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Omega Boutique

3.8 (10 reviews)
Ultra High-EndJewelry, Watches
Open • 10:00 am - 8:00 pm

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Brentwood Jewelry - This watch is a lemon tagged for 2nd repair instead of replacement.

Brentwood Jewelry

4.0(27 reviews)
5.3 mi
•$$$

After looking around a bit, I found that most places (if they'll resize jewelry other than theirs…read moreat all) were asked $55-65 and would have taken several weeks to get it back to me. Here, it cost only $35 and was back (and expertly cleaned) in two days! Well done! Also, the people here are very nice without being pushy. Definitely recommend this location.

Disappointing. They seem professional and engaging, but beware. I bought a Swiss watch from them to…read morewear to my daughter's out-of-town wedding, got it home and discovered a prominent scratch on the back of the case. Took it back, and they polished it out. Next day, a part fell off inside the crystal. I returned the watch for a 2nd time and they agreed to order a replacement and notify me in time for me to depart for my daughter's wedding. I never heard back from them. I returned to the store a week later and asked for a refund and an apology--the clerk refused to apologize ("It wasn't MY fault"). The owner apologized, said they had repaired the original and it was "finished", and had planned to call me that very day. They apparently never ordered the replacement as agreed. I mentioned I could buy the same watch online for $500 less, but wanted to support a local business. They offered to knock some off the price. Why would I accept a discount on a faulty watch and poor service?`

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Brentwood Jewelry - Vintage diamond ring.

Vintage diamond ring.

Brentwood Jewelry - Family owned an operated - 3 generations.

Family owned an operated - 3 generations.

Brentwood Jewelry - Bridal Jewelry call us 615-373-5959

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Bridal Jewelry call us 615-373-5959

Service Jewelry & Repair - All your ring re-sizing needs available from Nashville's biggest and best jewelry repair center.

Service Jewelry & Repair

4.1(28 reviews)
18.8 mi
•$

Just the fact that they responded and are willing to do the repair. They suggested that we brig the…read morering in for a true estimate

Lady clerk (older woman) would absolutely not let me speak to the jeweler about my diamond wedding…read moreband although I could see him behind the glass window working. Same result from the manager Davis - I was not allowed to speak to the jeweler although he was allowed to change the battery on my Movado watch from behind his window. Trust me - I'm sure he didn't know that I was denied the opportunity to speak to him- from both the clerk and Davis, the manager. Perhaps they receive a commission on repairs that they order? My ring has 3 diamonds totalling 3.5 carats and 4 smaller accent diamonds totalling 1 carat total. I thought that the ring snagged on my clothing so I immediately brought it in. Davis told me that all 3 settings holding the 3 diamonds on top would have to be replaced because I shouldn't "take chances" In losing any one of the diamonds. She further stated that that was the only way that they would do the repair. The cost of this was $400 per setting for a total of $1200. Long story short - within a few weeks I went back, receipt in hand because new battery in watch stopped working 3 times. Jeweler did come out and put the watch on a tester that showed the battery was working at 100%. Watch is 20 years old - I couldn't argue with the battery test! I did inform him that Davis would not let me speak to him about my diamonds' settings in my wedding band and upon his examination of the 3 settings he told me the ring was fine. No rough edges - no need for repair! He was very polite and very knowledgeable but he lost me when he told me how knowledgeable Davis is regarding repairs.SHE IS NOT A JEWELER! I don't think it's too much to ask to speak to the jeweler before I commit to a $1200 repair! Might I add that I was the only customer in the store both times that I went in. My thanks to the jeweler for his assistance and very friendly demeanor while saving me $1200 for an unnecessary repair! So glad Davis wasn't blocking the way to get to him on my 2nd trip in! The older woman that was there the first time and tried to block me from seeing him on my second visit but I wasn't hearing it! 5 stars to the kind and knowledgeable jeweler, 0 stars for Davis and the older lady that never got up off her chair behind the counter.

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Service Jewelry & Repair - Our master jewelers can clean, polish, re-set your center stone or adjust and tighten prong settings.

Our master jewelers can clean, polish, re-set your center stone or adjust and tighten prong settings.

Service Jewelry & Repair
Service Jewelry & Repair

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Omega Boutique - jewelry - Updated May 2026

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