I really wanted to love this salon because it's convenient, but after multiple visits, the issues have become too consistent to ignore. The biggest problem is that the focus seems to be on quantity over quality. Appointments are rarely respected on time, the work often feels rushed, and attention to detail is lacking.
The nail quality does not last. I've had chipping, lifting, and even broken nails well before the two week mark, which should not be happening with professional work. Cuticle care is also minimal compared to what you'd expect from a truly quality salon.
Another disappointment is the lack of creativity and willingness to improve. The color selection feels outdated and unchanged for years, and even very basic nail designs are treated like an inconvenience. It also feels difficult to give direction because feedback is not received well, and the overall customer service experience is not particularly warm or friendly.
If you just need quick vacation nails or a fast basic set, this place may work for you. But if you're looking for detailed, long-lasting nails with proper prep, precision, modern designs, and high-level cuticle work, this probably is not the place. Personally, I'd recommend finding a skilled Russian manicure nail tech instead. read more