I will start off by saying DO NOT USE THIS COMPANY for wraparound services. If you must I hight recommend that you request Hayley and Latrice's team or go with Victor in Perris. If not and you love yourself and your life now I guarantee after you work with Olivecres you will be depressed and hate everything about life and the work you do.
Olive Crest wraparound is one service that I think might possibly be a scam if it were not for the fact that I actually did work with one team that was effective at the jobs but the company REFUSED to let me work with that team again when I requested them which was frustrating.
I have only ever worked with one team that I found to be effective and that was led by Carolina who unfortunately left the company, the BHS was also amazing and she too left the company and Hayley who replaced her was also incredible. Hayley shared profound insights that were new to me and she did amazing in teaching me different ways to respond and look at the children when dealing with negative behaviors.
Ms. Latrice was an incredible parent partner who as a parent understood what it is like to care for children and the difficult day-to-day issues that came up. She was honest and forthcoming with me, pointed out flaws in my thinking and I fully felt supported.
This was the dream team, I found the kid's behaviors decreasing and they did a job holding them accountable and knowing they had large control of their lives.
The two last teams I work with were a NIGHTMARE and interestingly in the same cluster and thus shared one supervisor which speaks volumes about the people she is hiring and how she trains them. Only the parent partners really had cultural awareness/sensitivity but that was the least of my concerns.
After this team, I worked with two other teams and the experience was awful. Ms. Debbie from the team who was my parent partner was an angel the only light of the whole experience in the way that she validated my feelings and recognized when I was struggling, she cared and was a great support. The rest of the team gossiped about me, did not care beyond showing up and doing the hour they were supposed to do, JUDGED and JUDGED despite the fact that they did not have children of their own and therefore had ZERO understanding of the position that I was in. It literally felt like I was being forced to welcome people who were against me into my own home. Other than Ms. Debbie's support I honestly didn't understand the need for this team because they honestly did not help in any way or form. If their responsibility is to be mentors or friends for the kids then just name them mentors or peers. Don't give them titles like BHS, or coordinators. Brooke the clinician of this team was actually another positive one on the team, I enjoyed talking to her about what could possibly be stemming from the negative behaviors beyond the obvious trauma and strategized how to navigate around that. She really was educative in the way she communicated I gained a lot of knowledge from her and her positive attitude.
The last team I worked with again other than the Parent Partners this team was even worse than the previous one. They CONTRIBUTED to the child's negative behaviors and took out my time during meetings while accomplishing NOTHING. I grew up under a dictatorship, I watched people get killed on the streets, and I have been stuck in a burning house with fire around me at the age of 7 years old. I KNOW trauma. This team used trauma to dismiss the child's negative behaviors, they told her that it was not okay to behave in certain ways, but they did not hold her accountable or tell her that it was okay. When I said no make up the BHS would go to the store and buy the 11-year-old makeup. They undermined me and two of the child's previous caregivers confirmed that this was also their experience with the team.
Each time I spoke to anyone besides the parent partner it felt like maybe I was speaking a different language. Like I felt I shared my concern and rather than being heard and receiving solution-based or solution-oriented answers; the responses would instead them telling me that it was a result of trauma which I already knew. Okay, great, so what exactly am I supposed to do with that? Why are you here?
One thing I can say for the coordinator of the second team is at least she would ask me questions like
"How can we support you?" "What can we do?" those questions meant the world.
This (third) team has been following this child for 4 YEARS and the behaviors only increased. I am mind blown that these people are actually getting paid to do this. I WILL NEVER WORK with this company again. The last two teams outside of the parent partners contributed to significant stress and mental health decline. My hair literally started falling and I gained 30 pounds, had stubborn tonsillitis, and developed high blood pressure and chest pains. Like I said if you love your life avoid their wraparound services AT ALL COST. read more