Good place to purchase a used vehicles, great selection to choose from, good customer services,…read moreguaranteed credit approval program.

Nice place to purchase a car or to have services done i had a great experience i highly recommend…read morethis delear you won't be disappointed.

I took the sales managers advice and purchased my vehicle at a different dealership…read more Went to this dealership to get numbers for a 2026 HRV EXL. Efe O the salesman said the color I wanted was super rare and he hadn't seen it before. Meanwhile 3 dealerships in the area had Nordic Forest Green with black interior. He presented the first offer and I asked him to separate out the dealership discounts and my car trade in value and he refused. The sales manager then came over and told me he couldn't go any lower and that the offer I had from another dealership was either a lie or I was mistaken on what I was purchasing. He also called my trade in car junk which is an interesting thing to say to a potential customer. I recommend any other Honda dealership in the area before coming to this one!

Told " Jake" I was interested in a deal similar to the ones I had gotten on my 3 previous leases…read moreand he wasted an hour of my time before he offered me deals that weren't even close. The he criticized my "demeanor"after I told him his options weren't even close and I would probably buy my current leased car on line for cash. I walked out after the "demeanor"comment. I guess because I'm a woman I'm supposed to be really nice no matter how much I'm ignored. I'm guessing there would be. nothing wrong with my demeanor if I was a man. My "demeanor" was "not interested" and annoyed because you wasted my time, Jake. Pretty predictable given the circumstances.

My son bought a used car there. He test drove it and it was good except the AC wasn't working, they…read moresaid they would fix it. He picked it up several days later, they said the AC was fixed. He signed all his paperwork and was on his way home. Turned on the AC and it wasn't working; then the vehicle kept stalling. He was holding up traffic on Hoosick St. Car stalled many times. He went back to the dealership, they checked and said they couldn't find an issue. He wasn't comfortable with the performance on day of pick up so he returned it and cancelled the sale.

Absolute thieves. NEVER Go There for repairs. You know your check engine light. If it comes on…read morewhile driving your Subaru DO NOT UNDER ANY CIRCUMSTANCES TAKE IT TO THESE THIEVES! You know that "free code diagnoses" you can get at AutoZone!!!!!???? Well Subaru of TROY charges you 200 Dollars to plug a diagnostic handheld into your dashboard $200 fricken dollars for what others do for free!!!!!???? And it only gets worse from there. An Ambient Air Temp sensor replacement cost me almost $600 Dollars. NEVER go there.

I bought my 2005 Crown Victoria from Bob Karl's and the process was friendly and easy. I was given…read morethe keys and took the car out for a test drive by myself. I liked it. Took a few days to mull it over then went back and bought it. I've had it for over two years now and I've taken it back to the service department for state inspections and oil changes. It hasn't needed anything else. They really go through it to to bottom before selling it. And this car is 17 years old. The service department is great. They don't add on extra things wrong like some other service department or try to up their cash flow by recommending things you don't need like a lot of quick oil change places do. This is the honest mechanic I've been looking for. All in all I'm really happy with the Bob Karl experience. When this car eventually dies, I'll definitely be back to buy another. I'd give ten stars if I could. Extremely highly recommended!

I purchased a 2006 Buick Lucerne on December 2, 2020 with 68,950 miles. "An exception car" as Bob…read moreput it. With taxes I paid $6200. So far I've had to have the brake lines, portion of the fuel line, quick disconnect, fuel evac hose and solenoid, transmission pressure sensor replaced and a rebuilt differential installed. I also replaced the passenger side mirror. So now I have a 16 year old car that I've had to put about another $5000 in repairs. Later I found out that Carfax listed the car as a total lose. My bad for not checking sooner. Bob says he doesn't get Carfax because of a bad experience. I once asked him via email if he would have bought the car had he gotten the Carfax. I didn't get a reply. Bottom line, I have a 16 year old car that's cost me about $11,000.

I needed my NY inspection done and Zeneks was recommended by my neighbor. Owner was not only…read morefriendly but very knowledgeable as well. I was not just a number to him but was an actual customer. Not only can you get a great deal on a used car here but you can get all of your mechanical needs taken care of well. Zenek's is my new mechanic for all my needs now.

Only place I bring my cars to have service done. Very fair shop rates and probably one of the best…read moremechanics in the capital district. Seriously people you want your car fixed right the first time, go see Zenek !!

Family owned business that cares about your car more than you. He focuses on educating the customer…read moreon auto needs and is so helpful and willing to answer any question. He's been in the business for 40 years and it shows. Oil change Is $65

Left my vintage 1956 T-bird with him for repairs. Months of delays due to his health. Finally had…read moreto pull it out of there and try somewhere else. Always tells you he can fix ANYTHING. He absolutely CANNOT FIX EVERYTHING. He maybe fine with newer cars, never trust him with your vintage ride. Lots of promises... little deliverance. Lots of wasted time telling your stories.

BEWARE!! Very bad dealer. A relative of mine was looking for a used car, had about $9000 to spend…read more Saw an add online for a car he was interested in. Initially it looked like a private sale, but the pictures made him question if he were a dealer. He said yes I'm a dealer. The whole process made him uncomfortable, the guy seemed shady. He went there to look at the car and was going to buy it and he said oh I have to get it inspected. He left and he texted the next day saying he needed a copy of his drivers license. He told him he was questioning buying the car from him, he replied "I'm not going to screw you over". He went there that evening test drove it and during the test drive he kept telling him how he just sold a apartment building and the guy who lived there I think kept telling him he (the car salesman) murders people. He cut the test drive short. The car seemed to drive ok it looked good, but looks can be deceiving. Regretfully against his gut feeling because the guy seemed shady, he bought the car for $8500.00. He drove it home a little over an hour drive, when he got home he smelt something so he looked under the car and something was dripping from under it. He brought it to his Toyota dealer 5 minutes from his house, the verdict the car has a transmission leak. Now he looks back and remembers when he went to look at it he parked it on the grass. I'm sure because he knew it had this leak and knew he probably wouldn't notice it if it were parked on the grass. Now he's telling him he damaged it driving it home. This guy is a crook!! Do not do business with him!!