Dr Serge and his team are exceptional in all they do. I have…read morebeen to see them twice now and I've had Emmy, one of the team members and I can't say enough about what she has done for me. All the other team members are equally as good! So give them a try! You will not regret it!!

I along with my family been seeing Serge for over a decade. Each time one of us injures ourself…read more(SI Joint, ankle, foot, wrist), he has helped us get back into shape. The office manager, Al, is very helpful and has worked with us given whatever insurance we have had. Billing through Methodist has made it more challenging but he still makes it work. Al speaks in perfect English so I am not sure who the other person was speaking with. I send all my friends to Serge.

Michael and his team come highly recommended. Everyone I came in contact with was friendly and…read moreprofessional. The check-in process was easy and the wait time was minimal. I am a firm believer in physical therapy. Miracle workers for targeted relief after an injury or surgery.

LOVE this Vista PT Group. Michael Massenburg is the BEst!!…read more Wonderful PT outcomes for shoulder, neck, and achilles tendon issues ovet the last 7 years,

I was referred there by my Primary Care Provider, Milo conducted a thorough physical examination he…read morewas very respectful, professional, and detailed. Milo was able to guide me to do my at-home exercises in a way to maximize my recovery from a previous stroke - my balance and how I walk have gotten a lot better. I love that their staff helps each other during my visits. On the day of my last visit there, Milo assures me that in the future I can just call Maggie at the front office to schedule an appointment I highly recommend this place for anyone in need of having a Physical Therapist in mind. ...KUDOS FOLKS!

This place got me on track. Therapist were nice and understanding. Staff were very nice…read more Atmosphere was pleasant and laid back..

Dude, Idea Physical Therapy is an AMAZING place. The staff was very cool, nice, helpful and knew…read moretheir stuff. I would Highly recommend them if you need physical therapy. I had a horrible neck injury with crazy pain shooting down my arm that I thought was hopeless to fix. "C-Mac" and is awesome assistant help me learn the tools I needed to get better. They both were very encouraging when I flat out didn't want to do any of it. Now, I can sleep better without pain. LOVE ,LOVE, LOVE, THEM and If I ever get hurt again (crossing my fingers I don't) This will be my 1st call. * BONUS - The place is Super clean!

Ideal, Plano , is a very welcoming center. Greg Law is an…read moreexcellent therapist. He knows what he is doing and prescribes individual plans for his patients. He listens and asks how they are feeling what is hurting so he can go the source of pain. His assistants know their patients, offering whatever is needed. They have a good report with the therapists and are ready to help. My experiences there were very positive and helpful. I never dreamed I'd walk independently again. I would definitely use them again.

From the first time I was here and each subsequent time (at least 4), I saw therapists consistently…read morewiping down/ sanitizing equipment using various germ-preventative implements (disposable gloves, separate pillow cases, shoe booties). The facility smells clean and is well-maintained because of those standards. The clean environment is a HUGE PLUS! The therapy itself has also been gold. PT Amy gave me clear, concise printed directions with pictures of prescribed exercises. She is professional, patient, thorough and sweet; I trust her . Her demeanor makes me automatically more comfortable. I had PT Miles last week and found him to be attentive and good at explaining each step. Both therapists give me hope and seem sincere in helping my recovery. The receptionist is also welcoming and easy to schedule with. Highly recommend!!!

I dialed the office number for Clair Physical Therapy approx 5 separate times before someone…read moreactually answered the phone. A person named Kastin finally answered. I asked her if they were accepting new patients. Kastin said, "Yes." Then, I asked if she could tell me the their physical location since I had already received their address from my insurance company. But, Kastin told me that she didn't know where she was! !?!?!?!?! She told me that she would have to look it up on GOOGLE MAPS!?!?!?!?!?!?!?!?!?! Obviously, Kastin was in a call center located off property somewhere. She was horrible at telling me the exact location of their offices in Plano!!! As a result, I was on the phone with Kastin for over 20 minutes. 20 MINUTES IS THE VERY DEFINTION OF INEFFICIENCY TO SCHEDULE AN APPT! Finally, I asked her, "Can you just transfer me to someone at that location?" "No," was here one-word reply. !?!?!?!?! So, Kastin began asking me questions instead. She had begun the data entry portion of the call. She took all of my pertinent information including insurance policy, etc. Then, she told me that she needed my credit card information. !?!?!?!?! I asked Kastin why she needed my credit card when they could just file my insurance upon my first visit there. She said, "We need a credit card to hold your reservation." I explained, "You're NOT a hotel holding a reservation." She said, "Well, you can bring us a personal check in the amount of $40 BEFORE your appointment." BOGUS! SCAM! Of course, they'd like to have forty dollars of my money BEFORE I show up for my first appointment. I tried to get her to explain to me whether I could get my $40 reservation money back after my first appointment. Kastin refused to answer that question!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I asked her for the name of her manager. Trevor Soper. I asked to speak with Trevor. Kastin put me on hold b/c eternal holding patterns over twenty minutes is their specialty. AND THEN SHE DISCONNECTED THE CALL! So, I called back. This time, Sofia answered the phone. I asked Sofia for her manager. She said, "You mean the director?" (incompetence) I said, "Yeah...whatever you guys call the person in charge. Trevor came on the line. As it turns out, Trevor IS NOT an office manager or supervisor or a director!!! He's just one of the physical therapists! I tried to tell Trevor about the unusually long hold time that was approx 30 minutes. He said, "I don't care." Trevor refused to listen! There are thousands of physical therapy offices in the metroplex. If you don't want to hold your appointment time with a $40 reservation fee that may or may not be reimbursed, I suggest you call someone else. Ridiculous 20-minute call time duration, employees who don't know where they are located & have to refer to Google Maps, and ridiculous hotel reservations with your credit card info including the security code on the back of your card!!! All of that...just to schedule and hold an appointment. That's unacceptable imho. When I asked my husband Jack to come on the line so he could hear Trevor's nonsense...Trevor refusing al to listen to me...Trevor talking over me...Trevor released the call. !?!?!?!?! Apparently, Trevor was afraid to have a grown man on the line paying attention to the unprofessionalism taking place! Trevor was more than willing to treat the woman on the line as persona non grata. At any rate, Trevor wouldn't allow Jack to inquire about their $40 policy to "hold my reservation." Plus, I don't trust what CLAIR PT may do with all of my private information. Will they sell it? or run my insurance anyway? Who knows. If anything shady happens to my insurance, etc, I know exactly where to begin my search for identity theft. CLAIR PT surely wanted money for nothing as evidenced by their $40 reservation policy. MONEY FOR NOTHING AND ZERO TRANSPARENCY! Any business that wants a credit card and/or personal check as a deposit before they'll see you in their office is a joke!!! Then, when you factor in that they refused to tell me if I could get the $40 deposit back...the whole situation feel like a scam to me!!! DO NOT BOOK A "RESERVATION" WITH CLAIR PT!

Fantastic experience all around. Dr. Ali is very knowledgeable and professional while…read moresimultaneously friendly and warm. I never felt like our session was rushed and she took the time to talk explain what she was doing, why she was doing it, and what the root causes of my pain were. The facility was extremely clean and tidy. Parking and overall accessibility is good. Of course the true merit of a great doctor is how effective they are at treating their patient. I arrived in pain and with limited range of motion and left half an hour later with upwards of 75% improvement, and it did not regress later that day/week.

Dr. Ali is great! After suffering with lower back pain for over a month, I was feeling more like…read moremyself after 1 visit. I am a full time athlete and see her every 3 weeks for maintenance. She keeps all my small nagging pains at bay and allowing me to train at my fullest! Please note- she is not your typical Chiropractor. She does ART (Active Release Technique), which means she digs into trigger points to help release adhesions in the muscles. It is painful, but totally worth it!

Stephanie and the entire team is awesome. I took my daughter and they were punctual, friendly,…read moreexcellent! Stephanie, the physics therapist, was very knowledgeable, answered all our questions, and she was very diligent on explaining exercises. In addition, she was prompt to help us do just the right amount of therapy. Thanks to all

From the owner: Experience the power of physical therapy with Baylor Scott & White Outpatient Rehabilitation. Our…read morephysical therapy team will design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

PCPT is fantastic place. Caring and knowledgable staff. Not the newest and best looking office…read more- but I would rather have experience and skill. The therapy team helped my girl recover from some terrible sports injuries.

I was very happy with my care here. I worked with two of the physical therapists here. Not only did…read morethey help me with my problems, but they were very good with education on the exercises to do at home. Also, they educated me on exercises for maintenance and to prevent a flare up again. I haven't had to go back, but I certainly would if I ever needed to!

I really enjoy coming here for my shoulder therapy. The staff is super friendly and the environment…read moreis really comfortable. I've made some great progress with Stephanie and I feel like she really does give a shit. Lol The only thing that pissed me off is that before I started coming here I provided my insurance information see how much my therapy would be costing me. They told me that my insurance went through and I would pay $30 per visit. Excellent. So I started going for the next 2 months. Then I got a call from the receptionist saying that there was a mix up with my insurance number and that I actually have to pay a deductible of $90 per visit. And that I would be receiving a bill for the difference for the past 2 months! This has caused quite a problem for me and has substantially delayed my recovery. I'm not sure whose fault it is, it just really sucks.

I have been going to physical therapy here and at Physical Therapy of Richardson (same owner) for…read morealmost 9 months. I was in a really bad motorcycle accident last year so I've received treatment for my legs, back, shoulders, and arms. Carolyn Sink is awesome! So are all of the PT assistants. I had been going to Baylor and was really unhappy with the quality of treatment, but Carolyn completely changed my views on physical therapy. She is incredibly knowledgeable, helpful, and she has helped me tremendously in my recovery. Furthermore, the clinic is a fun place to be and everyone there has a great sense of humor. The banter alone makes me look forward to my next visit. I highly recommend Physical Therapy of Plano. Oh, one more thing. I have met many other patients there over the past 9 months, and for the most part everyone seems to me to be quite satisfied with their treatment.

This is my happy place, because I always leave feeling like I'm walking on a cloud. I have…read morecervical stenosis, which gets pretty painful and Joe Goodwin makes it go away - more than anywhere I've ever been to. Everyone here is friendly and professional and I can't recommend it enough.

Joe Goodwin, the owner, gave me a dry needling induced pneumothorax on January 30th, 2024 during my…read more11:30am appointment, which put me in the ER and then the hospital through until the evening of February 4th, 2024. My left lung collapsed 60% due to him medically injuring me. I called him from the ER and from my hospital room. He never returned my call, and charged me for the visit. Never even said he was sorry for collapsing my lung for a week. Good thing he didn't dry needle both shoulders, he might have killed me. Be careful with this one..and he really likes to touch inappropriately too. You've been warned.