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Chicago, IL

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Salerno's Galewood Chapel

3.9 (9 reviews)

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6 years ago

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12 years ago

hard to say i am a "fan" of a funeral home but honestly they did a beautiful service and are very attentive to family.

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The Elms Funeral Home - One of our lounges for guests and family to converse

The Elms Funeral Home

(8 reviews)

Never thought to review a funeral home, but feel the need to. I went to a few wakes at The Elms…read moreand was impressed by their welcoming chapel. It is very intimate, as they only have one viewing room, so there is no intermingling with other families, the place is all yours. So when my mother passed away, we decided to go to The Elms. Michael R. was our Director and his professionalism and knowledge left my family at ease that everything would go smoothly. He communicated to us everything that would happen and when, and walked us through the process. He was at our beck and call and helped us with decisions we didn't know we had to make, and I am forever grateful to him for this. Karen C. was present on the day of the funeral, in addition to Michael and besides her caring nature, she provided services that made us extremely happy (mom's make up). I cannot say enough good things about The Elms and will continue to give them our family business. During the most difficult time of my life, The Elms staff was by our side and again, we are beyond grateful that they made this experience one mom would have been proud of. I don't care to "shop around a dozen funeral homes" in the City and Suburbs, or how many funeral homes someone owns. I know where my family and I will continue to patronize.

It's hard to articulate how happy I was that we chose The Elms to help us say goodbye to our…read morebeloved mother. First, the space is modern, bright and elegant--not at all stuffy and dark like some funeral homes. With only one salon, the whole place is dedicated to one family. The ample parking turned out to be essential. But it was really the attentive, compassionate service from Michael and his team that made everything so easy. Because of them, our sadness was not compounded by stress or frustration. They helped us display photos, collect cards, greet visitors and just enjoy the company of our friends and family. At no turn did anyone decline our requests or try to upsell us on anything; honestly, I was able to forget that The Elms is a business at all. Within a week afterward, Michael gave us digital copies of the guest book (sorted alphabetically) and a digital photo of every card that came with a flower arrangement, making it easy for us to thank everyone who had expressed condolences. I don't wish for anyone to need the services of a funeral home, but when that time comes, I emphatically recommend The Elms.

St Joseph's Cemetery - Baby Face Nelson, buried under his real name.

St Joseph's Cemetery

(10 reviews)

I contacted St. Joseph Catholic Cemetery (River Grove) about adding a porcelain/color photo to my…read morebrother's flat, lawn-level headstone. I was told attachments are not allowed on flat markers here. I respect rules, but I've also seen other flat markers with porcelain portraits on these grounds. I asked about an exception/waiver, offered to sign a hold-harmless and take full responsibility, and was told waivers aren't being granted for that. Separately, I learned that marble headstones aren't permitted. I had already ordered a marble marker online (while grieving--who thinks to check every material rule at that moment?). It was shipped and then denied. I paid for the plot and simply wanted a custom marker that honored my loved one, but the rules are far more restrictive than many families expect. If you're considering burial here, please know: Color/porcelain photos are not allowed on flat markers (even though there are clearly flat grave markers with full color portraits). Marble is not accepted (ask what materials are approved), and you must get written design approval before ordering anything. I also found the Memorialization Department interactions more personal than service-oriented. What families need is basic compassion and grace during a very hard time.

My wife and I both have grandparents at St Joseph's cemetery. My wife's father and uncle are also…read morethere. We were having an issue finding her father and uncle when we visited recently. The representative, Kristy Jones, was extremely helpful in assisting us to find them. We were frustrated but she had such a positive attitude and it really put us at ease that day. The cemetery grounds are very well kept but it was people like Kristy that really made the difference for us that day. Thank you Kristy!!

Montclair-Lucania Funeral Home

Montclair-Lucania Funeral Home

(15 reviews)

Montclare

Montclair-Lucania is the best. Having had the unfortunate need for their services for a third time…read morein under 6 years, they provide comfort and compassion during what is, for many, the toughest experience of their lives. When we lose loved one's, it feels hopeless and chaotic, the team here guides you through the process with grace, respect and sometimes even a little timely humor. We've used them since the 80's and have never had a bad experience. Special mention to my guy, Marc Pierotti. I've worked with him on multiple occasions and he is both a talented mortician and a great ambassador for Montclair-Lucania and Dignity Memorial. If you live in NW Chicagoland and have lost someone, my deepest condolences. Call the Lucania team, and start the healing process off right.

I am writing to express my heartfelt appreciation for Phillip Hernandez…read more He is truly one of the kindest, most helpful, and caring individuals I have ever met. Throughout a difficult time for my family, Phillip consistently put us at ease, offering unwavering support and understanding whenever we reached out --day or night. His patient and compassion are qualities I deeply admire. I can honestly say I wouldn't trust anyone else with my funeral needs. Phillip's dedication and kindness have made a lasting impression on us, and I am immensly grateful. Thanks to him, we feel confident and at peace knowing that our future funeral arrangements are in good hands. I am optimistic about the support we will receive from Montclair-Lucania Funeral Home because of Phillip's exceptional care.

Pietryka Funeral Home

Pietryka Funeral Home

(13 reviews)

Belmont Central

We had 2 funerals here: my Aunt Stefania J. who died in a hospital & Stanley Z. who died of cancer…read moreat home with his wife. Robert and his staff are great! Since then, I have referred several families to Robert. Since then, I began working as a parish secretary and referred other families here. Some took advantage of my advice while others opted to choose a FH closer to the church. I do praise Pietryka FH for a job well done. You might not find 24kt gold toilets like some expect but if you have a reasonable head on your shoulders, they will not disappoint.

After I posted the same review on google maps Mr Pietryka found a way to remove his negative…read morereviews from there and now he shows up as a 5-star business. This is not true. Yelp doesn't allow businesses to remove the reviews so you will find here more accurate reviews. I chose this funeral home to transport casket to Poland. Through the whole complex process there were many mistakes, poor communication and poor execution. Below I provided some of the examples of Pietryka Funeral Home professional negligence: - The death certificate had to be corrected TWICE because Pietryka funeral home submitted wrong information - as basic as the birthdate of a deceased person, marital status and a county for the address. It's really perplexing how a funeral home couldn't handle correctly their basic responsibility. - After reviewing an initial quote I realized that Mr Pietryka charged me for services not performed and I had to request a credit. I received the credit but it is appalling to take advantage of people in such a painful life circumstances. - Mr Pietryka picks up every phone call, but I have never received a phone call back nor I was informed at any point about the progress of formalities. The phone calls with Mr. Pietryka were quick and dismissive. For example, I was told that death certificate will be completed Monday afternoon, but it was completed on Friday and they didn't inform me about it. They started sending it out to other parties with wrong information (including Polish authorities). I found out about it on Tuesday, and the first mistake was corrected on Wednesday causing a delay in processing all of the formalities that needed to be resubmitted. - Pietryka funeral home assured me that the casket can be open in Poland. But later, while I was already in Poland, I found out from their transportation partner that the Polish law doesn't allow that. How come the funeral home doesn't know the law (in business they claim to be for 20+ years) is beyond me. That was the first thing that their transportation partner told me when I was with them on the phone. - Mr Pietryka gave me wrong information about the final delivery date in Poland (he didn't know how the logistics of their transportation partner work). - Pietryka funeral home did not once call me or took responsibility for handling communication with their transportation partner. I had to call them separately for information and clarifications. There were other conflicting information coming from their transportation partner vs what Mr. Pietryka initially told me (too morbid to describe here). - I had to request an invoice twice after they charged me and I got one a week later (invoice was needed for some formalities). Pietryka's professional negligence and failure to perform basic tasks is staggering. I worried about many things that I shouldn't be worried during this difficult time. I paid a lot of money for an "expert" to handle formalities but as it turned out they were failing at basic tasks, lacking basic knowledge, compassion, sensitivity and decency in this most challenging moment of my life. There is no do-overs in the last journey of a loved one. And once they get you they know you can't change it. I wish I had chosen a different funeral home to help me say final goodbye to my mother. I didn't feel that my mom's final journey was handled in a respectful and honorable manner causing even more pain in this already painful life circumstances. I received a few recommendations for Wojchechowski funeral home, unfortunately, it was after I already started business with Pietryka. Maybe it will be helpful for those who are reading this comment and don't know other alternatives.

Salerno's Galewood Chapel - funeralservices - Updated October 2026

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