Use extreme caution with this shop. This isn't a one-off complaint--it's a pattern I've watched…read moredevelop. My employer and I used this garage for years for routine maintenance with generally acceptable results. Since they opened a second location, the consistency, transparency, and pricing have changed in ways that are hard to overlook. A company vehicle was returned to us with a stripped drain plug and an active oil leak after service. That's not a minor oversight--that's a fundamental failure. Soon after, I requested a quote for front brakes only on a 2021 Hyundai Palisade and was given an estimate of roughly $1,600. I sourced a complete upgraded brake set myself for $397 and completed the job without issue. Draw your own conclusions from that gap. Most recently, I brought in my wife's Subaru for tires, an oil change, and a noise diagnosis. The tires were installed, but the oil change and diagnostic were completely missed. I was told it "wasn't on the work order" and asked to bring the car back. That's a basic process failure. After returning the vehicle, I was told the issue was front wheel bearings and advised to replace both--quoted at approximately $1,000. I purchased the parts myself for $178, and standard labor time for this job is widely understood to be around 1.5 hours per side. When I asked for a clear breakdown of how that estimate was calculated--parts, labor hours, and rate--I was told their system could not provide that level of detail. That answer alone is concerning. If a shop can't explain how a four-figure repair is priced, that's a problem. At this point, the pattern is hard to ignore: Work not completed as requested Pricing that does not align with commonly accepted parts and labor ranges No meaningful transparency when questioned I have no issue paying for quality work. What I will not accept is unclear pricing, missed work, and answers that don't add up. If you're considering this shop, do your homework before approving any repairs. Take a few minutes to verify parts pricing and standard labor expectations. Without that, you may not realize how far off a quote actually is. Based on multiple recent experiences, I will not be returning.

A bit pricy, but work was good and communication was great! Also all employees are very kind and…read morewill answer any questions

So impressed with the service from here. My son is at JMU and needed his car fixed. I looked at…read moreYelp reviews long distance and based on the customers' feedback I gave him CAR ER's phone number. I am so incredibly glad I did. They gave him an initial estimate (parts and labor). The labor exceeded the estimate but wanted to stay true to their word. That means the world not only for a college kid paying for a car out of his own pocket but for the integrity of the shop. You have his business for as long as he is in Harrisonburg. Can't recommend this business highly enough.

I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

Great service! My husband and I are always happy with our vehicle repairs and maintenance!read more

I gave them two stars only due to heather being nice to deal with. Other than that I feel it was…read moreunfair to change us 250 for your driver to put a board on the axel that my driver already had tied up and then your driver followed us 10 min to your shop. In the am was told it won't be fixed until Friday you only have one mechanic No parts and might need an axel would be a week wow Well needless to say we went to another shop down the road and my driver was fixed and on the road within in hour. Just disappointed from one business owner to another.

Was stranded in a wilderness MGMT area and very fortunate to have ATM towing proprietor, James…read morePayne. He determined the car didn't need towing so didn't charge us a cent. But what he did was figure out and educate us re syncing the fob with the ignition, and ensuring batt tight connection. Highly Skilled, educated in his field, honest, dependable. Can't go wrong with this guy.

From the owner: We are a small tow company located in Scottsville Va. We offer gas delivery, jump starts, towing,…read morerecovery work, lockouts, and tire change.24 hour Roadside service. Give us a call.

Rude as hell when I called to inquire about fees. the girl on the phone wouldnt answer questions…read moreand when I got frustrated she got an attitude. I will never use this company for a damn thing.

From the owner: Whatever your towing needs might be, Bradley's is here 24 hours a day, 7 days a week for you!…read moreWhether it's a local tow or a long-distance tow, we've got you covered. We also do recovery, tow-outs if you are ever stuck, lockouts, tire changes, and much more.

Jumping battery Had…read morea dead battery. They were prompt, courteous and provided exactly the service needed. Did not try to oversell with unnecessary charges or services. Told us what was needed and where we could buy it.

Great help from a new employee. Bill was fast and friendly. I would give them a call in need.read more