We rent an "executive" home with a beautiful pool that the property manager maintains. Due to a…read morequirk in our lease, they don't fix the heater if it breaks, which unfortunately it did. The PMs pool maintenance company quoted us $1000 to $1800 and probably 2 to 3 visits to fix it. My wife called around and got the best comfort level from Premier Pool Enterprises (not to be confused with Premier Pools and Spas in Alpharetta). Austin came out today, had the part with him, assessed for what would have cost $125 if we had not moved forward with the repair, and offered to fix the entire thing, new control board, igniter and labor for $700, including the assessment. He fixed it and took the time to stay around long enough to make sure it was working. In addition, he cycled it on an off multiple times and observed it. The office politely took my credit card for payment and offered to mail a receipt. Everyone involved was very polite and Austin was in a uniform. I was working in my basement office so I never saw whether they use lettered company vehicles. Overall, as a general manager of a service company myself, this was the type of service we strive to provided and an all too rare experience to have as a consumer. Given that the property manager maintains the rest of the pool except for the heater, we probably won't have a call to use them again, but I understand they also build pools, so maybe in our next home.

Left 5 voicemails with this company, in addition to a comment on fb in which an employee saw and…read morepromised to send me a DM to rectify the lack of response....months later still no contact from anyone at Premier Pool. I understand that companies are swamped right now but they have made a terrible first impression. We have since moved forward with another company, who also expressed their incredibly busy schedule, but still managed to prioritize returning calls in a timely manner.

The best pool company I have worked with over the past three years! Very honest and professional…read more Planning to only work with Integrity Pools going forward.

Just came from a horrible experience with another pool company and Neil went out of his way to try…read moreto step in and help. He is now in the process of cleaning up their mess. He truly went above and beyond to try to help me. He has a new loyal customer.

Once we officially made the decision to build a pool in our backyard, the real work began! The…read morebiggest and most important question was "Who could we trust to take on such a large and expensive project?" We had never had a pool installed, and we had heard horror stories from neighbors and friends of their personal pool installation experiences, some of which were still partially completed after 3 years. After interviewing a couple of companies, narrowing down the selection, and then speaking with their past clients, we decided to move forward with Creative PoolScape. From the day that we signed the contract to just under two months later, our dream of a tropical oasis in our backyard was complete. You read that correctly - it took seven weeks for them to complete our pool!! Talk about record time. We even encountered a week or two of endless rain and they still were able to move quickly and meet their estimated timeline. The communication and support we received from each person on the team was EXCELLENT! Chris Horton, the owner, was knowledgeable and easy to work with. He took our vision and created 3D renderings, bringing the project to life. The Project Manager, Steven Ginn, was our daily go-to contact. He answered our endless list of questions with thorough explanations and created clear timelines regarding next steps. His communication was top notch - days, evenings, and even weekends. He was ALWAYS available to assist. When the project was nearly completed, we had the unfortunate luck of a monsoon- type storm that resulted in a muddy, cloudy pool. Steven and team raced to action as soon as we notified them, as they didn't want the new pool to suffer any damage. They resolved the issue very quickly and took measures to ensure that it wouldn't happen again. They reacted as if it was their pool being muddied, not just "some customer." The rush to action racing across town to help, standing in the pouring rain to resolve the issue, and following up daily demonstrated their professionalism, commitment to our well being, and true ownership of the entire project. 10 out of 10 services, definitely recommend! No need to look any further.

Our pool contractor ghosted us after getting the majority of our money and left us with a job less…read morethan half completed. Chris Horton and the Creative PoolScape team took on the job of completing my project. They haven't completed my job yet, but they are doing an amazing job so far. They are extremely responsive and have been working non stop. Chris has been understanding of our situation and has given us the best deal possible. I'll update you when the pool is finished. So far I'm very happy.

I have been using these guys since 2013. They always show up on time and do fantastic work. You can…read morealways rely on them. They are very reasonably priced and their never lacking in the quality of their work. It's nice to not have to worry about folks that you hire to take care of things. They're the best around in my opinion and would recommend them to anyone. 100% satisfied.

We have been very impressed and happy with our service from Pristine Pools. They are diligent,…read moreknowledgeable and efficient. We are very pleased with their high-quality service. Great service, great attitude and wonderful results. Thanks Pristine Pools!

After a nasty water damage mishap from a floating sink overflow at my mother-in-law's place, we…read moreneeded new hardwood floors throughout. Etowah Carpet One Floor & Home turned what could have been a nightmare into a smooth, stress-free project--I'm so glad we chose them! Andrew in sales and insurance claims was a total standout. He really listened to what we wanted, walked us through every hardwood option with samples and honest advice, and helped us pick something beautiful that fit the home perfectly without breaking the bank. His patience and expertise made the decision process easy and even enjoyable. John, the project manager, kept things organized and on schedule like a pro. Clear updates, no hidden surprises, and everything coordinated seamlessly from start to finish--his communication was top-tier and gave us total peace of mind. The installation crew, led by Ricardo, delivered incredible workmanship. Precise, clean cuts, flawless installation, beautiful transitions, and they cleaned up meticulously every single day. Ricardo and his team were respectful, efficient, and clearly took pride in doing it right. The new floors look amazing, my mother-in-law loves them, and the whole experience exceeded expectations. If you need flooring work (especially after damage), these folks are the real deal--highly recommend Etowah Carpet One!

Excellent. We had our entire house re-floored - tile - LVP - carpet. Continuous LVP in the…read moredining/kitchen/breakfast areas, beautiful tile in the two bathrooms, and luxurious carpet in the rest. The showroom has an overwhelming array of options, but Mark guided us to exactly what we needed. His advice on his home visit on color was invaluable. Three bedrooms, hall, steps, entire house, done in TWO DAYS. The LVP/carpet and tile crews are amazing. They were very respectful of our furniture and took great care moving it around, and restoring it. They worked with, smooth, harmonious precision. Their attention to detail resulted in a perfect installation. No surprises. These crews have been there a long time and they know what they are doing. This is the right way to run a business. The price was VERY competitive. Committing to a company for this big job was intimidating, but the professionalism from the initial showroom visit carried through the whole process. We highly recommend them for any flooring needs.

My husband and I have moved so many times, we are practically "professional" movers. We have been…read moreweary of using movers because of past experiences. All to say, the TrueSmith Group team were incredible. We, as Koreans, have a saying, "hurry hurry", because we highly value efficiency and speed. Our movers, Eddie and Gabe, were the most efficient and professional movers we have ever seen ( even our friends made a comment about their efficiency). It was pouring rain and they came prepared and moved methodically. You could tell they weren't dragging their feet but really had the same goal of getting the job as fast as possible. TrueSmith Group was extremely fair in pricing with their services compared to other competitors. We highly recommend this company and will definitely be using them for future moves. PS. If you get Eddie and/or Gabe as your movers, know you are in good hands!

I've had Eric do a few things for me. He's great! Easy to get along with and knows his stuff…read more Gets the job done!

Service was amazing, punctual, professional, on time, and provided quality with quantity!!!…read moreThe only electrician I'll ever call!!!! Highly suggested!!!!!