Horrible establishment. Horrible owners.
We went here as a family every now and again times out of convenience. I'll say the steaks are tasty. But everything else is blah. Rice is bland. Mashed potatoes bland. Soup ehh. Clams weird.
But that isn't even the issue. On our last and final visit, we decided to eat here last minute as we were hungry and kids wanted steak. I decided to order a soup and salad for the first time, trying to keep it light. The soup was weird but I ate it, as I waited for my salad. It took 2 hours for them to bring out our main dishes. We asked multiple times how long and response was kitchen was busy and behind. When they FINALLY, after 2 HOURS, bring out our meals, the kids are now in starvation mode. The owner came to bring my salad which I already asked to be canceled.
As he brings the salad he starts yelling at me that I HAD TO EAT THE SALAD!!!!! I explained I already canceled it as I was turned off by the experience and filled up on bread. Explaining I was upset they had the kids waiting so long, normally they serve them first as we adults wait for our meals. He's screaming at me that I took so long to eat my soup and that is why they didn't bring our food and demanded I eat the salad. Hollering at me in front of my family and a room full of customers. I began crying out of frustration and anger, the audacity for him to even blame me and YELL AT ME LIKE A CHILD BEING FORCED TO EAT THEIR DINNER. Embarrassing, disrespectful and unprofessional doesn't even come close to explain in words how this small man had the nerve to treat us this way after eating here for 5 years.
I left the establishment sobbing and vowed i would never return. And we haven't.
Not to mention how uncomfortable he made me daughter feel each visit touching her hair, shoulder etc and every year since a toddler she was asking him to get away from her and stop. He never did.
He's a creep and a loser in my opinion. Lacking in customer service skills and flavor in their food. Idk how they made it this long. I assume it's bc of how carteret runs as a small town gang. Treating outsiders as less than human.
If you want a delicious meal this is not the place. Again, the only thing that was ever good is their steak. Every side dish, and other main dishes taste like paper.
I hope carteret can open better establishments that provide good food and excellent customer service. Shame on this man for how he treated me in such a manor. I hope they close down soon and are replaced with a REAL Portuguese flavorful establishment, or anything really.
We know they stay afloat due to their bar, not the food.
I urge everyone to proceed with caution and look for other options.
Hope you read this and are filled with embarrassment and regret. I've never shut up to anyone to never go here and I won't stop.
Oh! And DIRTY. DIRTY DIRTY DIRTY. Dust fills every corner of this place. It needs to be shut down. read more