I loved working with Randi! She'll be coming back in about 2 weeks to continue the organization and…read moreclearing/clean-up of my sewing/craft room and I'm very excited about it! She was so much fun to work with - so personable, not too serious yet still very professional, and was genuinely interested in my actual life. She even wanted to meet my 8 guinea pigs, hee-hee - it was so awesome that she is also an animal lover, and has a big heart for animals (kiss-kiss for Julie from Auntie Jackie!). Randi also made a huge effort even before our first appointment to understand exactly what I was needing, and asked me to send her some photos that were both fun and also pertaining to what I used the room we would be working on for (i.e. that showed what kinds of items I make in my sewing and craft room). I call myself a mini hoarder, especially when it comes to fabrics and crafts, and she was so patient and non-judgmental towards me. It's very reassuring as well to know that she has so many years of experience working with other adults with ADHD. She snuck in some helpful gems of how to stay organized as we were working through our 3 hours without me really realizing it, but that info sunk in. Only a day after working with her, I found myself looking at a few lamps in that and another room and thinking, "I can donate those - I can let them and tons of other things like those go, and it will make my life much easier and less stressful to let them go. We're not even using them or haven't for 6 years!" She was very inspiring and working with her made me excited to do more, not only in that room but in the rest of the house. I would highly, highly recommend her!

Randi is an absolute treat and a joy to work with. She really helped us organize and declutter…read morerooms that have been neglected for years (since moving in). She is so kind and personable I would recommend her to anyone and everyone. Randi is invited to my birthday parties for the rest of my life.

I had an amazing experiencing from start to finish with the closet factory. My son had recommended…read morethem after he had a bookshelf installed by them. My contact was Juiliana. She helped me with the design and through the whole process with extra changes like extra shelves and the glass doors. Lastly, the service guys that came for the install were very professional and organized. I highly recommend closet factory and Juliana to help with the design and the process.

A friend recommended this business and it was a great experience that should last a lifetime! My…read moreinitial consult was at their office where I met Briana and was my point of contact throughout the entire process. We were building a new home and having had custom closets before, I didn't want to do without. I was able to see some of the finished work as well as some of the work being built and it's a very professional set up. Briana made the entire process effortless on my part. Fortunately, I had all the drawings from the house so she was able to come up with a rough idea of what would work based up on my needs. I had pictures from some previous closet shelving in my prior home and she was able to use that to configure something similar since I liked what I had before. Just a note, the other drawers I had installed was back in California which is why I didn't go back to them. The next step was for Briana to physically come out to the construction site to measure so she could come up with the final design and estimate. I don't even think I waited a day to get the estimate. Super efficient! They took a 50% deposit and there was a bit of lead time but this wasn't a problem since the house was going to take some time to construct. I put Briana in touch with my builder and after that, they mostly coordinated installation together so didn't have to work around two people's schedules. We had hard wood floors installed so there was some concern about the installation and any damage to the new walls/floors. But other than new drawers and shelving... you would never know they were even there. They even made special adjustments based upon what we wanted. I'm a big fan of wooden dowels to hang from instead of metal bars that typically come with custom built closets. I supplied the wooden dowels and cups to hold the dowels and they installed it all. After the installation, we noticed one drawer didn't seem to ride on a rail properly. I brought it up to Briana and Holly and they acted immediately to get someone up and repair the one rail. Out of more than 30 drawers, just one had a rail that didn't work correctly, but they replaced it instantly and there have been no further issues. Custom closets are a big investment, but if you have ever had them before... you'll never again do without. And they are well worth the money! We hope to construct another home in the future and without hesitation I will come back to Briana and Holly. They were always available and often made me feel like I was the only client. Anytime I had a question, they were quick to respond. So easy to work with and quality work!

Still ripping people off after all these years!!! People don't trust you will get what you pay for!…read morePlease check with the BBB and local and state government to verify before handing over 1 red penny! They happily take your money with great enthusiasm and promise, only to never come through fully with what they offer. Shame, shame shame on another company taking advantage of senior citizens, in such a horrible way. It is so despicable that people have no conscious at all about conning senior citizens on budgets. Someday you will understand when you save your hard earned money and trust that the friendly face in front of you is telling you good things and truthful things, they lie lie lie lie lie. Please please please do not give your money to this thieving company.

Be wary of using Pixie Living Solutions. While they do have a good eye and some good ideas, in my…read moreopinion they fail to follow through on the customer service end. They prefer clients who have no opinions, don't push back on anything they say, and don't question any of their billing processes which are shady and unclear. What they quote and promise and what they deliver are very different things. I was made big promises in the beginning, and was consistently let down and disappointed. We didn't work well together (mostly because I had my own opinions), which was fine, but at the end of the contract when I let them know I was disappointed and didn't wish to continue using their services I was called ungrateful and rude. I paid for a service and was unsatisfied, I have every right to walk away and the temper tantrum was unnecessary and unprofessional.