There is something wrong with their dryers. They don't dry in a normal amount of time. I had 2 bath…read moretowels in a dryer, let them dry over an hour and there are still damp. In another I put 3 pairs of fleece pjs, same thing. I gave up & left with damp stuff

I haven't been to a laundromat for at least two decades, so I really don't know how to rate the…read morevalue. I had to wash a comforter of medium weight, so here I am. To use the Speed Queen on its heavy cycle (it seems that prices vary according to cycle choice), it's $8.75, which I find quite pricy. I assume it will take 25 minutes to dry my comforter in the single dryer, which will be $1.25. ($0.50 to start, $0.25 for extra five minutes). So it means it will cost me about $10 to wash my medium weight comforter. Not cheap, but buying a new queen size comforter will be at least $40. The facility seems to be well kept and very busy. All in all, I'm glad there is a laundromat when I need it.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

Of the laundromats I've been to, this is by far the nicest!! Love the hours and it's clean and well…read moremaintained! I've never had a problem but have witnessed others experience malfunctions

Very friendly owner. When you bring in the garment she checks it for soiled areas then marks it if…read morefound to make sure it's taken care off. Competitively priced. Highly recommend!!

Took a shirt and pants to be tailored and Joann did an excellent job. The pants initially did not…read morefit after attempting to take them out, but she quickly addressed it and had it done by the next day! I live about 20 mins from Norristown, but I will be back very soon!

Just found them. Very pleased with their cleaning. My last cleaner charged me three times more for…read moremy same service. This is a very affordable cleaner.

This was my first time using Zips in 8 years. And I was already skeptical about using them again…read more But I tried anyway. And I'm disappointed. 4 pairs of jeans. Two were returned to me pressed and dirty. When I mention it to the attendant he stated that the jeans had a do not dry clean icon on the tag. He then said that I should have washed them instead of having them dry cleaned. In my ears, I heard don't bring your jeans here, just wash them at home. Then he tried to double back and say. We offer wash service. Then I said " I brought them here to be cleaned and pressed. How they are cleaned wasn't my concern. You guys should have (cleaned) them and pressed them. I thought that is what I paid for. Then left with my have cleaned garments. Called back. Got the same employee and I asked for the manager to call me back. Who knows if he or she will ever contact me.

Highly recommend this business. I dropped off 2 suits and 2 dresses and they were done quickly and…read moreefficiently. 5 stars!

I brought a delicate white top here to be cleaned as a trial run as I saw they had good reviews…read more They did a great job with my top. I was charged $6.95 for it which was good My gripe is with the $10 minimum purchase requirement for card usage. Of course my purchase was not $10 and I did not have cash on me so I had to come back another day. It is 2018 this is very annoying and an inconvenient for your customers. I understand you do not want to pay whatever fee or percentage card usage requires but this is unacceptable. Also it states that they do wedding alterations. When I inquired about it I could not get a straight answer. First, I was told it would be very expensive and stated I understood that and then I was told the person was out indefinitely. Then it was they could do it but i would have to go to their home and then the answer changed again and I was told they won't be doing it for awhile. I won't be back.

Five stars for this business. The turnaround is incredible. Accidentally left money in a pocket and…read moreit was returned in an envelope. That's honesty for you. My clothes were cleaned, folded and returned the next day. If I could give 10 stars I would.

We just moved. I needed to do laundry, but I was just too tired. I called they came the next day…read more Clothing was clean and folded, best experience ever !

Came here first time to launder on a weekday afternoon. Place looked renovated, clean, quiet…read more $3.50, $450, $6.00 and larger for more quarters. I saw two customers pick up laundry by the lbs, $1.49 per lb. All machines were working so no complaints.

I've been here several times in the past and this place has definitely gone downhill. Says drop off…read moreservice at 10, yet no one's there at 10:30. The bathroom is not open and I had to go to CVS across the street. But I'm sure like a lot of businesses it is tough to find help these days as most people don't wanna work.

There should be a number to call when you lose money in a machine. I just lost over five dollars in…read morea large capacity machine and no matter how many quarters I put in, it still won't increment to the $6.50 charge to do a load in the commercial washer. The regular washer is $3.25. Well, I'm sitting here waiting. It would be nice if there was a Wi-Fi so I couldn't leave message people or look on the Internet while I'm impatiently waiting. Definitely could be Cleaner and it would be nice to have a washed floor or even painted walls, but I guess what do you expect at a laundromat?

Our dryer's thermostat went bad so I dried my clothes and linens here. Dryers have heat settings…read moreon them so I was able to dry things without them melting. Some of the machines are picky about which quarters they took but I was able to get them working. Coin machine worked. There is a phone number to call if there are any problems. Floor does need cleaning but I used the basket do stuff wouldn't fall on the floor.

Warning: extremely rude owner, family business or not, especially when the customer is being…read morepolite and the owner was the one that made a mistake, try to be polite, Save yourself the trouble and headache of going here and having to deal with an extremely rude owner, and not getting what is promised. I dropped off multiple items to get dry cleaned, and specifically said that I would need the items by Thursday morning as I was planning on leaving town Friday morning and needed the items to take with me. (For context I drop the items off on a Saturday morning.). When I went Thursday morning, they did not have all my items, I ended up having to cancel an appointment to make it back Thursday before they closed at 5pm in order to pick up the remaining item after I called them multiple times and was told they would "see" if the item would be available. This is not the first time this has happened there. Because it's a family owned business, I have given them multiple chances to do better and for me the last straw was the owner literally yelling at me to get out, when I gently asked if she would consider reducing the cost of the dress cleaning ($26) for the inconvenience of having to come back for one item. The woman yelled at me like I had suggested she refund my entire almost two hundred dollar service. I will NEVER be going back here, I had originally lived this area and have never dealt with such rude behavior in the service industry.

For a traveler staying at a near by motel, I took about 15 pounds of laundry (no dry cleaning) for…read morewashing and folding. The price was $68. When I complained about the price, I was told that the hotels charged the same and was shown a price list from one of the larger hotels. For this type of service from a non regular customer, THIS WAS A COMPLETE RIP OFF!! I have had this service before while on the road, and the prices never went above $30 for the same amount. Shame on you Aesel, the first time - shame on me the second ..... well, there won't be a second time when I return to the area. For other travelers seeking the same service, avoid this place at all cost.