My husband passed away on 5-31-20. I contact Andersen Funeral on a 6-2-20 and Monica since the…read morevery fist contact she was helpful and attentive by proving all the information needed. Always available and had an answer to every question I had. Very helpful and I believe that most of all very understanding. As you all know we are going through difficult times with the Covid-19. Other funeral homes were giving me a very hard time and they seemed overwhelmed with work and even making me upset to the point that I would end up crying. Monica instead gave me her full attention and to this point answers every call very politely. My husband's wake was 6-7-20 everything was how I would have wanted to be. Since my husband had all his family in Mexico they were able to provide a transmission of the ceremony via their Bormann Funeral Home website(same owner). Maybe in the very near future they can just have it directly through their own website address. Everyone in Mexico were able to view the ceremony online, and were very happy that they were able to say their goodbyes to my husband. It really felt as if they were present. This service can definitely be improve by increasing more light in the room so it can look less dark when it is been recorded live, just a few people told me about how it looked dark. I don't know how new this live recording is in the U.S but definitely it was truly appreciate it that they were able to provide that service. No extra cost! At other Funeral homes they are charging at least $80 dollars. My husband remains will be sent to Mexico, therefore I am still waiting for the consulate's office to give us the Go! It is not up to the funeral how fast that can be done. But do let me tell you, they take care of all the paperwork that needs to get done to make this possible. I will come back to this review and let you know what happen after that so you can have an idea of how lengthy it was, hoping is not. I am very optimistic. Andersen Funeral Home and staff, your are doing a very excellent job! And I thank you dearly for your hard work and dedication.

Thank you for everything you did for my family!!! We were so lost that day. Your attention and…read morecompassion helped us make it through. I will recommend you to all of my friends and family. Bpr Humberto

I have been coming here for many years, it used to go by "another" name but they have upgraded…read moresince then. The brightness and absolute cleanliness here is what was needed. The antiquated look is gone, and I was pleasantly surprised that it had been upgraded. I mean, come on, funeral homes can be dark and not the type of place you would consider beautiful, but I will say it has been upgraded all the way. From the entrance all the way to the backdrop of where your loved one will be resting for viewing purposes. Even the cafeteria is upgraded and bright. Something that was needed for many years. My coworker was waked here, and it was a beautiful service in so many ways. Although a sad occasion, the fact that they could make it so beautiful made it the right place for her family to bring her last days on earth to be seen in. I am highly impressed with what was done here. Although my workers and I came for a somber moment, we are grateful once again and for having so much parking in the yard and across the street.

Do not go here! Staff is absolutely terrible I am 5 months pregnant and they harassed me. Never go…read morehere

This is my family's funeral home. They are outstanding. They take really good care of you. We had a…read morefuneral the other day and non city construction workers wanted to start tearing up the street during our visitation and one of the employees called the alderman and had it postponed. The place is also very clean and the employees help with everything. Thank you

This review is along time coming. I'm sorry it took so long. My mom passed away last year in…read moreFebruary and they handled her cremation. They were such caring people ,explained all the costsand handled everthing with respect and dignity. Just wanted to say thank you again. Barbara A Miller

My Mom, Emily passed away on Jan 30,2023. Although times like this can be so stressful, picking the…read moreproper funeral director and home is essential. My family has dealt with the Wojciechowski's since they were on Webster Street in the old neighborhood. Their support, compassion, a their take charge attitude, leaves little to do but comfort your loved ones. Brad Rushton our Funeral Director and planner left no stone unturned. He had it all covered, up to and including having Jody Wojciechowski, spend the day with us making everything incredibly smooth. Also, their preparation in making my mom look like a Queen lying in State, was remarkable! I want to take this opportunity to personally thank the entire team at Colonial for all their support and love that they extended to my family.

Four months I had to plan a wake and funeral for my father who passed away within a week of…read moreplanning everything. Mark and his staff were all wonderful and made this devastating occasion as simple as possible for us. Mark helped with everything that is needed from beginning to end and my father a the most beautiful wake we were told by so many bn people that attended. The facility was updated and clean with great staff. I highly recommend them.

We just recently used Theis Gorski for my dads funeral service. I have to say we were beyond…read morepleased with Milos and the crew every step of the way. We had some special requests to include some unique memorial cards and they came through. My dad who is a veteran was able to have a veterans honor which they did all the leg work setting that up and having current veterans there to present my mom with a flag. They had a beautiful video tribute with photos for my dad. And the best gift of all was how they prepared my father. He had been in the nursing home for the last two years but when we saw his body at the funeral home, he looked amazing. They had taken 5-7 years off of him and he looked natural, the way we remembered him and wanted to remember him. It was the best gift and blessing we could ask for. Thank you so much to Theis Gorski crew for the amazing job.

Having to plan arrangements for a loved one is probably one of the most difficult things to do . My…read morefamily and I had our first experience, it was emotional to say the least. However, we were blessed to have the staff be as understanding, empathic and helpful during this difficult time. They did a beautiful job with the viewing and my family and I received the closure we needed. Thank you!

After I posted the same review on google maps Mr Pietryka found a way to remove his negative…read morereviews from there and now he shows up as a 5-star business. This is not true. Yelp doesn't allow businesses to remove the reviews so you will find here more accurate reviews. I chose this funeral home to transport casket to Poland. Through the whole complex process there were many mistakes, poor communication and poor execution. Below I provided some of the examples of Pietryka Funeral Home professional negligence: - The death certificate had to be corrected TWICE because Pietryka funeral home submitted wrong information - as basic as the birthdate of a deceased person, marital status and a county for the address. It's really perplexing how a funeral home couldn't handle correctly their basic responsibility. - After reviewing an initial quote I realized that Mr Pietryka charged me for services not performed and I had to request a credit. I received the credit but it is appalling to take advantage of people in such a painful life circumstances. - Mr Pietryka picks up every phone call, but I have never received a phone call back nor I was informed at any point about the progress of formalities. The phone calls with Mr. Pietryka were quick and dismissive. For example, I was told that death certificate will be completed Monday afternoon, but it was completed on Friday and they didn't inform me about it. They started sending it out to other parties with wrong information (including Polish authorities). I found out about it on Tuesday, and the first mistake was corrected on Wednesday causing a delay in processing all of the formalities that needed to be resubmitted. - Pietryka funeral home assured me that the casket can be open in Poland. But later, while I was already in Poland, I found out from their transportation partner that the Polish law doesn't allow that. How come the funeral home doesn't know the law (in business they claim to be for 20+ years) is beyond me. That was the first thing that their transportation partner told me when I was with them on the phone. - Mr Pietryka gave me wrong information about the final delivery date in Poland (he didn't know how the logistics of their transportation partner work). - Pietryka funeral home did not once call me or took responsibility for handling communication with their transportation partner. I had to call them separately for information and clarifications. There were other conflicting information coming from their transportation partner vs what Mr. Pietryka initially told me (too morbid to describe here). - I had to request an invoice twice after they charged me and I got one a week later (invoice was needed for some formalities). Pietryka's professional negligence and failure to perform basic tasks is staggering. I worried about many things that I shouldn't be worried during this difficult time. I paid a lot of money for an "expert" to handle formalities but as it turned out they were failing at basic tasks, lacking basic knowledge, compassion, sensitivity and decency in this most challenging moment of my life. There is no do-overs in the last journey of a loved one. And once they get you they know you can't change it. I wish I had chosen a different funeral home to help me say final goodbye to my mother. I didn't feel that my mom's final journey was handled in a respectful and honorable manner causing even more pain in this already painful life circumstances. I received a few recommendations for Wojchechowski funeral home, unfortunately, it was after I already started business with Pietryka. Maybe it will be helpful for those who are reading this comment and don't know other alternatives.

I am so disgusted and disappointed in the workers who run this funeral home. We had a wake today…read morefor my Uncle who passed away a few days ago. Not only was there NO WORKER in sight most of the time, but we had to ask them numerous times to actually do what they were supposed to do during the wake. But the main thing that made me so mad was the fact that they allowed A RANDOM PERSON TO TOUR OUR WAKE CEREMONY! I understand showing the empty rooms but DO NOT ALLOW SOMEONE TO WALK IN AND TOUR AN ACTIVE WAKE CEREMONY. And yes, I heard the worker tell the woman who was touring, "yeah absolutely take a look inside". HOW DARE YOU!! And when we addressed the issue, the acted as if it wasn't a big deal. They only care about business, they have NO compassion and NO heart. They disrespected my Uncle and I truly suggest going anywhere but here. All they care about is money.

I cannot say enough good things about how kind, helpful, and thorough the Donnellan Family Funeral…read moreServices staff was for the funeral service of my brother. They did almost everything for us and incorporated all the payments for the cemetery and the church into their bill, so we only had to write one check. It was such a relief at a time of grief and many, many decisions to have them say, "We will take care of that for you". I would highly recommend this company.

Kind professionalism. Donnellan's has been used by my family for many years. By far the best…read more people caring for those in a time of need!

Choosing a headstone for a loved one is never an easy experience, especially when they are still…read morepresent and sharing their final requests. Lisa made the entire process much more comforting and manageable. She treated my aunt's wishes with kindness and respect, making sure every detail reflected exactly what she wanted. Lisa was extremely patient and took the time to answer all of our questions without ever making us feel rushed. The website was also very user-friendly and allowed us to easily navigate through the different options to create what we envisioned. Lisa had such attention to detail and was very timely and efficient throughout the ordering process. Being able to preview the design gave us peace of mind in making our finial decision. The final stone turned out beautifully and looked exactly as expected once it was installed. It is a wonderful tribute to my aunt, and I truly appreciate the care and professionalism we received from Lisa at Peter Troost Monument. I would absolutely recommend them!

I can't saay enough about Peter Troost Monument Company. They guided me through this emotional…read morechallenge. I was responsible for planning my dad's end of life services 6 months prior to that fateful day. Lisa at Peter Troost - Palatine designed the monument in a step-by-step process, got my approval before moving forward along the way. After the job was completed she got another approval from me, and then installed the monument at the interment site with the reassurance that when the time comes she would have engravers come to the site and engrave the end date on the monument. I am thoroughly pleased with how professional and considerate Peter Troost was to me. I would recommend Lisa at Peter Troost to anyone who required their service. They would not be disappointed.