I would like to further amend my reviews. We took out car to Car ER for an oil leak. The next day…read morewe noticed more oil had leaked. We took it back thinking the repair would be no charge, but no! They found something unrelated to repair. More money! I'm not saying Car ER is incompetent. What I am saying is ever since our first repair at Car ER we've had problems costing more money! Coindence? I would stay away from Car ER, but that's your decision to make.

Put two kids through JMU with beaters and w Car ER's help, we kept them in a functional vehicle for…read morethe duration of their time in Rocktown. I do most of the repairs on their cars when they are home and knew their vehicles well- but when they were away I needed another option. These folks are prompt, highly communicative, HONEST, and their prices are excellent. I never had them quote for unnecessary repairs. They provided some helpful suggestions to do repairs that were reasonable for very old vehicles. They do quality repairs and they honor their work. When I had a rebuilt alternator fail about a year after replaced- they replaced it with no charge for the unit (just labor). I've also had brake work and other repairs done there with excellent outcomes. If you're looking for a reliable mechanic for your college student away from home and are worried about being taken advantage of by an unknown mechanic- rest easy. These folks are outstanding and trustworthy. I wish I had them in my town- they would be my go to mechanic every time!

Quick diagnosis and repair of a starter on old model Dodge. Available the same day. Thank you guys!read more

Excellent service. Polite staff - they go above and beyond to ensure your vehicle is working…read moreproperly.

Can't recommend as they don't know how to work on "European cars." Did not think I'd ever face such…read morean issue.

They were amazing. I called them on Wednesday morning, my car's brakes were making a squeaking…read morenoise, and I needed my brake pads changed. They were able to have them done by the end of the day. The guys were extremely kind and honest. Also gave me a truly incredible price.

I got a nail in my tire traveling from New Jersey. I need to get some help quick big L tire pros…read moreshowed that they are the pros.

They did a great job correcting problems I had been having with my tires! They were friendly and…read moreprofessional.

Honest…read more Knowledgeable. Kind. Trustworthy shop. If you have a European vehicle I highly recommend this shop.

They were great with my son's Tiguan, and communicated with us out of state, highly recommend if…read moreyou have a foreign car and a student!!

On 5/23/24 my husband and I had a flat tire on interstate 81 N at 4am. We feel so incredibly…read moreBlessed that ROSEN TIRE & AUTO REPAIR was close by. Jessica was truly an Angel to us. We were treated like family. Ralph repaired our tire in a matter of minutes and got us back on the road. We are so very appreciative and thankful for ROSEN TIRE and their staff. We have never encountered such outstanding customer service. We are grateful beyond our ability to express.

Great service, in and out! State inspection and informed me of a couple issues to keep an eye on…read more No pressure. Thanks

Respectful, attentive, and thorough. Twice I've taken two different vehicles to Shenandoah…read moreAutomative (a 2017 Silverado and a 2020 Pilot) with issues that other automotive service centers "couldn't replicate." The techs at Shenandoah Automotive listened to my description of the problem and conferred with a network of other techs to which they are connected and diagnosed and fixed the issues. There may be other outstanding automotive service centers in Harrisonburg or the Shenandoah Valley, but it will be a long time before I find out who they are. I'm sticking with Shenandoah Automative.

They are so helpful and kind. My sons car broke down as he drove to FL from college in PA. Not…read moreworth fixing so we donated it to Make-A-Wish. This repair shop were great to work with and very fair pricing.

Had a nail in my tire and swung by their shop 30 minutes before closing. Employees were sitting…read moredown and said that they couldn't fit in a simple plug job on a tire. Told me they could do it tomorrow. Drove out to CC Rosen and they happily fit me in. CC Rosen said that they always try to squeeze someone in that needs a simple tire repair. So much for supporting my local tire shop in Bridgewater - make the drive over to CC Rosen.

Stay away !!! Told me tires were unavailable, said I had to…read morecheck with them each day to see if any are available, that they wouldn't contact me. After half hour of me asking questions, I find out that I can order them and have in 5 days - they never offered this option to me. I ordered a set of BF's, they had them in 2 days. (That 20 minutes ago was "unavailable") Upon install, they had two instructions - white letters out, and install/program new pressure sensors. Picked truck up - white letters were not showing, and sensors not programmed. They said, well just bring it back tomorrow and we'll fix it. I have 48 Allen head bold around my rims that they said they had to remove. Looking at them when got home, several were missing, paint chipped off, and several were cross-threaded and in the wheel crooked. I removed them all to repaint, and many off them were stripped and wouldn't even back out. They used power tool to install, in aluminum rims !!! No way would I ever hand my keys to them again. Their not concerned about your business, wreckless at their crappy work, and really couldn't care less. In talking to several people, they each had their own story of their inferior work that they basically shrugged their shoulders at, and had not corrected. So... stay far away, and look elsewhere for any auto services !!!