Just wanted to leave this review and give a small shout out to the service team at Old Town Temecula HD. I originally just needed an update for my bike the week before a Vegas trip. They said they'd give it a shot being super booked. I get it down there. And added a couple extra things that I wanted sorted if possible before my trip. (Tail wobble at speeds and my drawer/bars inspected for alignment) Well come Tuesday they haven't had time. I call and ask for just the update. I need the bike by that Thursday. If not I told them I can get the bike as is and bring it back after. Get a call. They did all of it just in time to make sure the bike was set up and ready for my trip. They basically front lined my bike to make sure it was ready and safe for my trip. I respect that because I never expected that from them. I understood I mismanaged my time. But they still took care of me. That being said every worker I've spoken to during this was beyond respectful and overly eager to help. Solid team running this place. This will be my home dealership from here on. read more

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Last Saturday at 4:45 pm after riding for 6 hours we decided to stop at the Pala mini mart for a drink. On the way out we noticed that I had a flat rear tire. Well not sure who would co e at this time to tow my HD Heritage classic my riding friend said hey you can call Temecula HD but you better hurry they close at 5. I called and spoke to service and he said let's me see if my driver is available please hold...... He said yes he is available. Before we hang up I asked what is this going to cost me. I figured because it's late Saturday it was going to be huge. He said the tow is free if you like for us to repair the flat. I said yes. After waiting for about 30 minutes there he was. The driver was very happy and professional (Eric) . The service guy was also very friendly and helpful. He said they are closed on Sunday and Monday is a Holiday so is it ok to get back to you on Tuesday. Well Tuesday came and they replaced my rear tire as they said. Price was reasonable. Good staff in the service area. Job well done. Highly recommended them. read more

Dave in Service is a "G"! Patient, professional, and intelligent. Dave appreciates a Harley Davidson owners passion and business! Dave makes you feel heard and is your advocate so owning a Harley is a great experience. Make the ride if you're not local I do and it's always worth it. read more

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BLUFF: The owner / management need to conduct customer service training with some of the staff. Incident occurred 27 Dec 2025. CX is terrible and from reading the reviews, nothing changed from the past six years with the sales department. I walked in there a few weeks ago to purchase a bike listed on the website. Three employees on the Harley side just sitting down chatting away, laughing, and ribbing each other having a grand old time. Last I checked, customers are valued because they keep those lights on. I stood a few feet away from them waiting for an acknowledgment for about five minutes and was ignored. Second time this happened to me in the past 3 months. After looking around for 10 minutes and not finding that specific motorcycle, I left and purchased the bike from Riverside. #trends from reading recent reviews on Yelp going back 10 years will show the same behavior. Even Panda Express and Subway employees will say "welcome" as you walk in. Congratulations to the employees making a difference and doing a good job. The stars on the review are for them. The service department from across the street and parts department in the main store are doing an amazing job. I'm very happy with their work attitude and being helpful. Adil read more

Hello, Had an appt for a test ride today for an 25' RG3 & told them yesterday I did not have a Motorcycle License.... since I ride a Spyder. They said it would be fine & scheduled me to come test ride it. Today when I showed up... I was told I need Mortorcycle License & they weren't doing test rides with slight drizzle. No one called to re-schedule... poor communication at this dealership in Temecula. Currently on a Spyder F3T Semi-Automatic 6 years experience. read more

Sales gets rude and nasty once you start asking about additional fees on top of price of the bike. $299.00 doc fee? In California the law says Max is $85.00. Battery prep fee? Tire prep fee? What the hell is that. I was buying a bike as used with 56 miles on it and they said they had to give it a tune up.They know they look crooked and stupid so they start trying to insult you. Stay away!!! read more

I don't normally leave reviews but these guys did such a great job I had to leave a shout out. Fernie was amazing from beginning to end, made it easy ass he'll for me. Straight shooter with number and found the bike I have been wanting for a while now. Rich the sales manager worked his magic and sprinkled some rich madness all over my loan and even Warren buffet himself would take notes. Great guy and made things happen for the numbers I was trying to accomplish. Then there's Jacob. Jacob was very knowledgeable and showed me a few things with my new bike I wasn't used to since my last bike was older. Only issue I have with Jacob is that my daughter kept sneaking out of the house to see him, stay away from my house Jacob lol jk , you're too old for her. Thank you everyone involved and don't change a thing. With talent like this at your dealer you guys will reach number Harley has never seen. read more

Jay (sales) was terrific to work with. He helped get me a fair price for my trade-ins and a good deal on my new bike. Kat (business/finance) was wonderful to work with as she helped guide me through the paperwork so I could quickly get out and start enjoying my new ride. Casey (parts) was both knowledgeable and helpful as we navigated through the many options to enhance my ride and make it my own. I live in San Diego, and I looked at both the dealers down here, but I found the best deal for the bike I wanted at Old Town Temecula Harley Davidson. read more

Old Town Temecula Harley Davidson - My new ride. Picked up at Old Town Temecula Harley Davidson. - Motorcycle Dealers Near Me - Temecula, California

I had an exceptional experience at Temecula Harley Davidson & BMW Motorcycles, thanks largely to Jay Gullikson. In November 2024, I met with Jay at the Temecula dealership, just a month after visiting BMW's world headquarters in Munich, Germany. I walked in with my sights set on the 2024 1250 RT, but after several insightful conversations, Jay steered me toward the new BMW GS 1300 Adventure (Triple Black). His expertise was evident as he listened to my preferences and suggested that, for the custom configuration I wanted, a factory pre-order with a small deposit would be the way to go. He estimated a 90-day wait time, and he nailed it--the bike arrived almost exactly on schedule. Jay made the entire process seamless. He kept me updated on the build and shipping progress, which I really appreciated. When it came to financing, he went above and beyond, securing interest rates that rivaled the best credit union offers I'd seen. His professionalism, knowledge, and dedication to customer satisfaction were top-notch. The sales team at Temecula BMW Motorcycles was great overall, but Jay's personalized approach earned my highest recommendation. If you're in the market for a BMW motorcycle, ask for Jay--you won't be disappointed! Additionally, I can't say enough good things about the Temecula BMW Motorcycles Service Department team, especially Dave and Kyle, who are nothing short of extraordinary resources. From the moment I started working with them, I knew I was in great hands. While eagerly awaiting the arrival of my BMW GS 1300 Adventure, I'd accumulated a hefty stash of accessories--Lone Rider Lights, Denali D7 Pro and D3 Pros, a Vantrue front and rear cam, SW Motech upper crash bars, and more. When the bike finally arrived, Dave and Kyle didn't just install everything--they turned it into a seamless, perfectly tailored setup. Their expertise went far beyond basic installation. They made sure every accessory was properly programmed and configured to work in unison, from the lighting systems to the cameras. It's clear they know BMW motorcycles inside and out, and their attention to detail ensured I got the best performance out of every add-on. They even went the extra mile to connect me with local resources for powder coating select parts with Temecula Valley Powder Coating and to keep my bike's all-black aesthetic consistent. They suggested Cerakote 21 for the exhaust pipe for that extra sleek finish. The result? A bike that looks and functions exactly how I envisioned. I'll admit, I probably stopped by the shop more often than I needed to while everything was coming together, but Dave and Kyle always made me feel welcome. Their enthusiasm matched mine, and it was clear they were just as excited to see the final outcome as I was. That kind of customer service is rare and truly special. If you're looking for a team that combines top-tier technical know-how with genuine care for your project, Temecula BMW Motorcycles Service Department--and especially Dave and Kyle--is the place to go. They've set the bar impossibly high! read more

When you go in, just ask for Jay. Thank me later. Overall, a super positive interaction with this store. Here are a few things I liked about my experience; -Super fast response via email and text message -Value the customer experience -Bike selection includes not only what's on the floor but other bike stores within the area Things I didn't like; -There are no prices on their website, at least for the newer bikes Yes, I would recommend this location to any of my friends. read more

Old Town Temecula Harley Davidson - 2024 Road Glide - Motorcycle Dealers Near Me - Temecula, California

I have been dealing with Old Town Temecula HD for a long time. The folks at this dealership are consistently friendly and service oriented. No pressure, just great service. I just bought my second Harley Davidson from them, and John Yazici and Carter Freedland made the entire purchasing process fun and easy. Every department including sales, service, parts, and motor clothes is staffed with great folks eager to answer questions and help out. read more

Tim in parts was very helpful and accommodating. I will continue to shop this dealership in the future. . read more

Old Town Temecula Harley Davidson - 07 CVO Ultra - Motorcycle Dealers Near Me - Temecula, California

Salesperson Carter and staff were cool and friendly. My issue was the finance and sales tactics. Make sure the deal you shake on is the same deal you sign for. Victor is good at what he does and that is to get the most out of the deal in a sneaky way. $1k for security system, $1k for paint protection BS. Yes, I'm also to blame for not seeing it added onto the deal and also for not seeing the out the door price. Long day. Anyway just beware. I shook on MSRP out the door. Victor added tax and everything else. Also drove over 3 hours to the dealership. At least I got a free t-shirt. Yes. Sucker me. read more

We cannot recommend Old Town Temecula Harley Davidson enough. Jay our salesman was low pressure and very attentive to our needs and didn't try to push our decision in any way other than what we wanted. All of the staff was friendly and accommodating staying open well past closing time to get our deal done and delivered in about 4hrs. 2 hrs of which was us deciding which motorcycle to purchase. The service and parts department is friendly and professional. At Old Town Temecula Harley Davidson they made us part of the family and we will look forward to our next motorcycle purchase from them. 5 out of 5 stars! read more

Old Town Temecula Harley Davidson - Us picking up our new 24 Harley Davidson Road Glide. - Motorcycle Dealers Near Me - Temecula, California

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Very good and helpful with information of all your motorcycle needs and wants. Full service dealership with attentive but not obtrusive staff read more

I was having engine problems that would not let me ride with enjoyment. Brought it in and found it was just a failed sensor. Dave and rick thank you for the great customer service and support. Look forward to regular service from Old Town Temecula shop. Thank you again guys read more

Old Town Temecula Harley Davidson - A good running Hog - Motorcycle Dealers Near Me - Temecula, California

I spent several weeks shopping for a new motorcycle. I had visited several dealers in the Inland Empire area so I stopped by Temecula Harley Davidson to see if we could put a deal together. After about a three minute conversation with one of their salesman, Jordan, I immediately knew this is where I was going to buy my bike. Jordan was very knowledgeable, answered all of my questions, and gave me a very fair deal on the bike. The transaction took only 15 minutes, thanks to Max for keeping it simple. Then Jordan spent a little time going over all of the new features of the bike. These guys all know what they're doing and they are very professional yet at the same time down to earth easy to talk to. Awesome transaction. Highly recommended. I am definitely a customer for life. Oh, and if you need any parts, definitely go speak to Kyler in the parts department, great guy, very knowledgeable. read more

Old Town Temecula Harley Davidson - Thanks Old Town Temecula Harley Davidson! - Motorcycle Dealers Near Me - Temecula, California

Bad customer service with sales, Had appointment on Sunday with a sales guy named Mark which never was schedule to work that day, came out from Indio after seeing a deal for used bike and a kid with a Mohawk was so shitty that he tried apologizing for his smart-ass communication. Then promised us 300.00 for our troubles going out and not producing the bike that we originally went out for. Says he couldn't find it lies never send check or money. I called to speak to the manager and Then Gonzo, that the name he gave me says he would pass it on to the manager and never got a call from him. We bought the bike from San Diego Harley instead. Fuck those guys from Temecula Harley read more

Best experience buying a Harley from them. Recently purchased the 2024 Road Glide CVO ST and received great customer service/ support from Max, Kat, and Jay. I recommend asking for any of them personally for assistance when inquiring about a new or used purchase. They're extremely knowledgeable and informative. Drove all the way from LA (~100miles) and it was well worth it. They'll give you a deal no one else will be able to beat! read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

Very great place to go if you want to get a Harley everyone is amazing and will get you riding in style. I want to thank Jay for taking care of me and helping me out with a fantastic 2023 soft tail! read more

So while I was at the balloon & wine festival I stopped in at the local Harley Davidson dealer just to check out their selection and motor clothes cause who can't use a new harley shirt so I noticed they had a very good selection of new bikes compared to some of the other dealers I've been too, even though I was ready to buy just yet the sales rep josh was really cool and not pushy just told me when ever I was ready to give him a call, so a couple of months later I was ready to start looking and possibly if the deal was right I would purchase so i text him and we were going back n forth and he told me The dealer was sold and the new owner was ready to wheel n deal so fast forward. Couple of weeks I went down there with no expectations no high hopes and just to see what they had and I was so supposed to see the inventory they had I was in the market for a road glide special or ST and they had so many road glides in every color even 3 road glide STs and we all know those are Like unicorns and a couple of the new low riders they were very cool no pressure asked if i wanted to test ride , I looked at the tag and there was no mark up which I was really surprised cause 3 dealers I went to previously had consumer markups, OLD town harley.even had them on sale so after talking to the sales manager he made me a deal i couldn't refused and they even delivered it to my house that was a good 60 miles away!! So I wanna thank OLDTOWN TEMECULA HARLEY DAVIDSON for their service, they made me feel right at home, no pressure it was a great experience thanks again read more

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Victor sales rep from Old Town Harley Davidson has the greatest customer service. He made my husband and I feel at home and like we knew each other for a long time. We will come back again and just ask for him for any of my husbands Harley Davidson accessories read more

Great, Jay was awesome. No pressure and very understanding. I purchased a 2021 Street glide at a price I was expecting to pay. I will be going back! Again Thanks Jay and staff. Im still smiling.(Dee Jefferson) read more

Came in to check out a pre owned bike and the team really worked with my wife and I to be able to get us a brand new bike. Sales team was great, and every experience since has been just as good. Service always takes care of me quickly. The parts department has helped me order a majority of parts I've got in it now too. Overall great team at this place. read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

Jordan was incredibly helpful! Worked with me for a few hours to get me into the right bike! Definitely check them out!

They can greet customers when they walk in instead of ignoring them. I normally pay cash for new bikes, but I just did a quick walk thru, used the bathroom and left. read more

Temecula Harey Davidson team was GREAT...the team put no pressure on us to buy and they answered all our questions...our saleman Jay Gullickson was really Great also...he helped really helped us on making our decision...Thank you Temecula Harley Davison read more

This place is so ridiculous. They REFUSE to give an out the door number. One of the sales managers was telling me it's because he doesn't know the tax rate. If the guy who sell bikes all day everyday can't get me the amount of taxes, in what world would I have an easier time getting that information? They don't want to go line by line because they know they have outrageous fees and markups. The sales guy was trying to fill out a credit application as we were talking BEFORE I EVEN KNEW THE FINAL PRICE. I've called multiple times trying to get the OTD price and nothing. I said I would bring a check for the total but I needed to know the amount to write the check for and they said they couldn't give that to me. A sales representative said my out the door number would be different depending on my credit........ please explain to me what line item would be different based off my credit? I'll wait. They will give you the endless run around. The guy was asking what I do for work in a normal casual conversation, 2 seconds later he's writing that info down on a credit application. He proceeds to fill out the credit app himself. And again, THEY WERE TRYING TO GET ME TO APPLY FOR FINANCING BEFORE I EVEN KNEW THE PRICE. What a sorry joke of a dealership. Take your money elsewhere. They will take advantage of you AVOID AT ALL COST read more

I started riding motorcycles in 1975 and have purchased a lot of bikes over the years. I want to say that Temecula HD/BMW is the old ways. It is an experience that is almost gone. Over the years, Corporations have taken control of most dealerships. I find with corporations, it has no soul. Its only purpose is to make money. So if you have a problem and ask to speak to one of the owners, I doubt the employee knows who it is. Or if they would let you talk to them. At Temecula HD/BMW, the owner is there, maybe even the person helping you (He was with me). Also, when you are at Temecula, look at the employees. They are happy. I found it safe with no pressure experience, unlike three other HD dealerships in So Cali. That called me nonstop. Temecula gave me the time I needed to decide and never bothered me. It was just what I was looking for. I highly recommend them. It was worth the drive for me. It is a dealership I will go back to for my next bike. read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

Took my brand new heritage classic to Dave in service for some aftermarket mufflers and he was GREAT!!! Helped me pick out exactly what I wanted... The order came in the next day and he had them installed ASAP right before closing! Dave and the other gentleman in this shop are really good people who love taking care of their customers, thank you Dave,!!!! read more

This rating is for service department only!! If you need any Harley services and want it done quickly call these guys and ask for Kile as he makes things happen even when other Harley dealers say the repairs will take days or weeks as they are backed up! I called Service Saturday spoke to Kile he said yes they were kinda backed up like all dealers on bikes but could take time to make my repairs and be done same day I asked if i could drop off Tuesday he said no promises but yes I could drop off and honestly about 4 hours after dropping off he called and said bikes fixed and back to life! I must say thanks Kile and team for taking time to stop wrenching on other bikes to diagnose and also fix mine at same time! Also they honor the HOG membership and gave me a discount on repairs woo hoo!! My buddy needs an alternator on his Harley I am telling him to come here as I believe you guys will take care of him quickly and friendly ! read more

Old town temecula Harley Davidson made my experience buying a motorcycle really painless and fun while I was there. Very professional, and did everything they could do to take care of the things I was looking for. 10/10 would recommend for any future purchases and I will definitely be going to them with any questions, advice and/or maintenance I may need in the future. read more

Temecula HD used balled pieces of paper to secure battery! Service was wonderful until after I purchased my bike. Called multiple times to speak with manager. Front desk told me he was in meeting many times and would call me back. Never once got a call back.. Also was concerned for other customers after I discovered my Harley's battery was not screwed in properly/at all! Temecula HD used balled up pieces of paper to keep screws mounted. Sketchy work from this place. No integrity. Poor customer service. Please triple check your purchases and be safe team. Lots of meetings and sketchy shortcuts. read more

Old Town Temecula Harley Davidson - Piece of paper used to secure battery. - Motorcycle Dealers Near Me - Temecula, California

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If your looking for that perfect bike then... OLD TOWN TEMECULA HARLEY is where it's at.....The man to talk to is CHARLES super friendly, easy going and willing to help you get that perfect bike for that perfect ride in the wind......so head down to OTTHD AND ASK FOR CHARLES.....THANKS BRO I APPRECIATE YOU read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

I wanted to thank Old Town Temecula Harley Davidson for helping me with my first bike purchase and making it such a great experience. Jay was amazing and extremely helpful in finding the perfect bike for me and working with what I was looking for. I highly recommend seeing Jay for finding your perfect bike. Tim in parts was also amazing, he helped find the perfect items to get my riding days starts. All the staff was very helpful and kind, they all treated you like part of a family, I will be going back again for my next bike and sending my friends and family. read more

Old Town Temecula Harley Davidson - Harley Davidson Nightster Special - Motorcycle Dealers Near Me - Temecula, California

I will highly recommend BMW Motorrad. When I walked into the Harley/BMW Motorsport location in Temecula, CA I was greeted by this amazing salesman named Jay. He made sure all of my needs were meant and then some. He made sure I was comfortable and felt confident when it came to me picnicking out my bike. The purchase was simple and easy and I feel like I made an amazing choice. I'm proud to be proud of the community. read more

Old Town Temecula Harley Davidson - Motorcycle Dealers Near Me - Temecula, California

This place sucked but was very clean. Walk in there with my 3 year old son, several employees hanging out where there was one attractive female at the front desk. No greeting, no words of any sort towards me. I walk around the Harley side looking at all the bikes, then walk across to BMW side, then back to the Harley side. I stand there in a single spot for several minutes, no help, I'm looking around, still all the attention with these 4 dudes is on the one female at the front desk eating (maybe she's paying all their bills). Finally after deciding laziness is clearly the characteristic of this place and no way am I buying anything out of here, I ask sternly if I'm the one who needs to go looking for help. As soon as I said this their little group split up mysteriously and one of the dudes says back 'You're in here with your kid, I'm not going to go chasing after you.' -what kind of jerk response is this? Dude needs to find a job stocking Walmart shelves out of sight of customers obviously. After I called him (them) out he stood there in the middle upset with his arms crossed. I call my buddy who bought a bike and his brother at Laidlaw's Harley. He said he's heard a few stories like mine coming from Temecula Harley. Needless to say I'll be going to Laidlaws tomorrow and giving a review to their customer service with my 3 year old next to me. First and last time I step foot in this place. Bad business is always 10X more likely to be shared than good business. read more

Stopped in with my buddy to look around and pick up a poker chip for him. The sales people were attentive and friendly without being pushy. Lots of merchandise and also has a BMW dealer in the same building. Low interest rates posted too. read more

I recently purchased a 23.5 cvo road glide from Temecula Harley and Jay, my salesman was not pushy. He was just genuine . From the second I got there I was greeted and treated very well . I got an amazing price and the paperwork work took about 35 minutes. While I waited i was offered coffee and pastries. The guys at the parts department where easy going and not bothered to answer questions. The dealership also hooked me up with a cool shirt and even delivered my bike to my driveway! read more

Old Town Temecula Harley Davidson - 23.5 road glide CVO - Motorcycle Dealers Near Me - Temecula, California

Salesman Jay was awesome. He helped me get through the purchase process quickly and easily. I look forward to working with him again. Jim Larson read more