Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

You can't go wrong hiring JD! Great experience and went the extra mile on a Saturday to fix our HVACread more

I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

I love this Company! Their service call fee is the same on Sunday as it is on Monday. They are fast…read moreto respond and every time I've called they came the same day. They were knowledgable and didn't come in trying to sell me on everything they could possibly offer. I had three companies give me quotes and inspections before them and they all said, the unit needed to be replaced and provided an astronomical price. I called Jay's, the owner actually told me my unit could be effective for a few more years with proper maintenance but still gave me a quote which was much lower than others. I had my unit 3 more years before replacing it. I highly recommend this company, I don't know what I'll do when I don't live in their service area!

From the owner: Whether you want to repair your existing HVAC system or replace it with a new one, we can help you…read more Turn to Jays A/C and Heating for complete HVAC sales, repair, and installation services for residential and commercial purposes.

Love the service techs! Very professional, very knowledgeable! I love that they gave me options for…read moremy services!

Great service! The technician was very thorough and also gave me future tips regarding our dryer…read morevent. He was meticulous with his work, and also was able to make the necessary repairs. Excellent job!

They were able to come out quickly and determine whether or not if one our our homeowners had an…read moreHVAC issue. The tech was very knowledgeable and explained everything that he was doing and why. Luckily, there was not an issue and we were able to proceed with repairing the interior. I will definitely use their service again should we have any HVAC issues.

I don't write many negative reviews, but I feel obligated to share this, I do not trust this…read morecompany. Logan's Mechanical misdiagnosed my 2022 furnace, claiming the gas valve was defective when the real issue was corroded gas burners. They quoted $500 for a valve that retails around $200, and a total of $1,500 for the replacement which is extremely expensive based on standard pricing. They also failed to check whether the unit was still under warranty. If I had approved the repair, the actual problem would have remained and I would have paid $1,500 for nothing. I tried to resolve this directly, but the supervisor said he would call "when he has time." It has now been about a week with no follow-up, only contact from assistants. I recommend getting a second opinion before approving any major repairs here.

When our A/C had the audacity to die at the end of summer right during hot spell, we knew it was…read moretime to replace our aging HVAC system. Out of dozens of quotes ranging from big box stores to handymen, Southern Pride quickly rose to the top of our list. Not only did Southern Pride offer quality equipment at a competitive price, but they also did not hesitate to answer (numerous) questions. Never once did we feel like we were being pressured or misled. In a world where many HVAC companies claim their equipment is the best, it is rare to find a company that will take the time to explain honestly the pro/cons of different systems. Southern Pride offered a variety of equipment setups and financing options to meet our needs (and limited budget). Travis, was exceptional! Throughout the process, he patiently explained terminology and helped us find the best solution for what we needed.

Awesome company, great customer service, very friendly staff. Our technician Mark was amazing. They…read morerepaired our system in speedy fashion, work was top-notch and they gave us multiple options for service call in the future. I can't recommend this company enough, best A/C and heating company in all of southern Maryland. Five Stars ALL THE WAY!!