I can't say enough great things about working with Jason Gosser and his team. I'm a Managing Real…read moreEstate Broker with 15 years of local experience. I'm happy to report completing many successful transactions together; he is a consummate pro who guides my clients with caring and helpful knowledge. You couldn't do better!

Guild Mortgage and the Office of Jason Gosser reached out to me to let me know that interest rates…read morehad dropped. Without having to go through the whole rigamarole, they had dropped my rate by almost 2points, helping me save approx $75k in interest payments. Jason and his team, were there for me day/night/weekends to answer any questions that we had. They are highly professional and personable. I suggest them for any of your home loan financings and refinancing needs.

We recently purchased our first home with The Awesome Nossum Real Estate Group and with that, we…read morewere introduced to Dan Keller and his team. Throughout the whole process, Dan and the entire team were absolutely outstanding to work with! They had us pre-underwritten within just a few short days and once we put in our first (and only!) offer, his entire team was looped in on where we were in the process and what they needed next from us. We were given weekly email updates, had Tuesday phone calls to ensure we had a platform to ask any/all questions and then provided immediate responses/follow up to our emails. On top of outstanding communication, knowledge and follow through, they are also just kind, genuine people! They were so good to us and truly helped us to celebrate that moment that our loan was finalized on the day we were closing on our house. We knew immediately after meeting with Dan that he would be our mortgage broker and I'd recommend his team to any and all looking to finance a mortgage.

This team of professionals completely ROCKS! We were moving from out of state, and we wanted to buy…read morea home. We had a tricky situation due to the fact that my husband had not started his new job yet, and I was unable to qualify due to a crazy foreclosure situation. Dan, the other Dan, Jason, and everyone else completely had our back! If you are looking to buy a home, go to Dan first! Don't even look at a house until you talk to him and see what you can afford. We had a pre-approval letter in hand when we shopped for homes, and when we found the right one, we were able to make an offer, have it accepted and get everything done in LESS than 30 days! And, all this work was mostly done electronically from out of state! The icing on the cake? The night we moved in to our new place, Dan had pizza delivered to our door!!! Have you ever heard of ANY bank doing that? TOP NOTCH service all the way! Thanks to all at Dan's office that have made our home ownership dreams possible!

We just completed our home refinance with Mike and I couldn't be more pleased! Between our…read moreresidences and rental homes we have financed and refinanced many times. Besides that, I spent 8 years of my life as a full time realtor dealing with mortgage brokers everyday. Insomuch to say, I'm quite familiar with the process. Thinking back on years of transactions, I honestly cannot recall any mortgage professional going to the lengths that Mike did to make this process easy and comfortable for us. I never even had to leave my house! Mike came and picked up all the paperwork from us and discussed our options right at our dining table. During the refinance I was able to go on two vacations without fret as esigning made it possible for us to each give necessary signatures along the way right on our smartphones! It also was reassuring that Mike was so readily available by text or phone and his assistant was quick to email as needed. I was delighted that we got to do our final signing appointment also right at our dining room table. I felt that the rates and fees were reasonable if not better than average and appreciated that Mike leveled with me on different concerns that I had and that in the end all promises were met, all costs were just as expected and there were no surprises. Prior to application I had fretted because I knew that we weren't "typical" customers and that we would require more documention and "proof" than others due to the nature of our income. Mike assured me it would be fine and it was! Thanks to this experience, I have a lot more confidence for the next time we have to finance a property! The only thing I forgot to mention was how personable Mike is. That is a definite asset. It was so much more pleasant feeling like I was talking with a friend not some dry financial guy with his necktie on too tight (before contacting Mike I talked to a few of those!).

This my third time financing through American Pacific Mortgage. I've used Mike on my…read more very first mortgage, also refinance,and now another mortgage. What I like about Mike and company is that they always set me up for success. I have confidence from the beginning of financing, if I just follow his guidance, the end result will be a win. Mike always finds me the best rates and never pressures me into anything. Actually, he's like a voice of reason for me. He really knows his stuff. I will continue to use Mike Bon for Life. Thanks Mike!

My mom is an account holder here and needed me to deposit a check. I raced there to arrive at 5:26…read morehoping they really close at 5:30. I was out by 8:26. Since I wasn't an account holder I had to provide ID but it took only two minutes to complete the process! Impressed with their service!

Unlike the 1 star experience above, I have always had a easy time with any transactions here. No…read morecrowd, minimal talk unless I engaged, pulled money out of a CD, made a credit card payment in person to them (never did that in person before). Each NFCU has its own personality, and this one is for people like me.

Glenn and his team have once again provided stellar service! I've worked with Glenn over the last…read moreseveral years; his communitcation skill has been the key to successful transactions, Our clients agree wholeheartedly.

Two years ago when we purchased our home, Shane Kidwell and the company he worked for were highly…read morerecommended by our Realtor as having a solid, great reputation in the area. Getting approval for our loan and the company's preparation of closing documents took an enormous amount of time! Finally we signed on the last day of our Real Estate Purchase Contract Agreement, but it turned out documents had been prepared with the wrong closing date, making all documents invalid. Thanks to our Realtor going to bat for us, the documents were redrawn and we did close but with only minutes to spare! Overall, we found the loan process frustrating but figured ours was probably an exception and not the rule. When our daughter and her husband wanted to refinance their home recently, we recommended they work with a local lender. Because of his reputation, we recommended they talk with Shane. A few frustrations were encountered by them as well. FIMC didn't lock her in on the first day, even though they had said YES to the loan, so by the time they did the lock a few days later, the rate had increased. The "loan file" changed hands multiple times and as a result she was asked to submit the same documentation multiple times because of it. (We also had that same type of experience with our loan!) Days would go by without her questions via email being answered or getting a response to messages left by phone. Within a month after contacting First Security Bank loan department and a hassle-free experience, their loan was approved and they got the type of financing they desired. I commend Shane for contacting me regarding my review and wanting to set things right. Maybe our experiences were just difficult cases beyond their control. I guess time will tell.

Glenn and his team are perfect to have on your team when you are trying to get a loan. They…read moreprovided advice and kept the communication flowing throughout the whole process. This is our 9th house, but there were still new things to learn and Dwell Mortgage was there the whole time supporting us. I recommend Glenn and his time if you are in the market.

As an all-cash buyer, I wasn't anticipating very many challenges with our transaction…read more Traditionally, the buyer doesn't select the title company that is used in the deal, and for our deal, the seller picked Rainier. It was a horrible experience, and no one on the team seemed to know what they were doing. Updates via email were non-informative; just the same contact information, agent photos and legal disclaimers. Then the icing on the cake was getting their demand for sensitive identity information and ID photocopies only hours before close. They had me over a barrel and I could either submit the information over unsecured email or risk being in breach of contract. I understand statutory requirements, but nothing explains why this required info was demanded at the 11th hour, or why it wasn't provided with the rest of the documents. My close was at risk, I couldn't sleep, and the sad thing is that it all could have been avoided if Rainier just did their job. Feel free to use these guys if you like drama and surprises. For me, I will write into my future deals not to use Rainier to handle title.

Rainier Title put together a team to work on my house closing. They were responsive, reliable,…read moreknowledgeable, professional, and super friendly. Great company staffed with great people. Very happy with them.

I've heard a lot of great things about Anchorage but I hadn't been there. Needless to say I had…read moreLOTS of questions. Terry was really knowledgeable, patient, and efficient. I purchased the home sight on seen on without you so much as seeing snow until escrow closed. (Did I mention Terry and his team are efficient? ). I've never heard of it going so smooth/fast! I can't recommend Terry and his team highly enough.

Terry was instrumental in me being able to purchase my dream house. He jumped right in and lined…read moreeverything up. He partnered with my realtor to ensure a smooth transition and was able to get me qualified at a great rate. I recommend him and will use him again.

This review is just for the Everett Branch. Drive-thru…read moretellers are biased and racist. After handing over DL and giving the security code, I am still asked additional security questions. Once, I was asked five additional questions. The one that was way over the top was, "If I worked". No lie! I am only asked these additional questions if I am withdrawing over $500. The camera was broken on the screen, and the teller wanted me to do the chicken dance with my neck because she couldn't see my face. Another time, a teller said, "Will you please look at me?" I asked a teller, why am I always being scrutinized, "its for your protection." The Everett location has some of the most biased and racist drive-thru tellers, and after filing complaints to corporate, corporate isn't much better. If your skin is brown, good luck.

In short By far their biggest location, with the most…read moreservices available AFAIK. I've been a very happy customer for 20 years. In long They're not right next door to Boeing, but they're very much in the heart of Boeing country, so they put a big bank on a busy corner right here. A dozen tellers, a couple dozen desks behind there, huge lobby, parking lot big enough for a big supermarket. Multiple drive-through lanes around back. I switched over from full-retail banking about 20 years ago. I've had savings, checking, and 4 car loans through BECU now. I've always had a great experience from beginning to end with everything I've used. Car loans They have lower fees, typically much lower, and always get the best available rate. The online experience is very straightforward--even 15 years after paying off the first one, I can still the records when I log in. You can make payments as early and often as you want, and they just automatically deduct what's due from your checking each month. Unless you're wealthy enough to pay cash, it won't get much easier. Checking/savings/Zelle You can orchestrate pretty much any transaction on these accounts from the web or from the mobile app. The website has gotten really strong over the years--easy to set up a debit card, easy to do anything. I noticed a bug in one transaction type about 12 years ago, emailed them, and it was fixed within a day. (They didn't let you pay your line of credit to zero online, but only for a couple days). Onsite services I've always enjoyed each meeting for car loans, and teller service has always been pleasant and efficient. They really do seem to hire people who are pleasant, and I've never stumped them with any question. They're trained well, too. They even have a coin conversion machine in the outer lobby, which you can use even outside of business hours. You can get multiple types of gift certificate or other stipends out of it. I've needed that only once in 20 years, but it was such a convenience when I did. I really appreciate the pleasant people, low costs/fees, and high functionality with BECU.

I highly recommend Tim Chiangpradit. I recently used Tim as my Mortgage Broker to buy my new…read morehome. Tim got me a great rate after working with me for several weeks and providing me with all different rates and options. He took the time to answer all my questions and to ultimately make me feel comfortable with my offer and monthly payments. Tim is so easy to work with and accessible and available at all times during the process. I would highly recommend Tim Chiangpradit and use him again in the future!!!! - Kathy

I worked with Tim Chiangpradit on a VA loan. These VA loans have a lot of idiosyncrasys that go…read morewith them. Tim was very knowledgeable and got this loan for me on a tight deadline. I would highly recommend Tim if you want a professional that gets things done. I will use him again if needed.