I don't know maybe customer service make a fine come back to American venues…read more Absolutely everyone who worked there, and I was told it's a fam business, so probably genetics, we're extremely unhelpful and would not even politely say that they aren't aware. Their website is horrible. There 0 information on what's allowed or not, and then you bring balloon and confetti and they yell at you There is only one restroom and there were a lot of people. Our birthday "room" was in a hall with dividers - where others peoples were having a party. The service girl was constantly very stressed, Red in the face and kept bringing thighs we did not order lol. The last complain - I promise - the "DJ" was playing slow elevator music, from the 70's and kids all went off the rink and was just sitting in the small divider ))) I went to the DJ- asked for music suitable for 9-10 year girls and boys and girls my mum. He said 0- oh I don't what to play ((( maybe you make a music list and give to me? I gave him $20 and he forgot about the list. I would still go there w my kids - just to skate, in dark cold evenings- but if you are planning a birthday party, think again. Thank you. P.S. I rarely write bad reviews but my daughter was very nervous that her friends were bored out of their mind, all the decorations went to waste, so my e random little kids will come and eat from their table and the service girl was basically screaming at them. Don't want be a snob, but that's why I never go to Thurston county)))

Went yesterday w/ a friend and had a blast:) Music could have been more diverse ;) (add some…read morecountry hehe)

Staff was to preoccupied with skating. My daughter fell hard and was crying not a single staff…read moremember came to check. Other staff were too busy trying to do tricks and almost running over other kids. Staff was very rude except the guy that checked us in.

This place seems like a family friendly environment, but they really dont care about what their…read morecustomers do while on the floor.. Ive been here more that 20x at this point, and almost EVERY single time, i havnt seen any kind of care for the more timid skaters.. Last time I was there (2 nights ago, on a thursday mind you) they allowed mulitiple people to get wiped out by careless skaters.. once attention was brought to the staff there was no anouncement on the facilities part... after the guardians/skaters being told 4x+ they allowed mulitple skaters to crash into children and other patrons.. after 3x times they should have asked the family to leave, but instead, I had to leave LITERALLY 45 minutes after paying to be there... why is is ok to let other people be assaulted when EVERYONE is paying to be there.. every skating rink ive ever been to immediately has a staff member go on the floor and ask if someone who has fallen is ok.. My brother fell the other night on his fake hip as well as the side of his head, because of a reckless skater.. NO ONE cared.. my brother has a concussion... Avoid this facility at all cost, if you care about the well being of your body/your loved ones.. they dont care about you, only their revenue!!!

We went online to check their public skating schedule and found on Saturday's they have it open…read morefrom 7:45-9:45pm. Definitely go on the website to double check their schedule. Also available online is the ability to buy tickets, which I did it made check in faster. There is an additional fee for skate rentals when you come in but it wasn't much it was like 7.50 for two people. Overall a fun experience will definitely be back

The new playground and spray park are wonderful! Plenty of covered areas to escape the heat. Plenty…read moreof parking even during the busiest times. The kids love climbing on the huge rock just outside of the fields.

What a throwback! We…read morecame to Southgate Roller Rink for a birthday party and it was such a blast from the past. I spent my youth roller skating at Skate King in Bellevue and didn't know this place even existed. The roller rink is attached to the bar and across the parking lot, there's another building with the arcade and karaoke. It's definitely old and rundown, but that just adds to the nostalgic charm. We had fun putting our son on roller skates for the first time and they still do all the fun rink stuff like limbo, races, etc. Rental skates could use an update, but overall this is a great place to hang out for a few hours and skate.

I visited South Gate Roller Rink this evening around 9 PM with my mom and her two friends. I was…read morereally looking forward to showing them this local skating rink for the first time. When we walked in, the bouncer was sitting just inside the door. I had my ID ready expecting him to check it. We told him we were thinking about going into the rink but wanted to take a look first. He immediately got dismissive and said there was a cover charge. When I asked if we could just peek inside before deciding, he sarcastically said "would a night club just let you take a look if they were charging a cover?" Like that was not already obvious enough, he then went out of his way to mock the way we asked the question and told us he would have let us in if we had just asked differently. We were not trying to get in for free or cause any trouble. We were a group of women just looking to have a fun night out. To be spoken to that way, especially in front of my mom and her friends, was completely uncalled for. I will not be returning as long as this person is working the door.

My kids have been coming here for years, long before the new ownership. I hear they're doing some…read morerenovations, which are long overdue. Very good family friendly spot and they do what they can with the space they have. The only downside is the consistent lack of food/snacks/games. 1/3 or or more of the very few games they have are ALWAYS out of order. The food is not always good and very often sold out as they don't make much during sessions -they mostly reserve the pizza just for the rooms. The candy machines are awful - all the decent stuff is regularly empty and the full sided candy they offer is about 3-4x the size price (i.e., the really small bag of lays is $3). Plus I once bought a candy bar there for my kid and the chocolate looked and tasted old, which means their stock rarely moves. Also, would be great if they offered some adult beverages on tap. FYI, it's never a "true" experience here unless u catch a glimpse of the older white gentlemen casually solo out dancing everyone on the rink. I think I will nickname him "White Lightning".

Adult skate night was THE most fun I've had in years! The DJ was outstanding. He knew how to mix…read morethe music and read the room to keep people skating. First of all, the music never stopped. It just flowed from one song to the other. It slowed down to let people rest while skating. Then after a while he gradually picked up the beat until people were up bouncing again. You cannot buy that type of skill...you have to have some YEARS & Experience on you to learn that! ElCentro skating rink was friendly & Inviting with security on campus. Free ice water at the snack bar. Newly renovated bathrooms. Nice rental skates & blades. Tables, chairs and rental lockers for those who need them. There is a small arcade for the kids but I did not use. My girls ordered fries, "They were perfectly salted." Painted murals on the walls with the color scheme nicely done. They have a skate store where you can buy stuff. I noticed a prize ticket store for the arcade. If you want an upgrade to your regular skate night, and if you are grown, choose to go to Adult Skate 18+ and have a great time.

Unlike the other ice rink Sprinker Recreation Center in Tacoma, the Tacoma Twin Rinks are located…read moreconveniently close to I-5. As the name suggests, there are two ice rinks at this location. We normally come here for hockey games. There is an upper view area for us to watch the game from the upper level, which is nice. However, there's no heater for the audience, so it's super cold at this location. You will have to dress like skiing, or you are likely to be frozen here. The rinks are still new, but the maintenance work hasn't been done well. Why? We came here for a state development hockey for the entire weekend, from 8 am to 8 pm daily. When I went to the bathroom in the morning, everything was in order and in good condition. But when I visited again in the afternoon, it became a messy place. Some stalls even ran out of paper! We couldn't even find any staff member at the rink. Per my hockey players' report, the ice quality of the rinks was just okay. The locker rooms for the hockey teams were kind of small. Not sure if there's any other shower place for hockey players, but I do see a shower inside the women's restrooms. Only one shower probably won't be enough for hockey players who play as a team. Apparently, whoever designed the Twin Rinks had no clue about what ice hockey players would need. Overall, if you want to skate, I still think it's a good place.

We have had a great experience at Tacoma Twin Rinks so far. It is not the cheapest place to skate…read morein the area, but it's better than the local competitor when it comes to lessons. At TTR they do not allow walkers (which we prefer) and they have smaller classes and the coaches take time to work closely and at exactly the kids speed. To by honest, once we got to the rink, our 6 year old broke down in tears afraid of falling and didn't want to skate... the coaches were amazing and assigned an older, experienced kiddo to hang out with her and just let her play and get comfortable on the ice, which involved a lot of sitting and scooting for the first 20 minutes. Haha. She eventually DID stand and was skating slowly by the end of the lesson... then she was begging to return and we have been back twice this week just for open skate to practice. I'd say 4.5 stars only because their website is tough to use, though once you get signed up and figure it out, it is fine. Also, we paid $16 for 90 minutes of open skate tonight and the guys prepping for hockey practice shirked the schedule and the kids had to leave the ice 15 minutes early so that they could Zamboni. I'll mention that to them when I see our coach tomorrow... probably a miscommunication. I'd prefer to talk to them first before assuming it was intentional negligence. Overall, great experience and we'll continue as long as our kiddo is interested!

Although the place isn't very updated or large, it's a nice, cheap night out. When we arrived for…read morethe Wednesday night skate 7-9 pm there was a long line waiting to get in when the doors opened--kids, teens, and adults. It's only $2 (cash) for admission which includes skate rental so you really can't go wrong. It was fairly crowded so if you're really into skating and want to move really quickly I can see that being annoying but otherwise it's a great experience. Everyone seemed to be enjoying themselves and we did too!

We spend 10 to 14 hours a week here. Due to the pandemic it has been closed, but they have been…read morebusy!! New outside sign, I can confirm they are painting and remodeling. When it open everyone will be impressed with the numerous improvements!! Can't wait to be back. We participate in Derby and Hockey.

Wow! Haven't been skating in years. Took a little while to get the hang of it but I had a great…read moretime. The staff was very kind and helpful. They tightened wheels for our unsteady skaters. The snack bar worker let me order a quick drink as she was closing. Fun vibe with bright colors and lights. A bit smelly when you first walk in...but after a few minutes I didn't even notice. Restroom was clean albeit a bit small. Super fun, nostalgic evening.

This place is worth 5 stars, not because it's one of the only indoor entertainment places in the…read morecounty, but because it just deserves 5 stars. Look, my love for this place goes waaay back. I had at least 2 birthday parties here, not to mention other events that would entice me onto the roller rink. I loved it then even when the community room had nasty brown carpet on the walls. The place is since under new ownership and they did a really good job updating this place. The greatly needed paint job looks fantastic, carpeted wall are GONE, and nice light in place over the rink. I've been here several times under the new ownership and have nothing but good things to say. Host your next party here or else stop by during one of their free skates.

Great store and I was helped right away with little knowledge of buying skates for a good price!…read moreThey are awesome!

I stopped into this shop because of all the wonderful reviews. The service I received was…read morewonderful. The person helping me made sure I was getting the right fit for my feet. I must have tried on 8 pairs before landing on the right ones.