Community Access Center - Pablo and his Associate had excellent commincation with me! They…read moreexplained what they were going to do! The ramp and hand rails very strong! Highly recommend! Service was awesome! Thank you Gentlemen for giving my life back!!! Katherine Aguirre

Community Access Center Leonard Ortega, Creative Resource…read moreManager*, Maria Rojas, Program Director, Mario Janesin, Program Manager Plus the amazing team! 6848 Magnolia Ave, Suite 150 Riverside, CA 92506 Phone: (951) 274-0358 Ext. #104 Fax: (951) 274-0833 The Hidalgo family, truly wants to say Thank you for the medical supplies July 25, 2022. While we are new finding assistance, we made the right call finding the Community Access Center in Riverside with your team Leonard Ortega, Maria Rojas, Faustino, Mario Janesin. They provided a lot of useful tools that can be applied today as we need lots of resources at this time. We will be back and appreciate all the support to keep my dad alive! We had a terrible experience at the hemet hospital and now to have my dad fully disabled, is a shock and with everyone telling us it can take up to two weeks for assistance. The Community Access Center saved the DAY!! While we will still need in the future diapers, bed linens and cognitive items for care.. Hoyer Lifts, mobility bed / chair and as my dad can't care for himself at this time. Plus any suggestions, would be greatly appreciated. Thank you so very much! This team has continued to give in the time of need. While my dad's is back at Loma Linda with Excellent care from the best Hospital! Thank you and very grateful! Highly recommended!! Gary Hidalgo Cell: 909 239 7080 Email: hidalgogary@gmail.com

Julianne Pedroza, who is the Founder and CEO of this Non Profit Company, is by far the most…read moregiving, heartfelt loving person ever. She has poured her life, blood sweat and tears onto helping others. She is known to ignore her own needs in order to help others with whatever they're needing. From food, clothing, shoes, blankets, assistance in obtaining a job, a place to live, toys, appliances and so much more. She puts in hours of work giving of herself without blinking and eye. Her heart is filled with helping others in her community and it fills her with joy doing so. She's amazingly contributing selflessy and I want to personally commend her efforts for doing all this for others.

I saw A list of families in need to adopt for Christmas.... Most are single moms struggling to make…read moreends meet... but want to give their kids something for Christmas So we adopted a little girl.... This is the location for drop off.... While I was there I saw a number of bins allocated for this cause.....But the bins are not full yet and we only a few days to go until Christmas....many children & family's are hoping for a helping hand.... Julie Anna told me the program started in her home....She also said some of the people they help are victims of crime.... many different kinds of help are needed.... The building is overwhelming inside....Not sure where one area starts and the next ends... but Julie Anna knows.... She is very friendly and willing to explain what they do there..... it looks like she could use some help.....she was all alone there when I stopped by on Saturday .... My first impression is .... Needs are being met in the community...... they're Trying to keep people fed, clothed, sober and SAFE.. I don't live in this area but I can see the need here....and will make an effort to drive here to give her my future donations.....

Great quality food, total sweethparts. You do have to make an appointment and everything…read more But play all around total sweet. Great customer service very friendly, very polite people. Definitely going back after making an appointment.

We loved receiving our first box of donated goods. It helped us for quite some time. The only thing…read moreis when I tried to book again, she asked my location and told me to try somewhere else. I get it, she told me donations were dwindling for them as she had mentioned before. But being denied for something that could help was ... I do recommend them to donate to. I'm sure the recipients would be grateful.

I will start off by saying DO NOT USE THIS COMPANY for wraparound services. If you must I hight…read morerecommend that you request Hayley and Latrice's team or go with Victor in Perris. If not and you love yourself and your life now I guarantee after you work with Olivecres you will be depressed and hate everything about life and the work you do. Olive Crest wraparound is one service that I think might possibly be a scam if it were not for the fact that I actually did work with one team that was effective at the jobs but the company REFUSED to let me work with that team again when I requested them which was frustrating. I have only ever worked with one team that I found to be effective and that was led by Carolina who unfortunately left the company, the BHS was also amazing and she too left the company and Hayley who replaced her was also incredible. Hayley shared profound insights that were new to me and she did amazing in teaching me different ways to respond and look at the children when dealing with negative behaviors. Ms. Latrice was an incredible parent partner who as a parent understood what it is like to care for children and the difficult day-to-day issues that came up. She was honest and forthcoming with me, pointed out flaws in my thinking and I fully felt supported. This was the dream team, I found the kid's behaviors decreasing and they did a job holding them accountable and knowing they had large control of their lives. The two last teams I work with were a NIGHTMARE and interestingly in the same cluster and thus shared one supervisor which speaks volumes about the people she is hiring and how she trains them. Only the parent partners really had cultural awareness/sensitivity but that was the least of my concerns. After this team, I worked with two other teams and the experience was awful. Ms. Debbie from the team who was my parent partner was an angel the only light of the whole experience in the way that she validated my feelings and recognized when I was struggling, she cared and was a great support. The rest of the team gossiped about me, did not care beyond showing up and doing the hour they were supposed to do, JUDGED and JUDGED despite the fact that they did not have children of their own and therefore had ZERO understanding of the position that I was in. It literally felt like I was being forced to welcome people who were against me into my own home. Other than Ms. Debbie's support I honestly didn't understand the need for this team because they honestly did not help in any way or form. If their responsibility is to be mentors or friends for the kids then just name them mentors or peers. Don't give them titles like BHS, or coordinators. Brooke the clinician of this team was actually another positive one on the team, I enjoyed talking to her about what could possibly be stemming from the negative behaviors beyond the obvious trauma and strategized how to navigate around that. She really was educative in the way she communicated I gained a lot of knowledge from her and her positive attitude. The last team I worked with again other than the Parent Partners this team was even worse than the previous one. They CONTRIBUTED to the child's negative behaviors and took out my time during meetings while accomplishing NOTHING. I grew up under a dictatorship, I watched people get killed on the streets, and I have been stuck in a burning house with fire around me at the age of 7 years old. I KNOW trauma. This team used trauma to dismiss the child's negative behaviors, they told her that it was not okay to behave in certain ways, but they did not hold her accountable or tell her that it was okay. When I said no make up the BHS would go to the store and buy the 11-year-old makeup. They undermined me and two of the child's previous caregivers confirmed that this was also their experience with the team. Each time I spoke to anyone besides the parent partner it felt like maybe I was speaking a different language. Like I felt I shared my concern and rather than being heard and receiving solution-based or solution-oriented answers; the responses would instead them telling me that it was a result of trauma which I already knew. Okay, great, so what exactly am I supposed to do with that? Why are you here? One thing I can say for the coordinator of the second team is at least she would ask me questions like "How can we support you?" "What can we do?" those questions meant the world. This (third) team has been following this child for 4 YEARS and the behaviors only increased. I am mind blown that these people are actually getting paid to do this. I WILL NEVER WORK with this company again. The last two teams outside of the parent partners contributed to significant stress and mental health decline. My hair literally started falling and I gained 30 pounds, had stubborn tonsillitis, and developed high blood pressure and chest pains. Like I said if you love your life avoid their wraparound services AT ALL COST.

We have been foster parents in the high desert "Victorville" for almost four years. It has been a…read morerewarding experience for my whole family. I believe we have been successful all these years due to the support and training of our FFA Olive Crest. Their whole staff is professional and kind. Olive Crest has helped from transporting, to just hearing you out when you've had a hard day. We are working together for the same goal. To keep our kids safe and for them to have a brighter future.

I stayed at this transitional shelter in 2017-2018. While the rules are what you expect of any…read moreshelter one thing that stayed with me is the founder's ethics. When there was a problem with a staff member falsely accusing me of drug use (I had been in the hospital the night before and I had proof), Je'net Kreitner made the situation right instead of standing up for staff member's accusation. That has stayed with me especially since I've been in two shelters with unethical staff members who treat their program guests badly. While Grandma's House of Hope can be a little strict with their program, I always felt safe while I stayed there and NEVER felt bullied by staff or the one in charge of the temporary shelter. I would rather pay a program fee than stay at an abusive temporary shelter for free. Assuming the program is similar now to how it was when I stayed there in 2017-2018 you'll be in good hands. You do get assigned chores but you'll never fear for your safety here and they keep their word. If they allowed me to go back I would in a heartbeat as I am in a temporary bind again (after my dad sold the house)! However, I'm a Buena Park resident and things changed due to COVID I'm assuming so I had to stay in a Buena Park shelter instead. Thank you Grandma's House of Hope!

I honestly would have given this place a five star, but I've been here for almost a year now and…read morethe ladies who recently just got hired for the women's program are so horribly fake & VERY uncompassionate. I was ONE month away from getting my housing and they did everything possible to take me out of Community Leader position, and kick me out of the house saying I had a 'behavior problem' when I would stick up for myself. Not to mention I've had mail stolen from them & they packed all my belongings in my room without my consent & they lost my W2 FORM. Completely unprofessional & the women who work here in the house of SERENITY are very immature.

**CLOSED MONDAYS AND 12-1 FOR LUNCH** *NO EMERGENCY OR…read moreIMMEDIATE SHELTER* This location serves Upland, Ontario, Pomona, Claremont, and Rancho Cucamonga residents only. (Must show ID) *Care bags for unhoused people who are staying around the are available.* Shelter for men, women, and children. Pre-screening and application process is over the phone only **no waiting list** Food Assistance: * once a month * non perishable foods *clothing, socks *diapers, wipes, and adult briefs ,and sanitary napkins **DONATIONS ALWAYS WELCOME** Drop off Tuesday through Friday 9am-5pm (closed 12pm-1pm for lunch) Clothing: Accepted on an As-Needed basis please email a description of your items: yelitza@foothillfamilyshelter.org Food: please only non perishable items only. No expired items or non dated pop top cans greatly appreciated *mixed vegetables and corn *boxed potatoes Baby: baby wipes Formula 6+ mos diapers 4,5 and 6 **Volunteer opportunities** email: raquel@foothillfamilyshelter.org for zoom orientation link (I love volunteering here. Mask and constant wiping down required) Come if you need help or want to help! A little help and kindness goes a long way! Stay safe, and help one another as much as you can

For the first time in my life I have been fighting homelessness for about a year and a half now,…read moreI've tried so many agencies who claim to help in a crisis. Non have been able to provide any services, it's always some reason I don't qualify. What has the world come to where you need so much more than being homeless to qualify for services. I have exhausted so much money paying for hotels. The last hotel my family and I resided in the staff put us in a hotel room with a broken window because of their negligence my autistic son fell 4 story's and because so we are now fighting a CFS case for the past few months. My husband and I came to this organization looking to be able to save up for just a month while I continue school. Their reasoning for not helping us was because I had no connection with surrounding areas hello I'm homeless I have no connection with any area ‍ weird. They also said I couldn't go to school I have to be working which is also weird considering my husband already works, by going to school I'm working towards something more permanent for my family. Neither one of us does any type of drugs or drink, we are just a family who have been experiencing hard times that won't give up. We only needed 30 days to save up some money before our court date, finding a house is the last thing we need to complete before we can get the kids back and we were hoping to stay here for a month so we can save enough to cover move in cost when we find our next home.

I often volunteer at VidaLife Ministries Food Bank, and I can truly say they are amazing people!!!…read more It's a drive-thru distribution, which makes it very convenient, and the amount of food families receive is incredibly generous. They are open on Saturdays from 8-10 AM, but I definitely recommend arriving early since people start lining up well in advance. Such a blessing to the community

Vida Life has been a great food source to the community! It has helped me and many families consume…read moremuch more healthier foods and has maintained us from buying so much at a usual grocery market. I can always rely on them!

Every year I love to volunteer at Feeding America Riverside. Most of their volunteer events are on…read morethe weekdays. My work offers each associate 8 hours of volunteer time each year. I take advantage of the wonderful opportunity to volunteer every year. Earlier this year in 2025, Feeding America created a new way to support our communities. They have opened up a Fresh Start Pantry nearby their warehouse. This location serves clients who qualify to receive a selection of dry and frozen foods plus produce. Volunteers are needed to assist the clients in selecting nutritious food and ensuring a smooth shopping experience. Each shift has a max capacity of 2 volunteers. I recently signed up online to be a volunteer. It was easy to find this place. It is located in a business park. Upon arrival, the staff at the lobby to pantry to stock room were super friendly and nice. The pantry was bright and clean. It is small, but comfortable for 1 to 2 clients to shop at a time. I learned about the process. I got to organize and restock shelves to keep their pantry running efficiently. So much fun to volunteer in support of a great cause! Thank you Jackie (intern), Nelly (staff), Christina (staff), Erika (staff), and Jonathan (volunteer) for the warm welcome and showing me the ropes. I appreciate the volunteer opportunity. I look forward to volunteering more at the Fresh Start Pantry in the future. Thanks again!