Last September I had five trees removed from my front yard which caused a lot of damage to the grass and left the yard uneven. I finally decided I could not finish the the job myself and called some professionals for estimates. On Grade came by and gave me an estimate, I told them I had another company coming later that day on Saturday and would get back to them ASAP. The other company kept me waiting until after 5pm that day so with that I decided on On Grade. I did not call On Grade to tell them until Monday because I don't like people calling me on Sunday so I figured they may not like either.
I guess Bob was not happy that I waited that long but accepted the job. He said they would get to it in around 3 to 4 weeks later. I had no problem with that since it was early October. I called the first week of November and asked if they needed a deposit. Bob got angry saying that the weather had held them up even though I had not even asked when they would start?
Needless to say they never started the job last November. Once the weather got to cold to plant grass I called and left a message asking if they would get to it this year. No return call. I called again this last Friday and as of today no return call. I would think a professional business would at least call and tell me that they were not interested in doing the job any longer. I guess I don't deserve that respect, don't know why but that is the way some people are.
Would I tell any of my friends to use this company, no. read more