star because their absolute hack job "repair" is starting to tear in a new area weakened by their excessive, sloppy stitching. Don't pay to ruin your clothes.

They charged me $350 for the clothes I needed to get tailored. I am extremely disappointed in their…read moreservices. I had to take several expensive pieces back in so that they could re-do and adjust. In addition, they sewed my coat sleeve completely shut and returned the same item with missing coat cuffs. Never again going there! Not risking ruining my expensive apparel to them. Finally received an apology. However demanded some of my money back for the huge inconvenience.