My water heater burst during the night, unknown to me. When I went downstairs and saw the flooding,…read moreI called several plumbers through Yelp, and only one called back right away. Melvin, the plumber, was on his way to another job, but he stopped by within a few minutes to turn off and secure the WH. He made an appointment for the next morning, and arrived on time with a new WH (the old one was rusted out). He spent over 5 hours, installed the new WH, new pipes, and new pressure tank. He even found and cleared the cellar gravity drain, which had not been cleared for at least 28 years. The workmanship was superb, his attitude was very helpful, and the price was more than reasonable. I'll definitely call them for any plumbing repair in the future.

He is the absolute best plumber you can find! Very knowledgeable and very professional.read more

We were able to have someone come out within 24 hours. The tech, Drew, was actually early…read more Drew was extremely professional and took the time to explain the issue with out ac. He was also very patient with all of my hisbamd's questions. We wholeheartedly endorse Raleigh HeTing and Air. We would also ask for Drew again!

Won't reinstall existing systems. Will happily sell you a new one though. Sad as why would a…read morecustomer buy a new unit from them as they'd never be able to disconnect it and reconnect it later. It'd be an existing system at that point.

Woke up this morning with no hot water. Call Pure Water Plumbing and Alex had our new water heater…read moreinstalled this afternoon. On top of that they left the place clean and did a neat job. Thanks!!

I highly recommend MTC Heating and Air! Our Carbon Monoxide monitor went off and I called MTC…read moreHeating and Air because they had put in a new dryer vent for us a few months earlier. They came out immediately when I told them about the Carbon Monoxide monitor. They discovered a leak in our old furnace venting system and were able to fix it right away. We decided to replace our old furnace and put in a new HVAC system because family was coming to visit later that month. MTC was able to complete the job quickly and even came back to make sure the system was running well before our family arrived for their visit! We were thrilled with their work, and we highly recommend MTC Heating and Air! A new update: Yesterday, lightening struck a tree close to our house. It fried my husband's computer and now our HVAC thermostat is not working properly. I called MTC Heating and Air early this morning, and was given an appointment for service this afternoon! We are thrilled with MTC Heating and Air. They have excellent customer service and wonderful customer satisfaction! I am thrilled that we found them!

I've been having MTC heating and air conditioning for a while. The maintanance guy AJ is very…read moreprofessional, responsive and truely cares about the HVAC systems. I've replaced my 15-year-old problematic system recently. It took them 6 hours to replace the whole thing on a 90 degree summer day. The system worked for a week but ran into some issues caused by the manufacture, they promptly responded and came on a Sunday afternoon and fixed it. It has been working fine since then. I'm suprised this place doesn't get many positive reviews. I'd recomment this to anybody in the triangle area.

I needed a new backflow. Esteban called when he was 20 minutes away. Esteban and Tyler completed…read morethe job in under an hour. Both of them knew what they were doing. They were friendly and efficient.

I had a Kohler faucet in my shower that really leaked. Ben and Mason came out, figured out the…read moreissue, and suggested I contact Kohler to get the part because it should be under warranty. We did so, but Kohler sent the wrong part (not the part that Ben said we needed), which Ben discovered when he came out the second time to fix the faucet. So, we went back to Kohler, convinced them that Ben knew which part was needed. They apologized and promptly sent it, and Ben (and Mason) came out a third time -- it was the right part, and Ben promptly fixed the shower faucet. Big kudos to Ben, for his expertise, kindness, and patience, and to Mason for being his great helper.

I just had a horrible experience with Midtown Plumbing, LLC. They were scheduled for last Friday,…read morewhich I had to cancel for medical reasons, and rescheduled and later confirmed for Tuesday. They showed up Monday, which the owner insisted wasn't his fault because computer systems are man-made and make errors (after Amber the scheduler told me earlier that Monday's appointment was the one I scheduled, despite confirmations for Tuesday). The technician told me that it seemed to work out well on Monday because we already had the appointment for Tuesday. Amber, the scheduler, called and left a message for me Monday, right as the plumber left, to call to schedule completion of work, which -- given that we had confirmed Tuesday already -- I assumed was for the second bathroom in our house that was having trouble. I didn't get a chance to call her on Monday, because my entire day was messed up by the plumber coming on the wrong day, which the owner said again he was sorry that happened but computers make mistakes, continuing to blame the computer instead of accepting any responsibility for doing anything wrong. Tuesday morning came and went. No one showed. I called today and was told by Amber they couldn't come out until Friday now (as we've had two tubs and two toilets clogged for our family of seven). I scheduled that because I knew it would be unlikely to have anyone else out before then because I would be starting fresh with a new plumber instead of simply trying to get work completed that had been scheduled for Tuesday. She said they couldn't come Tuesday because I didn't have a clear path to the bathroom for their equipment to pass through, and I explained (again) that I didn't have that clear on Monday because they weren't supposed to come on Monday but that the plumber said Tuesday would be fine as long as the path was clear, which I assured him it would be. The owner insists all conversations were recorded, as a threat that I would be "legally responsible for anything I said" if I wrote a negative review. I hope they are recorded, because they support my record of events. He also said that because I was going to post an honest review about my experiences, he was canceling the already scheduled Friday appointment. (He did offer to refer to me to a few other places, which I declined because I don't want to work with anyone he would recommend after the poor service from him. But this indicates that he felt comfortable enough to refer me elsewhere, as he wasn't comfortable working with me but felt fine connecting me with colleagues.) I asked, "so you're refusing to complete my service?" And he said yes because of all the "he said, she said" dismissing that everything I claimed was on record. I began to cry, and he laughed. I have no doubt I would have been treated with more respect by the owner if I were a man, but my husband has been dead almost two years so having him call wasn't an option. Even if I'm misreading the misogyny, steer clear of Midtown. They seem fine at first, but they showed up on the wrong day, didn't show up on the right day, and then canceled the rescheduled appointment (rescheduled from the day they didn't come) because I complained.

I had a an appointment for Friday morning at 11 o'clock for a sewage drain issue. Got a message…read morethat the technician was available early so it came about 1030. After talking and letting him know what my problem was, he started working on it with the snake and clean out machine. He suggested the scope to make sure that it was clear and that obstructions were removed. The scope was another $345. it was draining fine, but not with a lot of water flowing through it from a hose and house faucets. So it seemed to be done until the next morning. My sewage was backed up again. I called Midtown plumbing and they could not come out according to the answering service. In the meantime they sent me estimates on repairing the root damaged pipe and replace it totally. It was between $3500 and $9000. after receiving the estimates, I told them to hold off coming back out and made an appointment with Streamline plumbing. They came out and used the snake several times, and without a scope. roots were certainly the reason, and they took care of it. With a hose, four faucets, and a toilet flush it never backed up. For their service, I paid considerably less. I spoke with the supervisor with Midtown to see if there was any type of compensation for their lack of results, I was pretty much told that I was out of luck. So, if not for the 10% discount for being a senior citizen, I'd have to say I would choose another plumbing company. Streamline Plumbing earned my money.

Interesting facts: Plumbing Fixologist arrived yesterday (03/30/2026) at 1540 (video on Ring…read moreDevice) and departed at 1622 (video on Ring Device) a span of 42 minutes. Our bill was $424.71 to replace the flow control valve in our toilet that was taking 10-15 minutes to refill the tank after flushing. Part cost around $25 at Lowe's leaving $400 for less than an hour of labor. I'm astounded that Plumbing Fixologist charges over $400/hour for their service. Their reaponse to the charges: "pricing is based on the overall service we provide as a licensed and insured plumbing company, which includes diagnostics, expertise, travel time, tools, warranty, and ensuring the issue is properly resolved" It actually took less than 20 minutes to complete the install. AMAZING! Afterwards, water was constantly running every 20 seconds. Plumbing Fixologist returned today to stop the constant leak/refilling by adjusting the float level. The tech was courteous and prompt. If using this service, you may wish to get comparison quotes before agreeing to repairs. The $75 service call you will be charged will be worth the expense rather than paying over $400/hour for your repairs.

Ned was wonderful to work with! He was professional, knowledgeable and thorough throughout the…read moreappointment. We needed a new sink faucet, disposal hookup & filtered water faucet installed on our kitchen sink and he went above and beyond to reconfigure the under sink set up, install each item and triple check his work to ensure they were all working properly. Ned also replaced multiple eroded water valves under our sinks and stopped an ongoing leak. I would recommend Plumbing Fixologist to anyone looking for a trustworthy, knowledgeable and professional plumbing company. It was a great experience from start to finish! We will definitely be using them again if we ever need plumbing work!

Legacy Plumbing has been our go-to provider for years now…read more This wee, we contacted Legacy when it appeared that our water pressure had suddenly increased. At the same time, possibly as a result, we suddenly had a leaking toilet. Corey and Tony responded. Our water pressure psi was 90, far too high. Corey replaced the valve regulating pressure, bringing it down to 60 psi, while Tony fixed the leaking toilet. They did a great job, and I would recommend Legacy Plumbing to anyone needing service at a reasonable price. Joe W., Cary

I have called on Legacy Plumbing since the beginning, starting with Jamie, and I wholeheartedly…read morerecommend them. Water heater replacement (discussed tankless vs. tank type), new faucet installation, middle-aged faucet repair, exterior water spigot repair, repair of amateur-installed supply lines (leading, and not up to code), analysis of mystery shower drips, locating water shutoff - for all that and more. They are on time, make sure not to leave tracks or repair mess, don't upsell, and answer questions honestly. Most recently, Corey has been great. When you want something done right, call them. (I have tried the youtube/google method - it's not worth all that time when I have to call the experts anyway!)

Quick response and reasonable rates. Case closed as amazing to work with and helped me understand…read moreour options with our garbage disposal

Dominick from Roto Rooter came out to help me solve water leak from my washer. He was so polite,…read moreefficient, professional, kind and respectful!! I highly recommend him for any job!!

I cannot express how helpful and courteous Richard has been. We have called upon him for several…read moreplumbing issues. The first was a few months ago; our washing machine was leaking and we couldn't find the leak. We called Richard and he came right over. He figured out the problem and told us what it would take to fix it. I needed to wash clothes so we gave our approval and he fixed it. Our next dealing with North Raleigh Plumbing and Mr. Richard came by way of our kitchen and bathroom faucets needing to be fixed. We called Richard and we told him the problem. He told us he would have to come out to see the issues for himself. We agreed on a date and time and he was here. He worked steadily on the issues and fixed the faucets. I swear to you, he makes it look easy! I make it a habit to read reviews on the things I'm planning to use or the places I'm wanting to visit. I was shocked by the negative reviews on here regarding North Raleigh Plumbing. Our experiences with them have always been excellent! Richard knows what he is doing and does it in the most professional and timely fashion. He is now our Go- To man for our plumbing and hvac needs. I would recommend him and the company for any and all plumbing and/or hvac needs!

Richard came out to look at some septic issues I was having. I wasn't home at the time but he went…read moreahead and took a look anyways. He was here for about 45 minutes looking at things and the best advice he could give me was to call a septic tank company. For this advice he charged me $130.00. During this time he also Cracked a part of my septic tank lid which is now emitting a foul odor in my back yard. My issue was he didn't even bother to mention that he had cracked the lid and when I called to ask about this he acted like it was no big deal. So now I am stuck with a foul smelling back yard, a broken lid that I have to fix, and a unresolved issue. Wouldn't recommend to an enemy.