1. OM Organizing Services

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OM Organizing Services

5.0 (8 reviews)
Closed • 9:00 am - 4:00 pm

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Closets by Design - Austin

Closets by Design - Austin

(118 reviews)

I have to say, I was slightly skeptical…read more BACK STORY: I have remodeled three homes in the past and got burned really bad by a contractor once so I don't pay up front (1/2 at 1/2 and full at end) if they need a deposit for "materials" then I buy them myself now. I bought a brand new build condo so that I didn't have to remodel but Jesus Christ are the Pearlstone architects idiots. Seriously. We're talking doors that open to block the light switches and terrible use of closet space. NOW: I started with one closet which was one side of my laundry room which started with just a shelf and a hanging bar SUCH A WASTE! They came in, knocked it out in one day, BEAUTIFUL!!! Everything seems to be solid, work well, and I am 100% excited now to do my master closet and 2nd bedroom closet.

Since my review, the owner(?) Mike has reached out to apologize and offered to reassess the system…read moreto reinstate the warranty. I have since hired a 3rd party crew to reinstall the closet so there is not much that can be done from CbD but I truly appreciate a business that values their customers. If the problem could have been discussed and remedied before it had to reach the public to have an effect that would be ideal. I do think my water damage issue where the closet system needed to come off the wall is rare (although not rare in high rise condos) but I am glad it sounds like CbD in the future will do their best to address customer's requests. I think for their effort in trying to do right in this case it should get a better rating than 1.

A Helping Hand - Before drawer is organized.

A Helping Hand

(28 reviews)

In December of 1994 I was driving home on a little two-lane Highway and an 18-wheeler pulled out in…read morefront of me. He had no lights on his trailer so I didn't see him until he was about 50 feet away. I went under the trailer and hit the axle at around 45 mph suffering head trauma among other things. My life was forever changed. Assessing the damage still years later it was found I lost the ability to organize things around me and remember what I had. I tended to keep things out in the open so I could see it every day and take an account of what I had. Then I moved in with my entire household of stuff into my grandmother's home which was also full of stuff. To make matters worse I had become a bit of a shopaholic after my accident. I could never remember what I bought so I bought it 4 and 5 times over in many cases. I was tripping over boxes and furniture and my family or friends would no longer come inside to visit. My mom did some research and hired Randi Lyman of A Helping Hand. She couldn't have picked a better person to help me. Randi is very considerate and a positive force even in my life today. She is so supportive and in no way looks down on you regardless of your situation. She is so compassionate and incredibly professional. My house is now organized and de cluttered. She helped me make decisions where my thought processes had broken down. I can't thank her enough for what she did. I was also imbued with her thought processes for making decisions about buying and also organizing what I already have. So as new things come in, old things go out and the new stuff is organized. I would HIGHLY recommend her to anyone who needs help regardless of your situation. Thanks again Randi! You are one of the finest people I know!

Randi is an absolute treat and a joy to work with. She really helped us organize and declutter…read morerooms that have been neglected for years (since moving in). She is so kind and personable I would recommend her to anyone and everyone. Randi is invited to my birthday parties for the rest of my life.

Closet Factory

Closet Factory

(24 reviews)

I had an amazing experiencing from start to finish with the closet factory. My son had recommended…read morethem after he had a bookshelf installed by them. My contact was Juiliana. She helped me with the design and through the whole process with extra changes like extra shelves and the glass doors. Lastly, the service guys that came for the install were very professional and organized. I highly recommend closet factory and Juliana to help with the design and the process.

A friend recommended this business and it was a great experience that should last a lifetime! My…read moreinitial consult was at their office where I met Briana and was my point of contact throughout the entire process. We were building a new home and having had custom closets before, I didn't want to do without. I was able to see some of the finished work as well as some of the work being built and it's a very professional set up. Briana made the entire process effortless on my part. Fortunately, I had all the drawings from the house so she was able to come up with a rough idea of what would work based up on my needs. I had pictures from some previous closet shelving in my prior home and she was able to use that to configure something similar since I liked what I had before. Just a note, the other drawers I had installed was back in California which is why I didn't go back to them. The next step was for Briana to physically come out to the construction site to measure so she could come up with the final design and estimate. I don't even think I waited a day to get the estimate. Super efficient! They took a 50% deposit and there was a bit of lead time but this wasn't a problem since the house was going to take some time to construct. I put Briana in touch with my builder and after that, they mostly coordinated installation together so didn't have to work around two people's schedules. We had hard wood floors installed so there was some concern about the installation and any damage to the new walls/floors. But other than new drawers and shelving... you would never know they were even there. They even made special adjustments based upon what we wanted. I'm a big fan of wooden dowels to hang from instead of metal bars that typically come with custom built closets. I supplied the wooden dowels and cups to hold the dowels and they installed it all. After the installation, we noticed one drawer didn't seem to ride on a rail properly. I brought it up to Briana and Holly and they acted immediately to get someone up and repair the one rail. Out of more than 30 drawers, just one had a rail that didn't work correctly, but they replaced it instantly and there have been no further issues. Custom closets are a big investment, but if you have ever had them before... you'll never again do without. And they are well worth the money! We hope to construct another home in the future and without hesitation I will come back to Briana and Holly. They were always available and often made me feel like I was the only client. Anytime I had a question, they were quick to respond. So easy to work with and quality work!

Austin Maids and Housekeepers - This is how a house looks after we cleaned it.

Austin Maids and Housekeepers

(96 reviews)

I've never used a cleaning service before, so didn't know what to expect…read more Joana, the owner, personally toured my condo and listened to my requirements. She agreed to my scope and provided an estimate on the spot. This is contrasted with other services that bid sight unseen via Yelp. Given my needs, I'm pretty sure that would not have gone well. My learning curve point was not staying out of the way. I did a little backseat coaching, which just caused confusion. Let the professionals do it there way. Do be there for a final inspection, but wait till they're done. That being said, the cleaner assigned to my home was definitely speed cleaning. And she did not have firmly in mind all of the scope. No big deal, since I was home when she started packing up, I was able to point out where extra attention was needed. Joana and her daughter personally came to steam clean my living room area rug and my old, much abused couch. The rug looks brand new! The couch looked better while damp but after drying it was still kinda dingy and the steam definitely didn't help the stains. Don't expect miracles if your rug/furniture needs true renovation. Everything moved so fast I didn't do the detailed inspection and later ended up seeing some missed, but minor, spots. If it was significant, Joana told me to call her and she'd send someone over to knock it out. My learning point here would be to have my scope in front of me while inspecting. Joana was fun to meet and is energetic and positive. I'm very happy with the results and wholeheartedly recommend this service.

THIS COMPANY IS A SCAM. PLEASE STAY AWAY !!!!!…read more Joanna demanded that I pay $40 as deposit to confirm the cleaning appointment which I did reluctantly. She confirmed the date and time via text (not for the day I asked for but I decided to make it work) but NO one showed up for the appointment. I called her through another number as she would not pick up the phone and when asked why no one showed up, she answered in a very rude and unprofessional manner saying I was hard to do business with. She never returned the $40 till date. Its gone!

OM Organizing Services - home_organization - Updated November 2026

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