My wife broke a prong off of her wedding ring and lost one of the guard diamonds. Based on the…read morereviews we selected this store which does repairs in house. I know diamonds, so I brought them a new guard diamond to install which was higher quality than the original. The pricing was very fair and the turn around time was quicker than promised. I inspected the setting and the quality of the repair is better than the original. I would recommend this company for any repairs of your fine jewelry without hesitation.

Lucy, the manager, is so personable and professional. She made it easy for me to look as a first…read moretime visitor and comfortable enough to want to return.

This place is fitting for its name. It has an elegant feel, yet very homey feeling. The Budtenders…read moreare extremely knowledgeable and willing to help you find what it is you need or want.

Update: Since my visit and review I've seen multiple posts on both Reddit and Facebook of past…read moreemployees referring to this place and owner as a nightmare of harassment. Sad to see, really. Shop local, but support business that deserve it. Original: This place is definitely being flattered with the 3 star overall review. I would rate a 1, but the person who helped me, Lucas, was very kind. That was the only positive. I've seen a lot of discourse on this business online, and I can see why.

A very nice family owned business. Rolex dealer and fine jewelery. Nothing too avant garde but…read morenice baubles and bangles, gift pieces, lovely well cut diamonds and absolutely stunning antique/estate jewelry. Obviously, not everyone who walks through the door is going to buy something and this is a retailer who stands out because they welcome everyone, are unpretentious, and not overbearing. They offer "lay away" and do appraisals and repair.

Stopped in to have a few links removed from my watchband. Was greeted right away, and while I…read morewaited (which wasn't long at all) I really enjoyed looking at the beautiful and unique jewelry. The gentleman came out and said "no charge". I was shocked and asked if I could at least pay a little, and I did. It's good old customer service like this that makes me want to return to this location for my next piece of jewelry ( even though I live four hours away). Nothing better than a family owned local business. I always stay away from the chains. Thank you for your excellent customer service. I look forward to my next visit in grants Pass and swinging by when I'm not in such a rush.

Donna who is apparently some type of manager there is incredibly rude and lazy. Would rather…read moreexplain In detail how she doesn't have to time cut a piece of fabric in half than actually spend an extra 20 seconds to cut the fabric. What ever happened to customer service? It was fabric for my daughter and her friend and they wanted them to match so we needed them cut separately and she refused. Who does that? 70.00 in fabric later....I honestly wish I would have walked out .

Why are all the employees here so rude? Bunch of old ladies with attitude if you don't want to help…read moreyou. They should just retire and let someone else come in. That actually wants to work. Bunch of cranky winers!

Highly recommended. I appreciate setting an appointment, so you know when you arrive, you're the…read morepriority. Andrea was kind, very fair in valuation and a pleasure to-do business with.

me and the wife went in today with a bunch of jewelry and other and we were educated on a few…read morethings that we had on some of the custom which we just amazing staff will definitely go back any day of the week when they're available thank you guys so much for helping us.

Amazing service. Kurt is the very best and knowledgeable luthier around. I would trust him with any…read morestringed up instruments.

I brought my older Univox hollow core guitar in to have a pickup fixed and new strings put on. I…read morewas expecting a couple of weeks at least, but got a call the next day, that it was ready to be picked up. The work was perfect and the cost was a lot less than I expected. I would recommend Fire River to anyone for anything to do with instruments. He did an amazing job and I couldn't be more pleased with the result.

As you can tell by the name, this location is a gallery and studio. We love watching and…read moreparticipating in glass making so we had to make a stop here. They had some really gorgeous finished pieces. I was particularly drawn to a fireplace they had created using multiple glass sculptures. I had never seen anything like it before. They also had some fruit pieces and owls that my husband was fond of. They have lots of ornaments, vases and paperweights as well. We so appreciate the uniqueness and the craftsmanship of each piece. This is an actual working glass studio, so after a while we were able to see a young woman working with some glass. We have seen this many times before but it's always fun to watch someone creating. It ended up getting a little too hot for us and we had to leave, but we learned a lot before we did. They take great pains to recycle all of the glass here and use it in so many creative and imaginative ways. They also offer make your own experiences where visitors can participate in creating glass art. If you're passing through, I definitely recommend a stop here. Even if you only have a little bit of time, it's worth a quick browse of the gallery and a great way to support local artists.

super cute place! the demonstration was interesting to watch and we got to make our own cups! that…read morepart was really fun, because you get to choose the colors and like do it and whatnot. it's really hot in there so just wear deodorant for the sake of everyone else. keegan (young) was the one doing the demonstration and helping us make our cups and he was super friendly, knowledgeable, and personable. also he's lowkey cute. anyhow, 10/10 did enjoy! and spent a ton of money on these little glass animals that they have, make sure to look at those.

My late Father bought me a beautiful sunstone bracelet from this store a couple years ago for my…read morebirthday. With the bit of inheritance I received I requested having a matching ring and earrings made with bezel set sunstones like my bracelet. I also had a small diamond I was gifted from my aunt that I requested to have incorporated into the ring. Elyse was so prompt and willing to create my custom requests. The cost of the jewelry was very fair and communication throughout the process was wonderful. I am very thankful for these beautiful keepsakes.

Bought my wedding ring here on a whim. They did not disappoint. Nice ring, great service, fair…read moreprices.

The Cigar Cave is Great, very large selection of very good cigars…read more Folks there are very knowledgeable, and Friendly. The young man there is a true cigar buff and a good conversationalist. If you love cigars, You owe it to yourself to stop by. jmb

We have been here twice now, and each visit has been fantastic. The people are knowledgeable and…read morereally helpful! Love their selection and reasonable prices! They have a smoking lounge out back.