5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

Very friendly owner. When you bring in the garment she checks it for soiled areas then marks it if…read morefound to make sure it's taken care off. Competitively priced. Highly recommend!!

Took a shirt and pants to be tailored and Joann did an excellent job. The pants initially did not…read morefit after attempting to take them out, but she quickly addressed it and had it done by the next day! I live about 20 mins from Norristown, but I will be back very soon!

Items were ready in one day as promised. Both were expertly cleaned for a reasonable priceread more

They lost my cousins pant and my shirt and it was very expensive…read more They are in professional business that runs by punch of teenagers Stay away from them

Highly recommend this business. I dropped off 2 suits and 2 dresses and they were done quickly and…read moreefficiently. 5 stars!

I brought a delicate white top here to be cleaned as a trial run as I saw they had good reviews…read more They did a great job with my top. I was charged $6.95 for it which was good My gripe is with the $10 minimum purchase requirement for card usage. Of course my purchase was not $10 and I did not have cash on me so I had to come back another day. It is 2018 this is very annoying and an inconvenient for your customers. I understand you do not want to pay whatever fee or percentage card usage requires but this is unacceptable. Also it states that they do wedding alterations. When I inquired about it I could not get a straight answer. First, I was told it would be very expensive and stated I understood that and then I was told the person was out indefinitely. Then it was they could do it but i would have to go to their home and then the answer changed again and I was told they won't be doing it for awhile. I won't be back.

Five stars for this business. The turnaround is incredible. Accidentally left money in a pocket and…read moreit was returned in an envelope. That's honesty for you. My clothes were cleaned, folded and returned the next day. If I could give 10 stars I would.

We just moved. I needed to do laundry, but I was just too tired. I called they came the next day…read more Clothing was clean and folded, best experience ever !

Came here first time to launder on a weekday afternoon. Place looked renovated, clean, quiet…read more $3.50, $450, $6.00 and larger for more quarters. I saw two customers pick up laundry by the lbs, $1.49 per lb. All machines were working so no complaints.

I've been here several times in the past and this place has definitely gone downhill. Says drop off…read moreservice at 10, yet no one's there at 10:30. The bathroom is not open and I had to go to CVS across the street. But I'm sure like a lot of businesses it is tough to find help these days as most people don't wanna work.

There should be a number to call when you lose money in a machine. I just lost over five dollars in…read morea large capacity machine and no matter how many quarters I put in, it still won't increment to the $6.50 charge to do a load in the commercial washer. The regular washer is $3.25. Well, I'm sitting here waiting. It would be nice if there was a Wi-Fi so I couldn't leave message people or look on the Internet while I'm impatiently waiting. Definitely could be Cleaner and it would be nice to have a washed floor or even painted walls, but I guess what do you expect at a laundromat?

Our dryer's thermostat went bad so I dried my clothes and linens here. Dryers have heat settings…read moreon them so I was able to dry things without them melting. Some of the machines are picky about which quarters they took but I was able to get them working. Coin machine worked. There is a phone number to call if there are any problems. Floor does need cleaning but I used the basket do stuff wouldn't fall on the floor.