The dentist herself was professional, experienced, thorough, and took the time to really get to know me as a new patient. Unfortunately, the medical staff (all female) I encountered the day of my first visit were probably the most immature and unprofessional crew I've ever experienced in a doctors office. Singing, shouting, high-fiving, giggling in the halls, using inappropriate terms of endearment that I hoped were outdated 20 years ago, and one front desk assistant, "Kay", who actually asked me as I was completing my paperwork if I "knew how to relax" (??!!) - and just wanted to chat while I was trying to answer important questions about cancer and previous illnesses on the onboarding paperwork. It's a bit unsettling that a doctor would be aware (by her own admission) of this inappropriate behavior from her staff, and yet not have ensured that patients do not suffer from this unprofessionalism. She is after all the boss, the one paying the salaries, yet seemed to lack the confidence and desire to ensure that her office is run professionally and respectfully. I'm sure some patients do not mind all of the shenanigans going on while they're trying to get through an appointment... But some adults just want to have a calming, peaceful, and respectful appointment when they're having to survive what could be a stressful experience. Concerns were addressed with the doctor, who first asked me if I would please speak to her staff -??! - To which I said, that wasn't my responsibility as a patient. So she would take the feedback to heart, and have serious conversations with all of the technicians who clearly never got the memo that courteous respect is far preferable to infantile behavior- especially when one's health is concerned. Looking at other reviews, there's at least three other former patients who claim they will not be back because the staff is unprofessional, grab the wrong charts, address patients by the wrong name, or kept them waiting for over an hour. This all stems from a Doctor who doesn't feel that it's her right / responsibility to discipline her staff appropriately. Given the number of negative comments on her reviews, hopefully she will begin to take this to Hart and decide that her practice and patients deserve better. Other considerations: this doctor only takes premier delta, otherwise you'll be paying out-of-pocket. The building entrance is hidden behind a used car lot on a side street off of Van Nuys - yet the front desk staff failed to mention this in the THREE phone calls setting up my initial appointment. Would've been good to have mentioned this to new patients- rather than having us to play hide and seek to find our way to the office. This again was "Kay" - who also unfortunately has the nervous habit of changing what she stated three times. I was running a bit late to my appointment, yet when she handed me my paperwork, she said "don't worry, you're early!" I pointed out my appointment was at 2:30, she paused, laughed, and said "oh well, then you're right on time!" to which I said "no I'm 10 minutes late". Her response? "Oh ... well anyway - that's OK!" Yet, this is the person inputting all of our medical history - definitely concerning, not professional. There is no parking validation. You might get lucky and find street parking. Building is somewhat outdated, the vibe of a Florida retirement home, could definitely do with some updating. First exam was very thorough, teeth were definitely well cleaned, and at least the flow of all the different procedures for a first time patient were well organized. Thank you. read more

I had seen my dentist for over 30 years, and changing dentists was not something I wanted to do. As an older person, however, I started to have some pricey dental issues. I needed to get dental insurance and find an in-network dentist. My insurance agent, whom I trust, recommended Dr. Olivia Cajulis, who is his dentist. It's been a refreshing change. Dr. Cajulis is very caring and skilled. When the temporary tooth the horrible oral surgeon, my old dentist, sent me to fell out, she took the time to get it back in, so I wasn't toothless while we were waiting for my crown to come in. This was my front tooth, and for you older people who may get this, I looked like Alfred E. Neuman without it. The lab they used for my crown was also excellent, and the color match for this high-profile tooth was amazing. We are moving on to do some other work, including treatment for a couple of cracked teeth to avoid the expense of a crown. I incurred significant expenses for the implant on the front tooth, which Dr. Cajulis is sensitive to. She has been gracious in the charges to fix up this old man's mouth and help me afford a mouth guard to protect my now very expensive mouth. The office staff has also been very helpful. I'm not a fan of change, but in this case, a change to Dr. Cajulis has been good. read more

Incredibly competent, personable, and honest staff. Comfortable and Clean facilities. They have my trust, and make it easier to go to the dentist. read more

After over a decade, I can no longer recommend this office. They broke my trust. First, they said I had a cavity. They urged me to get it filled ASAP. So I did, with the junior dentist at their office. She drilled into my tooth, saw there was in fact no cavity. Oops. Now I have a new hole in my head. She also nicked my bridge during the operation. Bridges are very expensive. When I got home and noticed the damage I sent her an email and photo asking them to make it right. What I got back was not in any way satisfactory. No offer to make it right. No acceptance that she nicked my bridge. And no I'm sorry from Dr. Cajulis for putting me into unnecessary surgery. I strongly, strongly recommend that if you truly care about your teeth you find a different dentist. read more

We took our toddler to see Dr. Cajulis this week. She was great with her, as was the hygienist! Also, we appreciate that Dr. Cajulis's practice is safer for those of us who need to (or want to) maintain protections against viral infections. As a person who needs to be careful with the health of vulnerable members of her family, I was so glad to find a dentist who has installed high-powered air filters, still runs HEPA filters in her waiting room, requires that people stay masked in the back unless they're getting treated, etc. That definitely lessened my stress levels! Looking forward to seeing her again. read more

After years of being a patient of Dr. Cajulis, many things have changed. There is a constant upselling, for instance, I don't believe in x-rays every single year, they require you to sign a document that you are forgoing x-rays. Their billing is a mess, on my last trip the lady that takes your payment attempted to charge me for a type of cleaning that I did not have, after I requested she check with the hygienist that I had a standard cleaning she admonished my Hygienist for confirming that I simply had a standard cleaning and that I should not be charged for something I did not receive. Unfortunately, what was once an amazing Dental Office has become a factory of separating you from your wallet. read more

Absolutely thrilled to find a Covid-cautious dental office. The level of care has been excellent, both in the quality of the services and professionalism of the staff. Also, no upselling! read more

The best dentist I have ever had. I was upset of many unprofessional dentists that care about their business only not my health!

An all around amazing dentist! From the great hygienists, to the hard working and attentive dental assistants, and kind and caring office staff, I can't say enough good things about this office. Dr. Cajulis is gentle, caring, knowledgeable, and detail oriented. The office is modern, clean and observes the highest of health and safety standards. I highly recomend her for the whole family's dental care. So thankful to have found such an all around wonderful place! read more

3 month update---my top front teeth are now jetted/buck teeth, loose and gums receding due to you casually shaving down a tooth which misaligned my jaw. i am in pain daily and can't close my mouth properly. don't let any dentist shave down your teeth for any reason it is not the correct way. read more

Thank goodness, a dentist that still takes Covid seriously. I appreciate all the precautions they implement, because it is still a massive risk even though society is pretending it's over. Apart from that, I had a good cleaning, with them telling me what was happening every step of the way. Nice staff and will be back! read more

It was really good Dentist couple years ago . But this time I'm disappointed at this place I was waiting at the room more than 30 min to get my daughter regular cleaning and check up and we were not even were able to see the Dr. Cajulis . Also the person answering the phone calls sometimes is inpatient and rude . And I was trying to get appointments for myself and Dr.Cajulis was going to be able until August read more

It was my first time visit. The office staff is very friendly and makes you at ease and my visit was extremely thorough. Dr. Cajulis was a delight and informative. I was nervous and I left so happy that I now have a new dentist!!! My teeth cleaning was great too!!! read more

The knowledge and professionalism from Dr. Cajulis and her staff was unmatched. My case and service needs are complex and I feel totally comfortable how the Doctor is approaching and managing my care. It's extremely important to know your treatment team has your best interest. read more

She is the best dentist. Clean air. Great with children. Her office staff is so helpful. I highly recommend her.

Dr. Cajulis and her staff are wonderfu! My dentist of 30 years retired and I am thrilled to have found this practice!!

Always a pleasure to come to Dr Cajulis' office. She and her staff always take such good care of me.

The staff is friendly and professional, and the office is nice and clean! Dr. Cajulis has a great chairside manner, never rushes through your visit and has a gentle hand! read more

Best dentist I've ever been to. Staff is completely fantastic and go above and beyond to keep you healthy.

Dr. Cajulis deserves so many more stars. I found her researching covid safe dentists and went after 5 years of not seeing a dentist due to covid. Not only is she covid safe, masking is required, but she is one of the best if not the best dentist I've ever seen. She is brilliant, kind, caring, puts you completely at ease, explains each procedure as she goes and best of all her work is impeccable and beautiful. I've had two crowns replaced, a filling replaced on a front tooth that matches my other teeth so well I can't even tell which tooth it is. She also coordinated care with my endodontist and is overseeing my care at a periodontist. Her staff is also incredible. Charmaine is fantastic and Kay is so helpful and kind. Everyone in the office is so caring. Oh, and after the crown replacements, two done in the same visit, Dr. Cajulis called me that evening to make sure I was doing well. I can't recommend Dr. Cajulis highly enough. So glad I found my way to her office. Thank you, Dr. Cajulis and staff! read more

The BEST. I got Covid from my last dentist and I am so grateful Dr. Cajulis is still taking serious precautions. She and the staff are kind and understanding. Highly recommended. read more

Docter is very good. I have always had a great experience. The staff are really good and experienced

Always have a great & smooth experience here. The clinic is so calm, clean and the staff/hygienists are super friendly and courteous they make you feel right at home. I feel so relaxed and comfortable each time I visit. Dr. Cajulis herself is very professional and soft spoken that you just want to keep on coming back. Highly recommend this clinic to everyone!!! read more

I cannot stress enough how much you shouldn't come to this office. This past visit they took extra x-rays without informing me they weren't covered by my insurance. I explicitly tell them each time I can't pay anything my insurance doesn't cover (outside of copay). Now I'm fighting them over a bill I shouldn't owe. The previous visit they assigned me under a hygenist that was "out of network", despite taking my insurance information and knowing what insurance I had, again, with me explaining I can't pay anything my insurance doesn't cover (outside of copay). When I talked to the reception/billing department multiple times, I was told curtly "so you just don't want what the doctor wants for you, even if you need it?" To which I said, again, "not if my insurance doesn't cover it", to which they replied "well I don't get that but fine". What do you mean you don't get it? This office is overcharging you on your bills, and doing their best to cheat you. Please steer clear. read more

I have been very happy with Dr. Cajulis, she is truly a professional and honest dentist. the quality of her work is amazing. definitely one I can recommend to anyone who is looking for a top quality dentist. read more

Dr. Cajulis and her staff are excellent. Her dental office should be a model of professionalism, talent, empathy and follow through for any Dental Practice. You are always greeted politely and acknowledge you when you come in for appointments. Dr. Cajulis knows what to do when she looks into your mouth or at your xrays. Her goal is to help you maintain good oral health and keep every tooth in your head that you can. She is my favorite of all time and I recommend her office highly. They even call you the day after procedures to see how you are!!! read more

Thank you so much for taking safety precautions still. I've referred family members and friends and will keep doing so. For high risk people, it's still important! The staff and dentist are also super nice read more

The best dentist experience I've ever had in my 60 years of living. So kind, professional, informative, knowledgeable and caring. I'm so glad I found her and her staff. read more

Dr. Cajulis and her staff are truly amazing, friendly and personable. I would highly recommend if you are looking for a Denist, this is the place to go. Sima the hygienist is extremely kind and will put your mind at ease. They are the best! read more

I've been coming to this dental office for a number of years. I was very impressed today with my service particularly in light of covid-19. They have instituted a number of measures including having patients wait in cars, hair bonnets, foot booties, and gloves. The dentist and the hygienist are wearing powered air purifying respirators. They also installed filtering and ultraviolet light sterilizing systems in each room. The even have you put your handbag for backpack in a paper bag for you to carry throughout the process rather than putting it down on the floor anywhere. Two big thumbs up for how they've handled in sales during this crisis! read more

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I have double insurance. One of my insurances delayed paying a balance because they did not receive the bill. I went ahead and paid the outstanding balance to the doctor directly and straightened out the problem with the insurance company, who proceeded to pay the fee. However, I never received reimbursement from the doctors office, despite contacting them numerous times and asking for a refund. Office and billing staff told me that their accountant does their books on a quarterly and I would receive a refund in due time. However, months went by, and I was never reimbursed. When I called the dental office, staff was condescending and insensitive. Staff informed me that if it was such an emergency, they would pay me out of petty cash. I asked them to mail me a check, which they never did. They also promised to check with the accountant and get back to me, which they never did. Very disappointing! read more

Haven't been to dentist in years unfortunately, made the decisions to come to Dr. Olivia Cajulis and it was such a right choice. Making the first phone call very easy and informative. Going into my appointment a different day was very smooth as well. The girls at the front desk were so nice, and everyone else in the office was naturally so nice and easy going as well. Everyone said Hi and introduced themselves even if I was their patient. I am now a returning patient and can't wait to get my dental work done here. :) I highly recommend for your dental needs read more

Best experience.Love them all! A clean and covid free environment that makes you feel safe and always in good hands. If you haven't been in to this office you are missing out on a great experience. Again thank you for all to the Sherman oaks dentist office of Dr. Cajulis read more

Olivia S Cajulis, DDS - Best view with a great team !!! - General Dentistry Near Me - Sherman Oaks, California

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Dr. Cajulis and her office are wonderful! My daughter went to her initial and it was such a positive experience. Dr. Cajulis was so kind and knowledgeable and has the absolute best bedside manner. She took her time explaining everything and my daughter had been told by her previous dentist that she had a cavity which was not the case. The Covid precautions were exceptional and we are so happy she is our new dentist. read more

I have been going to Dr. Cajulis for as well as long as she took over the practice of my previous dentist which I had since I was five years old. Dr. Cajulis did an extensive restoration on my teeth since I suffered from some issues when I was younger. Her knowledge... her wonderful compassionate technique made all the work that I had done so much easier to go through. If you're looking for a dentist that cares about your dental hygiene, your teeth and your experience of going to a dentist she is the doctor to see. Without any doubt. read more

Finally found a great dentist in Los Angeles! I've had a few bad experiences but now I feel like I hit the dentist lottery! The office staff is so friendly, the hygienists are great and Dr.Cajulis is awesome! read more

I love Dr. Cajulis! She is very knowledgeable, professional, caring, gentle and detail oriented. She is doing a wonderful job with the veneers I'm getting. I just got my temporary upper ones and can't wait to get the permanent ones to see the end result! I highly recommend her, she does an amazing job! Her staff is also wonderful! read more

great office amazing experienced dentist who is so willing to work with you . kind loving and generous . can't say enough about this office . thank you Dr. Cajulis read more

I was pleasantly surprised to see how thoroughly they are taking Covid precautions. Patients and guardians need to put shoe covers, mask, amd a haircap (provided except masks). Drs. and hygienist were wearing a face shield that is completely sealed from outside air. I am taking my 3 kids for their regular cleaning one by one and feel very comfortable. read more

Excellent office with excellent staff! We have gone to Dr. Cajulis for over 25yrs. She is an excellent dentist with an efficient office staff. read more