I am finally attempting to integrate a CPAP into my life. It is a life change that requires…read morediscipline to reach a point that the body is responding well to the machine. Thus, being able to reach out and be taken care of by someone knowledgeable when you are anxious and don't have the answers is a HUGE life blessing!!! Kelsey was the person for me. She answered and listened patiently while I explained what my first 4 days adapting to the machine were like. Then she asked some enlightening questions and responded intelligently when asked. It was VERY obvious to me that she is HIGHLY knowledgeable about this subject matter. FCPA/Privia, if you decide to adopt direct CPAP services into your portfolio, you absolutely MUST make Kelsey your centerpiece. Knowledge shared is not as useful if there person sharing lacks social skills. Kelsey, has people skills in ABUNDANCE. She is warm, engaging, and takes time to explain her answers as opposed to the often short/curt responses one gets from a medical professional. I am blessed that Kelsey entered my life today and she will be my goto contact for questions concerning my life changes involving my CPAP. Again, FCPA/Privia, don't ever lose this person, she is a HUGE asset to your practice!!!

I send a form to be completed from the MVA by 01/31 on 01/08. I was assured by the staff that the…read moreform would be completed and sent by the office to the MVA. I just received a letter yesterday that my license will be suspended in less than two weeks, because they never received the form at MVA. The last two days I have called the office at 63 TJ drive and all they will say is the form is in review with the doctor. I am going to loose my license due the inefficiency at this office.

Not surprising they are losing doctors and closing locations. What was once a reputable practice I…read morestrongly encourage you to stay away from. They've billed me 300+ dollars (which I will never pay) for my free annual wellness check, trying to shift the blame to me. After 20 plus years, time to find another practice.

In 2019 it took three appointments before someone looked in my ear to see I had a wax buildup and…read morekept telling me my nausea/fatigue/dizziness was all in my head and to see a psychiatrist. In the same year in a walk-in I mentioned being bisexual and spent the rest of the appointment being looked at with disgust by the provider. In 2020 one of their providers told me COVID was exactly the same as the flu. THREE times they lost/mistested blood and urine samples. This year I moved out of state, spent 4 visits in the ER and needed a referral faxed to my cardiologist, they refused to do a video visit so I can get treatment for my *HEART* I cannot wait to have a new PCP next month, good riddance to this entire practice

If I could give negative stars I would! Sheila will try to sell you everything and anything. She…read morecares about making a dollar, not about quality or her "patients". I was charged for a service I did not receive. In fact, I canceled 30 days in advance and requested a refund. I'm not talking a couple of hundred, this is almost $5k where she refused to return. In fact, she offered other services in lieu because "she just doesn't give refunds".

Marianna is the best! My mom, sister and I have followed her from her last location. We love her!…read more Great office vibe, easy to schedule and great results. Highly recommend!

Was a long time patient of the original practice in the 70s, 80s, & 90s. decided to try again with…read morethem last year. Will honestly say I felt like a cow being processed. no concern, just a bunch of new tests I didn't need, poor office staff, automated phone system, this group has gotten too big to care or do a good job at doctoring. I'm done with them!

Don't expect anyone to be nice unless your face to face... all phone interactions will be…read moreunpleasant and unhelpful and all "messages" in the patient portal will go ignored or unassisted... Moved to Frederick from Baltimore so I looked into changing doctors. After doing some research with doctors on my health plan I picked Dan Rosko from Parkview Medical Group. I contacted them and made an appt. The lady I talked to was not helpful or friendly. I felt like I was bothering her. My records hadn't arrived to their office from my old doctor yet and she didn't treat me like someone who was starting to be under their care. She didn't offer to try to see why they haven't come over yet. I asked her to call my previous office and find out what the deal was, but that was almost laughed at and she told me I had to do that and to call back to make an apt when the records arrived. Little did I know this was the tip of the iceberg. The records arrived and I made an appt. The receptionist when I got there was very nice and I had everything filled out and ready for her. The nurse was really pleasant also and Dan Rosko was OK too. I was put on medication. I ran through the medication and attempted to use their online "patient portal" messaging center - which is a joke. Don't even bother. Call if you want to do anything, just realize that the people you talk to are going to be mean. Only "nice" people you will ever deal with are the people you see in the office. So back to the medication. They told me they couldn't refill me and that I had to make another apt before they would. I was leaving for Hawaii for a week the next day and really wanted a refill before I went. I left a mean voicemail upset that I wasn't getting meds before vacation.... you guessed it no answer to my message on the portal, no call back, no nothing. Went to Hawaii with no meds and roughed it. So as pissed as I was about all that - the real reason I'm writing this and will never go back there again is about to come. Everything up to now they probably consider as "good service." I have sleep apnea and went thru my insurance and got the info of a sleep doctor. I contacted them and they said they needed some info from my current "doctor office" first. I contacted Parkview and asked them to contact the sleep doctor and gave them the sleep doctors info. I said there was some info that they needed so if they could contact them and get them what they need I'd appreciate. I was told very smartly that they won't do that. Really? Last I checked you were my doctor and worked for me, but whatever. I was pissed, but I called the sleep doctor back anyway and gave them the info of Parkview and asked them to contact and get whatever they needed. So a day later I got an email from my sleep doctor (hey how about that - they respond to messages and let the patient know the status of things - crazy) saying they got in touch with my doctor and gave them the paperwork they needed completed and they just wanted to keep me in the loop about what's going on. Crazy concept I know. So a week goes by and the sleep doctor sends me another email and says hey just wanted to let you know that your doctor just got back to us with the info, but it's incomplete so I just let them know that it was incomplete and explained what else was needed. So I responded wow thanks for keeping me in the loop. See when I first contacted the sleep doctor and they mention needing my doctor to be involved I quickly laughed and let them know right away that Parkview's office was a TRAIN WRECK and extremely UNHELPFUL so I think she might have been overly keeping me in the loop because she knew my doctor would not. Anyway I appreciated it and I let her know that. So here's the kicker - a few days go back and I shit you not the sleep doctor emailed me (I still have the email if anyone wants to read it) and said that she just wanted to let me know that they will not be helping me because after she sent the stuff that was incomplete to Parkview they responded that they weren't completing the required paperwork because IT WAS TOO MUCH EFFORT! Are you kidding me?!? I'm furious and I want to lay in to someone, but at this point I don't know if it's worth it. So I called my old doctor and they took care of everything. If you're looking for a doctors office that actually puts the patient first and tries more than 20% of the time do not go here! I hope I saved at least some headaches.

Their billing is very aggressive. FREE annual wellness appointment usually results in an…read moreadditional charged visit. "Long Visit" charge is also being used so check your time. Recent changes in practice seems to put business/financial considerations first. We have been with Ballanger location a long time but as they change, we may have to change also.

I've been a patient with FPCA since 2002, but recent changes they've made in their billing have…read morepushed me to leave. After my routine annual physical (which is 100% covered by my insurance BC&BS) I was sent a bill for $210. I pulled the bill from their portal and there was no detail as to what the charge was for. I contacted FPCA via their portal and asked for a detailed bill which took a couple of tries. After reviewing the billing, I still couldn't understand why I had a bill for my annual physical which is 100% covered. So, I spoke with someone in FPCA billing, and I was told that since a regular prescription I take every day was refilled during my visit, this constituted as an additional visit. In all the years I have been going to them, I have never been billed for an extra visit for the doctor entering a prescription refill for me, and I wasn't told during the visit that I would be charged for two visits. I find this HIGHLY DECEPTIVE. I cannot recommend FPCA and I will be looking for another provider outside of FPCA.

Dr. Michael Lerner is retired, but is a top notch Dr. who truly cared about his patients. I went to…read morehim for many years. The practice has gone waaay downhill since he left. They fail to realize that the patients are the customers who pay their salary. No compassion. Very frustrating!

Great physician. I truly miss him since I moved to Las Vegas. Can not find a better doctor.read more

This NP is amazing, she takes her time, listens to your concerns and talk you through your process,…read moreunlike others in the area, she really cares about your health and her goal is to make sure you understand everything before you leave. The office is always clean and the front end person is kind and patient with me, I appreciate her and everything she has done for my health.

Dorcas (the nurse practitioner at Carlden Health Family Clinic) is excellent. She is friendly,…read moreknowledgeable, efficient, a good listener, and very caring. She is also very thorough and a good advocate for her patients. The receptionist/office manager (Carl) is also very friendly and helpful. The office is clean, beautiful, and conveniently located (with plenty of parking). For these reasons and more, I give Dorcas, Carl, and Carlden Health Family Clinic my highest recommendation.

Entering this office is like a time warp back to the 1970's. Unfortunately their procedures and…read moredynamic is just as outdated, in fact antiquated. No email, no patient portal, no texting. Combine this with a 10-4 work day & a full hour off for lunch and secretaries who don't seem to be able to get a message through to your doctor, and you find yourself only able to communicate with your doctor at the exact moment that you are in front of his/her face & actively paying. Anytime outside of this, forget about it. It's not practical to "have a doctor" for 20 minutes once or twice a year. Go elsewhere.

I can only recommended Dr Krantz there. He is partially retired…read more The current Owner and her staff will share your private information with the waiting room