Couldn't have had a better experience with Elegy. Dave was so very kind from the first moment I…read morespoke with him. I got the best vibe from him so I knew that Elegy was the place I could entrust to get my mother cremated. Dave was great with communication and also was kind enough to deliver my mothers ashes to me.

When my brother passed, I called Elergy for their service. They stopped by my house to see what we…read moreneeded. We chose cremation and David was very helpful in explaining everything. The state had issues with my brothers death certificate(it was the doctors error, not Elergy) but David helped and worked with the state to have the death certificate amended. He kept me updated and eventually it was amended. Elergy Cremation and Memorial Services made the process easy during a hard time. I highly recommend them. Thank you David and Elergy,

The most difficult moment in our life is when our mother passed away. We struggled to accept that…read moreeven when she was already unconscious at the hospital, we still didn't decide to make arrangements. Therefore, when she actually took her last breath, we didn't know what to do. We wanted the place to be centralized where our family and friends would be able to come to the wake. There were two places we had in mind but this place took our breath away when we entered. They have other locations but the Roselle location made us feel like it's home. We spoke with Anne at the Roselle location and she spoke with us like we are family. It helped a lot when we are grieving and very emotional. Since there was no appointment scheduled, she directed us to Bartlett so we can speak with the funeral director. We drove to Bartlett which was only few minutes away. We spoke with Tim and we have no words for him but infinite gratitude and appreciation. He made us feel like family from the start to the very end and offered a lot of extras that would cost us in other places. On the day of the wake, we saw mom like she was just sleeping. I felt emotional and hugged Tim for making mom look a lot like herself. Her make-up was not cakey like others we have seen. He helped us put mom's jewelries and the rosary the we brought and gave us the one that they already had on her hands. Tim gave us the time we needed before visitors started pouring in. He made himself available just in case we needed anything. We also met the owner Mark. We met him like we have known him all along. When visitors started pouring in, they had no words but she looked beautiful like she always does. They had full staff the night of her wake which we were quite surprised and very impressed at the same time. Their lounge is quite big to accommodate everyone that is only our own. We didn't have to share the room with anyone. At the time, there was another funeral in the other room and we didn't even know they were there. They had tables, refrigerator and free beverages that includes coffee, water and soda. Everyone that came complimented us on how nice and accommodating everyone is at Countryside. It's the best service they have seen so far. They were there like family, welcoming everyone. On the day of the funeral, we were once again surprised and impressed on how organized it was. Now, the funeral director with us was John and a couple more staff directing what's needed. They are the same as the rest, very comforting and accommodating. We drove to St Isidore for the mass and everything turned out better than we expected. The time we were leaving the church, it was pouring very hard and yet, we still could not find anything to complain about. Everything turned out like how mom would have wanted it. There was one glitch tho where they forgot to give us the green bag with the thank you cards and book but not that much of a big deal to dent our appreciation of everything they did. We had mom cremated therefore at the time of cremation, they allowed us to see her one last time and there was no charge. Other places charge $300 to do so. They also have their own crematory which made us feel comfortable ensuring we will get mom's ashes instead of someone else's. They can only cremate one body at a time so that gave us assurance, her ashes is the only ashes we are getting. We will be forever grateful to their good service that we made the best decision when it counted the most.

Sarah was so helpful in making sure we thought of everything and couldn't been nicer with me and my…read moresiblings. Highly suggest them

My mother passed away very unexpectedly and suddenly last fall. Colonial was very helpful…read morethroughout the funeral planning process. They accommodated our every need. I don't remember who helped us but the man with whom we worked was very nice and informative -- considering we were very ill prepared for something like this and were extremely grief-stricken. He was well informed of our customs (we are a Filipino Catholic family) and was prepared for things we needed for the wake and funeral. Even after the funeral, they were accommodating. This isn't something I want to write about because it's a painful memory but as the anniversary of my mother's death approaches, I wanted to write this review in hopes that it will help someone else that may need some guidance during a time of grief.

My Mom, Emily passed away on Jan 30,2023. Although times like this can be so stressful, picking the…read moreproper funeral director and home is essential. My family has dealt with the Wojciechowski's since they were on Webster Street in the old neighborhood. Their support, compassion, a their take charge attitude, leaves little to do but comfort your loved ones. Brad Rushton our Funeral Director and planner left no stone unturned. He had it all covered, up to and including having Jody Wojciechowski, spend the day with us making everything incredibly smooth. Also, their preparation in making my mom look like a Queen lying in State, was remarkable! I want to take this opportunity to personally thank the entire team at Colonial for all their support and love that they extended to my family.

I contacted St. Joseph Catholic Cemetery (River Grove) about adding a porcelain/color photo to my…read morebrother's flat, lawn-level headstone. I was told attachments are not allowed on flat markers here. I respect rules, but I've also seen other flat markers with porcelain portraits on these grounds. I asked about an exception/waiver, offered to sign a hold-harmless and take full responsibility, and was told waivers aren't being granted for that. Separately, I learned that marble headstones aren't permitted. I had already ordered a marble marker online (while grieving--who thinks to check every material rule at that moment?). It was shipped and then denied. I paid for the plot and simply wanted a custom marker that honored my loved one, but the rules are far more restrictive than many families expect. If you're considering burial here, please know: Color/porcelain photos are not allowed on flat markers (even though there are clearly flat grave markers with full color portraits). Marble is not accepted (ask what materials are approved), and you must get written design approval before ordering anything. I also found the Memorialization Department interactions more personal than service-oriented. What families need is basic compassion and grace during a very hard time.

My wife and I both have grandparents at St Joseph's cemetery. My wife's father and uncle are also…read morethere. We were having an issue finding her father and uncle when we visited recently. The representative, Kristy Jones, was extremely helpful in assisting us to find them. We were frustrated but she had such a positive attitude and it really put us at ease that day. The cemetery grounds are very well kept but it was people like Kristy that really made the difference for us that day. Thank you Kristy!!

I'm so very pleased that we picked Nelson Family Mortuary for the funeral service and graveside…read moreservice of my 17-year-old granddaughter. We had the funeral service in their Provo funeral home and the graveside service in Heber City. Lance Nelson and his staff, Isabelle, Claire and Colin, were very patient and compassionate as I shed many tears each time I called the funeral home prior to my granddaughter's expected death and after. They listened each time I called and were very helpful. I called them every day during the two weeks of planning with questions I had about things, and it was great that someone was always available to help me; and if I had a question after hours, the answering service took a message, and I was contacted shortly thereafter. The rooms for the service in Provo were beautiful and had mountain views. Everything went smoothly. They provided tables with tablecloths, easels and stands for the flowers, two slideshows (for the viewing and a separate one for the funeral service), and livestreams for both services. Lance and Allison attended the funeral service and graveside service to make certain everything went smoothly. The planning meeting with them was easy. They had caskets onsite which was a surprise, and we picked the one we liked best. We expressed to them how we wanted the services to go, and they did every single thing the way we wanted. They also made my granddaughter look very beautiful in her casket for the viewing. She wore a single braid and they inserted tiny silk flowers we provided them plus matching nail polish. We received many compliments about how beautiful the funeral services were. I suggest you have the butterfly release, as it was extraordinary. If you're looking for a mortuary for a loved one, pick this place! I'm certain your experiences will be like ours: easy planning, and the most beautiful send off for your loved one. My family, friends and I will have these memories forever! I was even able to watch the service again on their website so that I remember each and every detail of it forever. Also, my sister who couldn't attend on the day of the service was able to watch it at a later date.

Nelson Funeral Home in Park Ridge provided us with a superior environment for the memorial service…read moreof our dearest departed, with attention by Michael, Meghan and Jessica to every detail on the day of and in the planning process. Through a very rough time, starting with Eugene Cha and Stephanie, all were professional to the utmost, empathetic and caring. Our lasting memories are better because of the staff and we thank you.. God Bless. ~ Gómez Family ~

Very nice funeral home. The facilities were all well kept and clean. There was plenty of parking…read morespaces. Would recommend using their services.

Glueckert Funeral Home has a great reputation in Arlington Heights. Unfortunately, I've been here…read moremany times. Each time I've been here I have been treated with dignity and respect, which is what you look for when you are going through a difficult time. The building is well maintained and is clean and comfortable. Glueckert Funeral Home can provide the necessary services from visitation to funeral and more.

From greeting you in the parking lot and helping you park your car and tagging it with the funeral…read morestickers. Holding the door open for you. The decor is neat,orderly, calming and peaceful. Lovely furniture and drapery throughout the place. Everyone knows funerals can be pricey, but this place for the money, makes it a respectful, calming experience at a time of grief.

A very close relative died unexpectedly. It was a total shock to the entire family. While making…read morethe arrangements, Scott walked us through the entire process. He took the time to explain everything very thoroughly. Sounds strange, but he, Sabrina, John and Gino made an otherwise devastating event much more manageable. We were able to properly grieve and not worry about details. Extremely professional and personable service. If I could, I would give them six stars.

Now that the unexpected turmoil has diminished and we are attending to the secondary details of…read moreclosure in the loss of my brother-in-law, I write this thank you to the Casey Rios Funeral Home staff. My wife received the call about her brother's demise at 3:00AM from the Chicago police department. We live out-of-state and following the direction of the police to call a funeral home was overwhelming not knowing of any funeral homes. I won't go into detail about my first attempt in complying with the police request. It was dreadful and useless. The next attempt was a call to Casey Rios and Brian Koskiewicz answered the phone, it was 3:30 AM now. Brian immediately relieved our concerns and gave guidance, explained the process and committed to working with the police, county coroner and our family. Thank you, Brian! Upon our arrival at Casey Rios Funeral Home in Chicago, Hilda Rios and Leandra Lee couldn't have been more understanding and helpful. They were available around-the-clock to provide answers to all our questions. Every detail facilitating the arrangements unfolded in compliance with the state rules, in agreeable, compassionate conversations. Leandra went out of her way to get the necessary documents ahead of the normal processing time, knowing we had limited days to complete the activity. Our heartfelt appreciation and gratitude is offered to all, during our time of grief.

I have been coming here for many years, it used to go by "another" name but they have upgraded…read moresince then. The brightness and absolute cleanliness here is what was needed. The antiquated look is gone, and I was pleasantly surprised that it had been upgraded. I mean, come on, funeral homes can be dark and not the type of place you would consider beautiful, but I will say it has been upgraded all the way. From the entrance all the way to the backdrop of where your loved one will be resting for viewing purposes. Even the cafeteria is upgraded and bright. Something that was needed for many years. My coworker was waked here, and it was a beautiful service in so many ways. Although a sad occasion, the fact that they could make it so beautiful made it the right place for her family to bring her last days on earth to be seen in. I am highly impressed with what was done here. Although my workers and I came for a somber moment, we are grateful once again and for having so much parking in the yard and across the street.