Knowledgeable, passionate staff and a great selection of higher quality/harder to find products. We…read morehave a 14 year old cat who has developed some fun food issues and it's very hard for us to find places that carry what she tolerates well. I loaded my backpack full of goods here. Since switching her diet she's gotten much healthier, and seems way more like the girl we remember. If you're looking for a value or discount establishment go somewhere else, but if you're looking to do right by your animals, this is very likely the best place you can go. The level of passion shown by the owner was especially nice. This is the kind of spot that I hope stays in business, for the animals sake.

Amazing store, Ken really knows what he is talking about and deeply cares about his customers.read more

I have been trying to purchase a dog training package at this location for weeks. Tried purchasing…read moreonline and I keep getting an error message. It's not user-error, as I've attempted from multiple different devices with no success. So I attempted to purchase and schedule the training sessions by calling the store directly. When I did so, they told me I had to purchase online or come into the store to purchase training sessions. I told the guy about the website issue and that I wasn't able to purchase online, his response was that "he's not concerned about the website and has nothing to do with it". So I drove 25 minutes to the store to make the purchase. Once at the store they told me I could only purchase training sessions when the trainer is at the store. How do these people make money, I give up...

I am writing this very short review out of frustration, in hopes that someone there will see this…read moreand address the problem. This location never ever answers their phones. You can leave a message (for the groomers), and not receive a response. This is incredibly frustrating.

Very friendly staff, and despite its small size, they have great products. Many toys, enrichment…read moreitems for dogs, treats, and excellent brands of food. I highly recommend!

From the owner: We are excited to announce that our newest Dogology location in Avon is officially O-P-E-N!…read more Our goal is to provide you with the same level of products and knowledge that you have come to love and expect from us over the years, along with being a place… * For the pet community to come for expert advice, you can trust. * For collaboration with the best pet professionals, including our neighbor @paw_vet. * For rescue puppies to find forever homes and build relationships within the community to give back as much as possible. * That has the highest standards for what we carry and stands behind “If we wouldn’t feed it to our pets, we won’t carry it.” * Soon to have “VIP” very important pet wellness memberships for exclusive sales and access to experts you need when you need it. * To visit with Instagrammable walls, gifts for humans, fundraisers, Yappy Hour, and play-with-puppies opportunities. * That makes sense to you, the passionate pet parent that wants your pet to live the longest, healthiest life possible. Two locations mean creating a bigger community of healthy pet owners learning from and teaching each other so we can create happier, healthier pets.

Wonderful store. Bought regular bird seed and one with hot sauce to deter squirrels. And bought a…read morefew gifts for family. Helpful staff.

Needed a very special bird feeder for my very special great nieces engagement party. I called the…read morestore and the owner answered, he was extremely helpful, describing what he had in stock and the pricing, knowledgeable answers which convinced me to take a ride to Avon. I was not disappointed, they had exactly what I was looking for, and the quality looked to be excellent. They even gift wrapped the package, which was quite large. Ahh the pleasure of shopping locally. I have no idea where else I could have found the feeder, and the gift wrapping was the cherry on top. Unfortunately I've been conditioned to shop the big box stores, I'm positive I would not have found this anywhere else. Very positive experience, the owner and staff were really nice people. And my very special great niece, and future great nephew were very pleased with the gift as it matches their new house perfectly. Please note: This is a real review and not some friend of the owner or store. I know I always wonder about a ringer when I read a very positive review. This is not one of those!

I was across the street at the grinder shop and have always been curious about this spot, so I…read moredecided to stop in. Shopping local for the holidays is extra important. Santa was set up outside to take a picture with people and their pets. It was cute to watch a dog get excited to see him. The store is on the smaller side, but offers a lot of dog items including food and toys. I only have a cat, so I was looking for some things for her, but the selection for cats was limited. I recommend visiting this adorable store!

**They no longer have a self serve dog wash ** But they're still selling lots of great varied types…read moreof dog and cat food and treats. There's a little dried treats "bar" that you can pick out snacks from and my dogs recommend the "chicken chips". No picture because they were all crunched up!

This place is amazing love everything about it. Staff is…read moresuper helpful This place is amazing love everything about it. Staff is super helpful

This place is a reptile haven. I learned so much with talking to their staff about taking care of…read moremy bearded dragon. They really wanted best for my pet. And I was able to purchase an amazing and affordable enclosure. My girl loves to climb and they helped me figure out how to build her enclosure to her liking!!! Can't speak highly enough about Ashley and Adam. Thanks, guys. New customer for life!

THIS IS WHAT I POSTED:…read more My dog Apollo has been going to Woof Gang for grooming since we first got him. I never thought we would ever find a groomer as great as Kelsey McCracken when we needed to find a replacement..... I am so thrilled to have met Erika Alwardt! Erika did an amazing job with Apollo - great communication and he looked perfect when we picked him up. I will continue to drive from my home in West Hartford to the Canton location for Erika to be his groomer. Thank you Erika!!!! Also, the owner Renata always goes above and beyond for her customers. Thanks!!!

Danielle knows poodles! That about says it all if you are looking for a great groomer who certainly…read moreknows how to do a true poodle-do. Not to mention that the rest of the staff are friendly and professional and it is always a good experience. So happy Woof Gang came to Canton!

Their ice cream has really gone from excellent to fair. Cutting quality and increasing the prices…read moremeans less customers. Will not return.

The owner of this place is incredibly rude…read more My friend and I went in there today, looking for the entrance to Canton Creamery (because it has been "winterized", it was a bit confusing to figure out how to access the ice cream counter). When we asked for directions, the older man (I'm assuming is the owner) gave them to us in a somewhat rude and condescending way. Then, when we were walking out, my friend walked ahead of me. As she turned slightly to the left, instead of to the right, like he advised, he repeated: "to the right...the right... Duhhhh", saying the "duh" in a condescending way - like how a child would to a sibling. This was not quiet or under his breath. This was out loud and meant for us to hear. Unnecessary rudeness. Dude...calm down. We were pleasant to you and excited to eat ice cream... Your attitude sucked and was uncalled for. Why be that way? Why be rude when being kind feels so much better? Reading all these reviews on here helped me see that this attitude seems to be the norm for this guy. I will not go back here.

Hello Dog Enthusiasts!…read more Its been a while since I posted on yelp, but my experience today forced my hand. I have been going to Pet Supplies Plus for all of my miniature dauschund needs for 4 years now and the staff have been supremely helpful, kind, and always point me in the right direction. Today, I was looking for a dental chew for Leon (our little man). I asked one of the helpful individuals by the cash register what they would recommend for a dental chew and they took me right to the aisle and provided a wealth of information. I found the right treat individually wrapped and proceeded to the cash register. When the helpful staff member saw me in line he said, "Hey is that all you're getting? Its on the house." I insisted I pay however the kind gentleman told me that if Leon liked the treat we would be back for more in the future. Again I do not post on YELP too often, however when someone goes out of their way to help a customer I feel they deserve recognition. Thanks Pet Supplies Plus for being the bright spot for dog owners in West Hartford. PS LEON LOVES THE CHEW TOY! THANKS FOR THE RECS!

This store has really taken a turn for the worse. During my recent visits, I have experienced poor…read morecustomer service from both cashiers and management. Customers are left waiting while employees finish personal, non-work-related conversations, and there seems to be frequent confusion with basic register functions and applying coupons correctly. On top of that, the website is constantly down. What bothered me most was the attitude and overall treatment I received. The employees I encountered came across as rude, unprofessional, and dismissive. Based on the way I was treated, I also left feeling that my race may have played a role in the interaction, which is extremely concerning. I will no longer be shopping at this location or recommending it to others.