Not sure where to start... I really didn't want to leave a bad review especially being an owner of a BOB I know how detrimental these reviews can be, but as the days went on and I become more and more disgusted by my nails, which only 5 days later I had to go get them redone to my liking. Let's start at the door, you have to be buzzed into the salon (idk, but I felt that was weird) and the lady who opened (who seems like more of a bad receptionist than a nail tech based on my results) the door gave me a crazy look like "who are you and why are you here" type of look so I had to ask "you guys do take walk ins right?" To which she said "yea, what do you need" I needed a full set and a pedicure. I was instructed to choose my color(s) which I did. She had me sit down and SEEMED nice enough but throughout my visit I could tell she was REALLY TRYING to act nice and it wasn't genuine at all. I was annoyed by her, she was annoyed by me and I could tell she didn't do nails REGULARLY just by how she handled the tools and kept cutting my fingers. Now, in regards to my actual nails, I was at the salon for TWO HOURS and NEVER GOT MY PEDICURE. At the end I was told that "everyone has appointments coming so there would be no one to do your nails and Keisha don't do feet" don't get me wrong, I already know that the owners typically don't do feet but the way she said it annoyed me further. Now let's talk pricing... $25 for my full set, $10 extra for coffin shape, now I chose a gel polish which normally is $10 extra to which they charge $25 EXTRA so now I'm looking at $60. Now at the place I usually go to, I get 2 designs, I asked for the cost of rhinestones on the 2 fingers and was told I it would cost $15 per nail which would put me at $90 so instead I asked for a glitter paint to which I was told was going to be $5 extra... which I guess I had to pay for her to put one bottle down and open the other, I'm still confused as to why another polish color would be extra, but whatever. By this point, I'm over this place and just want to leave. I should have said something to the owner about my nails before I left but that's my fault I didn't. In the end I knew I wasn't going to be happy so I said "you know what, let's scratch all the extra stuff and just do regular paint" for which I paid my $35 to get the hell outta there. The edges of my nails weren't painted and when I said something to my nail tech, of course she got an attitude, but I had her paint them all correctly. I also mentioned the the shape was odd I said to her "why do they look so round and bubbly??" She acted like my English wasn't that could and gave me another one of those looks (this was the 3rd time) I couldn't put my finger on it then but now I realize they looked like that because the acrylic is laid OVER my cuticle line so they look oddly shaped. Ugh. Anyway to think they almost tried to charge me $90 for this CRAP that was on my nails just pissed me off.
To the owner, I've read some wonderful things about YOU but be weary of employees who don't care for your business the way you do, they will literally run you into the ground! I wish you the best of luck and all the blessings but I personally will not step foot back over there.
I regards to the paint in the pictures, don't judge the salon because maybe I didn't let them dry properly. She told me to run the machine 4 times which is 16 minutes. I did 5 times but they seem to still have gotten damaged in my commute home.
Oh and I had to pay EXTRA to use my card smh - $3 at that! Ugh read more