I ran across a beautiful Ford Flex online at Quinn Motor Cars. While I was not ready to update my…read morecurrent car, but the newer Flex was so nice, I had to inquire. I got a prompt response from Mark Quinn and decided to give a deposit over the phone. Mark was the best person I have ever bought a car from in my 51 years of driving. I live in NH and need to make sure everything was in order for the car pick up when I got to NY. Mark made that very easy. When I am looking to upgrade my wife's car, I will reach out to Mark again. Class act person and dealership! Highly recommended. Brian Carpentier

After a terrible experience at another mechanic, I had to bring my car somewhere else. Quinn was…read morerecommended to my husband and I from our landlord, and I wish I had gone here sooner. They are not only knowledgeable, but they are fair and responsive. They go out of their way to take care of their customers, and they have been honest to my husband and I. I may be purchasing a new car in a few months, and will be keeping an eye on their inventory.

In the market to buy a car. I went to this dealer and they were very helpful and knowledgeable…read moreabout every car they had. I test drove a couple and everyone seemed to run very good, but they were a little out of my price range. They even offered to lower the price for me if it would help, but i just didnt have what they wanted for the car (which i really wanted btw)!! I will be back to this dealership because they treated me like a friend and were very personal with me. Not like a walking dollar sign like most car dealerships ive been to do.

What wonderful service! Bob was so helpful and pleasant. I'm confident in the vehicle I purchased…read morefrom him and he provided such great customer service! Thank you Bob!

Smooth process great customer service prompt response times. Fantastic experience. The car is…read moreawesome too ! Thanks Jay ! You Rock !!!

I recently purchased a car from JBR, and I can't express how incredible the experience was! From…read morethe moment we walked in, we were treated like family. The dealer, Jay, was nothing short of wonderful. His honesty and transparency stood out immediately; he took the time to understand our needs and even cautioned us away from certain vehicles that weren't right for us given our circumstances. It's rare to find someone so genuinely invested in their customers, and that was evident throughout the entire process. After the purchase, we ran into a couple minor issues, but Jay was extremely responsive and quick to address each one. He fixed everything on the spot- no questions asked and with zero charges! For what many other dealers would simply take a half measure or turn off a code, Jay replaced the part. It really made us feel valued and reassured. We now stop and say hello to Jay every time we are passing the shop. Funny enough- we have run into people that we know at his shop, all doing the same thing. What other used car dealer has clients that randomly show up and are treated like family?! HIGHLY recommend JBR to anyone looking for a vehicle, thank you Jay!

I can't say enough good things about my experience at Spot Auto. Mo went above and beyond from…read morestart to finish--answered all my questions, was transparent, and made sure I felt comfortable every step of the way. Buying a used car can be stressful, but this experience was the complete opposite. I drove away happy and confident in my decision. If you're looking for great service, Spot Auto and Mo are the way to go!

All things being equal for a dealership this one gets a good review. Dealers generally are all…read moreterrible, but these guys have always gone above and beyond other Toyota dealerships. They do the work quickly, generally stand by it, and are friendly. The waiting room is large and clean with a great selection of drinks and comfortable chairs unlike other places that pack 40 people into an average living room. On top of that they have checked out basic issues for me without a cost, a light here, a piece of rubber there, and for this reason I continue to go to them. A good dealership should not nickel and dime you. If you have a Toyota, I would suggest this deal for warranty work, or if you are the type of person that wants the dealer to do everything. Even their prices on tires are fairly close to on-line places once you add in balancing and putting them on. I hate dealerships, but this one is at least passable, even when you are checking a car out, they don't immediately pounce on you, or at least it has not been my experience. The hourly work rate is about $60/hour if memory serves me right which is comparable or below other dealers.

I leased a car and paid for the full 3yrs upfront. I inquired about turning the car in early (2yrs…read more4mos) and was told no prorated refund would be given on what was already paid. Really??? It was a valid reason the lease was going to be terminated. Shame on you Toyota. Buyer beware.

I'm from MA and got a puncture in my new Lexus. The folks at New country couldn't have been nicer…read more They fixed everything and was on my way home within a few hours. Ray from service was excellent.

I don't know what to say other than Customer Service and Communication are more than lacking with…read morethis dealership. After I paid my deposit communication was lacking for nearly 7 weeks, even after promises were made. Since picking-up my car, I've taken the car in for servicing a defecting driver's side mirror twice, only to be ushered away without being seen by a service assistance, being made to feel stupid then angry. Upon visiting the second time even the service manager admitted it was defective and told the service assitant to order a whole new mirror. For eight days I played phone tag with the dealership, even though they knew I was a teacher and my availability. On my return messages I said when I could come for service (I live an hour away in MA). I was NEVER able to make contact to schedule the third visit to get the repair. I finally said I'm done and my last message said to cancel any future service, that I would no longer do business with the dealership. I then received a voicemail the next day.....while teaching, from the Service Manager, asking me to call him. Nope.....I'm done with New Country Lexus of Latham. I've put in writing to them that I want my 75,000 mile maintenance agreement cancelled and refunded, that if I had to pay out of pocket for my local Toyota dealership to do my servicing, then having this maintenance package was useless. I'm also considering just taking the loss and trading in the 7 month old car for the car I wanted originally (a Toyota Grand Highlander Max Platinum). I'll lose a bit in the process, but if this is how I feel after 8 months, I don't want to continue.

I had been bringing my vehicle here for repair and maintenance for three years. At first they did a…read moregreat job. The past two visits were abysmal. May 2025 my car's check engine light went on. I brought it in and since I had an ODB reader I told them the code. They re-read it anyway and charged me labor. I didn't get the car back for days (they blamed the parts guy). Then when I pick it up, and was about two blocks away from their shop, the check engine light went on again and so did the overheat alarm. I went right back, they were already closed up. So I had to wait a couple more days to get my car back (they're closed on weekends). Turns out they didn't burp it properly. My coolant was low the next time I got an oil change (somewhere else) February 2026. Fast forward... May 2026, the coolant is low again and the check engine light went on. When I dropped the car off I left an explicit note with the code, said to not to read it again (if it would be an extra fee) and that it is leaking coolant please fix that. Did they fix the leak? Nope! They replaced an unrelated part (that may or may not have even been broken how would I know?) and never checked for a leak because they "didn't see anything". Just over two weeks later the car is trailing coolant forcing me to take it somewhere else and pay a premium (over the holiday weekend) to get it repaired. I'll never go here again and you shouldn't either.

These folks are the best! Dale, Kelly, and Ed are so honest, fair, and professional that I will…read moreonly bring my cars to their shop for any work. If you're looking to get any work done to your vehicle this is the best shop you could bring it to, it will be done right and affordable every time. I also bought a car here a few years ago, and I never had any issues with it at all, i was young and they taught me all about how to maintain the car, and always took the time to answer any questions I had. This Auto Center is a staple in the community and deserves an award for the best auto center experience you'll ever have!

Good place to purchase a used vehicles, great selection to choose from, good customer services,…read moreguaranteed credit approval program.

Nice place to purchase a car or to have services done i had a great experience i highly recommend…read morethis delear you won't be disappointed.