The is always one of my favorite annual visits. Everyone in the office is friendly and appointments are easy to make. Clarisa worked with me this year and helped me find frames that I love and she made sure they fit great! read more

Did not care for this place. Told me insurance covered the visit and then said sorry they don't cover this and that. I even asked before hand and they pulled bait and switch. They also try and up sell children for special things without consulting parents. read more

I love Old town Optometry! It is always an amazing experience from start to finish. I know I'm being taken care of when I go there and they always go out of their way to help. They have the best selection of up to date glasses (and sunglasses) anywhere. Of special note- If you get to work with Jules, you are in for a treat! Jules is amazing at helping pick out the perfect glasses for anyone's face. She is honest and so very good at her job. Highly, highly recommend Old Town to everyone! Satisfied and loyal customer for life. read more

First time client treated with the utmost professionalism. From the moment I walked in I was met with a cheerful attitude by Zenada who showed a tremendous amount of patience in navigating my insurance company policy. The office mgr. Zee was also very helpful. I highly recommend Alexander Elson O.D. He was very thorough and spent a lot of time with me. Last but not least they have a wide selection of stylish glasses from which to choose. You're in good hands in this office. read more

Dr. Elson was kind enough to open his doors for us on a Saturday morning to check my wife's right eye for possible retinal damage. He examined her eye and referred us to a specialist that was able to accommodate us the following Monday. They found that my wife had a few holes and some thinning of her retina and performed surgery same day. We are so grateful for Dr. Elson's swift response as well as his above and beyond service. We won't go to any other optometrist in the future. Dr. Elson is HIM! read more

Dr. E, is an exceptional optometrist who provides top-notch eye care services with a personalized touch. His staff is both welcoming and professional. They have state-of-the-art equipment that pinpointed the health of my eyes which was what I wanted. Dr. E took time to thoroughly assess and explain the health of my eyes and vision needs. If you are seeking a caring and knowledgeable Optometrist, I highly recommended you make an appointment with Dr. E! read more

Went into this office because a screw fell out of my glasses, the technician Zee was super friendly, fixed my glasses within five minutes and was very happy to do so. Will definitely be back!! read more

We have another carrier and they couldn't provide us with trial lenses, so I reached out to Old Towne and they were able to give us trial lenses for my daughter. Great customer service! read more

I stopped in because my glasses screw fell out and my optometrist is over in Placentia. Very friendly, helpful staff. The technician was happy to fix them (as well as tightening up my back-up pair) and declined to be paid. It was a minor problem but still a lovely gesture. read more

This is the best place ever!!! Everyone is so wonderful!! They are so professional, kind and compassionate! I wouldn't trust my vision with anyone else! They make you feel so welcome! I love them and highly recommend them!! read more

This was my first visit to Old Towne Optometry. The staff was very courtias and helpful, and the Optimetrist was very thorough and explained every step of the eye exam, doing much more compare and contrast than I have had in the past and actually showed me the difference between my old and new prescription! The optician was very helpful in choosing frames and options for UV and glare and was careful that the progressive lenses were accurately defined for manufacture. Finally, the cost was carefully itemized for my review and approval. Highly Recommended! read more

I don't have enough good things to say about all of my experiences with Old Towne Optometry! From the beginning, they made it super easy to make an appointment, and everyone in the office is so sweet and welcoming. When I walk into the office, the staff at the front are immediately welcoming and friendly and they make you feel at home. I have been seeing Dr. T for the last couple of years and she has been a lifesaver with helping me find contact lenses and sorting out my dry eyes, and I most recently saw Dr. Elson who was super knowledgeable and did such an excellent job answering all my questions with respect to my vision changes and allergies. You can tell that everyone in the office is geared towards wanting to ensure you have a pleasant experience and the best words I can use to describe it are comfortable, trustworthy, and instant rapport. I live 5 hours away and refuse to change optometrists because they always go above and beyond with everything they do. All of the above aside, what pushed me to where I felt it was absolutely necessary to write a review was my AMAZING experience with Jules!!! This was my first time getting fitted for glasses here as I had been focusing on dialing in my contacts the last few years and I began to prefer to just get my glasses online because I didn't love picking them out in-office as the staff are not usually super helpful...that was until I came here and met Jules!! I have NEVER had such a fun, engaging, tailored-to-me, encouraging, efficient glasses fitting. By the way I raved about it to my husband, mom, and friends, you would think I hired a personal stylist. I could hear her talking to a patient as I walked in and was impressed by what she was saying, and I looked forward to hearing her recommendations for me. She was fantastic!! Listened to all of my preferences, added her own input, encouraged me to try styles that I would have never considered for myself, picked up on my thoughts immediately with respect to liking/disliking them, boosted my confidence, and just overall was that person for me that you're always calling/facetiming when you get fitted for glasses because you want honest/good feedback before you buy. Beyond this, she navigated the insurance, fitting of the glasses, and other technical aspects beautifully and was just overall a dream to work with. My glasses have arrived and they are perfect! I highly recommend both Dr. T and Dr. Elson for all of your eye care needs and I absolutely hope you get a chance to work with Jules as well! read more

Cannot give this optometry office enough praises. From beginning to end it was amazing. Dr. T was so thorough with both my husband and I. The girls in the office were most welcoming. Would give 10 stars if I could!! read more

What a great find! I've been taking my kids and myself here for the last few years. Dr. Ngo is so upbeat and so thorough! She leaves no stone unturned! As odd as that sounds for an eye exam, I do see (no pun intended) how much thought and effort Dr. Ngo puts in to making sure we get the best and most accurate diagnosis. Even after 40 years of wearing spectacles, there were things I had not even heard of before--like prisms! Needless to say, this office stays abreast of all the newest innovations in optometry. It's been many years since I've been this excited to go in for my eye exams. The difference really is night and day here. As a bonus, they carry all of the best brands of eyeglass frames as well. I highly recommend Old Towne Optometry. It's quite a long drive for me to get here, but it really is worth it! read more

I had the absolute best experience at Old Towne Optometry. I don't think I have ever had better care. I came in with a swollen and painful eye. I thought part of my contact was stuck in my eye, but I actually had an infection! The doctors jumped right on it, putting in drops so they could diagnose the issue, and prescribing an antibiotic and put a healing lens on. They scheduled me the next day for a follow up, and prescribed a stronger antibiotic. The doctor called me that evening to check on me which was unexpected and much appreciated. I came back in the following day (Friday) and things looked a little better, but the doc wanted to keep following it, so he came in to see me on Saturday, which is his day off. He had gone mountain biking and then headed to the office to make sure I was doing ok. What doctor does that? It was very very cool. Its been almost a week since the infection began and it has mostly resolved. The doctors made the right call on how to treat it, and did an amazing job following up and making sure my eye was healing well. I am honestly blown away by the genuine kindness and dedication to healing this office shows. They truly care about your well-being and will go to great lengths to help you recover. I honestly give this optometrist and the entire office my highest recommendation and my sincerest thanks. PS. Don't sleep in your disposable contacts... lol read more

Beyond impressed!! Dr. Elson is kind, patient, and it's clear that he is incredibly good at his job, passionate about eye health, and making sure his patients are informed and receive the very best care. The staff is also top-notch. Everyone was so sweet, and I had a blast choosing my new frames (with help from Zee) from the outstanding selection. I can't wait to get my new glasses. Thank you Old Towne Optometry - I'm thrilled to have found you! read more

Dr. Elson and his staff are amazing! Very detailed and thorough. I pre selected some frames I liked online and the lady was very helpful when I arrived. She steered me to the section of frames and helped me pick some that fit perfectly. Their selection is awesome and they have lots of different brands and styles. All super trendy and beautiful!!! You will definitely find some great glasses there! I couldn't decided between 3 frames so we called in another girl at the front desk to help make the decision. I got my glasses a week later and I'm obsessed. The frames are so cute and I am actually excited to wear glasses now! Highly recommend!!!! read more

If you think eyes are important, you would be silly not to go to Old Towne Optometry. My 8 month old and 2 year old refuse to go to any other optometrist and I really can't blame them. The staff is great(and bonus *quite attractive*), the vibes of the place really can't be beat. Thanks OtO for keeping the windows to our soul in tip top shape! read more

The staff here is amazing, they made me so comfortable and made it so easy to have my exam, do my tests and pick out glasses! Everyone there is amazing, friendly and I will absolutely go here forever! Highly recommend read more

Highly recommend. Been coming to Old Towne for 20 years. Been with several eye doctors over the years here. All have been very good or excellent. Facility is nice. Technology and equipment is okay. Parking can be a little tough. Great restaurants, library, and shopping across the street. Receptionists are courteous and professional. Chris does the intake and initial testing. He's been there for 25 years probably. Chris is there most valuable asset in my humble opinion. He has always helped me select my glasses, contacts, etc. And will always go above and beyond with customer service or to help adjust, fix, dial in, or make things right!! read more

Old Towne Optometry - Free beverage selection, a very nice touch! - Optometrists Near Me - Yorba Linda, California

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I had a scheduled eye appointment/exam to check out my prescription. I walk in and was greeted by the front desk staff in a happy, professional manner. The optometrist was very thorough in ensuring that my eyes were getting the proper prescription. He was patient and went the extra mile to answer and address any and all questions/concerns I had. Definitely found my new optometrist! read more

We couldn't get into our normal Optometrist before the end of the year so decided to try out Old Towne Optometry instead as Dr. Heyman was recommended to me by my old doc in San Ramon. I can't tell you how glad I am that I found this place! Not only is Old Towne Optometry right down the street from us (it's conveniently located just around the way from Main Street in YL), the whole experience was flawless. We were able to get two appointments in the last weeks of December right next to each other. Came into the cute little office, didn't wait very long at all and then had our exams. Everyone was so nice and the Dr. is highly competent. We picked out glasses, got my contact prescription and then were on our way. Easy Peasey Glasses Squeegie! In a week, I got a call to pick up my new glasses and the process to pick up was just as easy. And my glasses came with cleaning spray that they said they would refill whenever I run out! Absolutely no complaints and we will be back! read more

This was the second year I went to Old Towne Optometry and the experience has been amazing each time. Last time was my first time getting glasses and having my eyes checked. They made me very comfortable and welcomed from the minute I walked in. They walked me through the steps patiently (I'm an engineer and ask a lot of questions!!) explaining as much detail as I wanted. Never felt rushed either. They have accommodating hours for people like me that work 8:00 am to 5:00 pm. They have a pretty good selection of frames, which are not necessarily the least expensive out there but are quality brands/products. My plan is to go there for my eyes as long as I live in or near Yorba Linda. read more

Dr Heyman at Old Towne Optometry is my HERO! She came in on her day off and opened her office to take a look at my son's irritated eye. When she saw the piece of sand embedded in his cornea she immediately got him the help he needed, reassured him as they poked and cleaned his eye, gave him pain relief drops and followed up the next morning to ensure he was not in any pain. Her willingness to put his care and comfort first, to reassure him throughout the process and to help me understand what was happening made a very scary experience much less traumatic. Thank you for the loving care you provide, Dr. Heyman! We are forever grateful! read more

Great staff dr is on point always on time and super nice. He explains things carefully and makes sure you know what the options are. His optometrist is super nice and helpful picking out frames. Thanks guys for being consistent in this complicated time. read more

My family and I have been going to Old Towne Optometry since we moved to YL. They are always prompt, friend and nice. I highly recommend them. read more

Dr. Elson is nothing short of amazing. I recently saw him after switching from another eye doctor in another city. I am sooooo happy I did. I had been wearing reading glasses more and more recently and it was so bothersome. I wear contacts for distance and any small text was impossible to read. Even on my large desktop screen. Dr. Elson evaluated me and realized my former doctor has my prescription way too strong. with a minor adjustment, I was able to completely give up all my reading glasses and I no longer need them. my prescrip for distance was so strong, it distorted my ability to read anything small or close up. This is life changing. I used to have to carry my readers everywhere and if I didn't have them, I couldn't read anything small. He seriously is just amazing. He took a good amount of time with me, saved me from getting bifocal lenses, and truly seemed to care about me as a patient. LOVE Old Town Optometry and I am a patient for life now! I also want to mention the staff is incredible. They are all so friendly and so competent in what they do. They are all personable, friendly, and knowledgeable...and all make you feel like you are a priority. It is genuine, though, which makes all the difference. You will NOT find a more caring staff anywhere. They made the entire experience wonderful and easy. read more

LOVE this place! Chris, Ashley and Dr. Patel were all so easy and friendly to work with. Dr. Patel was very patient with me and explained all the tests and what he thought was going on with my eyes. Would absolutely recommend this optometry office to anyone and everyone. Thanks Old Towne Optometry!!!!!!! :) read more

Great service. Very friendly and inviting. Ashley was amazing!! Very helpful and accomodating as I was trying to decide on a frame for my 3 year old daughter. Offered to call me when the frame color came in to try it on my Lo before sending it off for the lenses!! She's awesome!! By far the best optometry place we've been to!! And we've been to a few. Even telephone calls the employees were so nice. I love this place highly recommend old towne optometry for your eye needs!! read more

Old Towne Optometry - Light yellow Miraflex frames - Optometrists Near Me - Yorba Linda, California

Love Rachel! She is knowledgeable and friendly. Not understanding my prescription or what kind of glasses I should get. She picked styles that are complimentary to my features, as well as explained how my rx worked and what lens is best for me. She understood my insurance because I dont and feel like I have been taken care of. Thanks Rachel! read more

Staff is fantastic. Dr Hendricks is top notch. I feel safe and cared for here, optical selection is great. Quality eye care!

Great local optometry office which offers a variety of appointment options. Staff have always been friendly and knowledgeable and the Doctors take time with your individual concerns. They also have a nice selection of frames. I felt comfortable and plan to be back for my next checkup. read more

Customer service like this is hard to come across these days. I called with a repair emergency and the staff went over and above my expectations in helping solve the problem. read more

This may be the most pleasant experience we've ever had at an eye doctors. Dr. Elson was clear in his explanation of our eye conditions and took as much time as needed to make sure we understood. The office staff is wonderful. Their prices are competitive and even better than the chain stores. Highly recommended. read more

Extremely pleasant office, staff very friendly, I met with Dr. Good who is helping me with this eye problem

As an update to my previous review, two years later our family is still so impressed with the outstanding customer service we always receive here. My two sons have both had very thorough eye exams and great recommendations. We just purchased another pair of eyeglasses, no high pressure sales here, just patient and knowledgeable help in finding the right pair of glasses. Highly recommend Old Towne to anybody looking for a friendly and expert Optometry center! read more

Had an eye exam for glasses and dilation with Dr. Good. She was absolutely fantastic. Very methodical in her exam, was very personable, explained everything she was doing with me. Would highly recommend her! Great service overall, great office! read more

My family and I have been patients here for years. They have been so helpful with some unusual eye conditions that my son and I have and have referred us to specialists when needed. Dr. Heyman even helped my son get into a clinical trial. We've never had to wait long to get an appointment, and they are very prompt with the schedule when you arrive. Many Covid safe practices in place right now, too. Knowledgeable, friendly, helpful staff. They have a very nice selection of frames, too, at reasonable prices. read more

I showed up late, which is not typical of me. They still took me and we ended up finishing close to on time. I wasn't rushed and all of the staff was wonderful. Picking out glasses is a long tedious pain, similar to buying a decent fitting bathing suit. Ashley was patient, helpful and listened to my style desires. Dr. H is amazing and extremely knowledgeable in her field. The place is so cute. Love this place & the people. Would recommend them to anyone! read more

One of best experiences going to the doctors I have ever had. They made me feel welcome, they were informed, and they went out of their way to help me. My first visit couldnt of gone better. Great people here! read more