Great Northwest Music made it so simple for us to rent a cello for our sons strings class at…read moreschool! I HIGHLY recommend supporting this local business! When we had a payment issue we were able to get help immediately and the problem as solved within 2 minutes of discovery! Excellent service! Kind & knowledgable staff! Great prices!

Wonderful service! I…read morecame to the shop looking for a bass guitar, unfortunately they didn't have any on hand, but the clerk took our emails so he could send us recommendations of what to buy online. He also wrote down things we should look for in a bass, amps, etcetera, because we told him we are complete newbies. You can really tell that they're dedicated in serving their customers.

We needed a new mouthpiece for a clarinet. After several…read morecalls I called Tom's. He knew what I needed and had it in stock. I picked it up the following day at less than they had quoted over the phone. It is also of better quality than the original. They will be my first call from now on.

I'm a traveling musician and when I come in into the Medford area and I have forgotten something or…read moreI need something they're very helpful and I always find what I need there. I highly recommend them.

Rick has been giving my daughter guitar lessons for about 4 months now. I have been playing guitar…read morefor over 38 years and did not have the time or the patience to teach my daughter. Yes I taught her a few of the basics. After a year of her bugging me for lessons I searched around. I talked to a couple of people and spoke with Rick. I audited the first lesson. He is very patient with my daughter and I have seen HUGE improvements in her playing. Her structure and knowledge of the guitar has grown by leaps and bounds. All I can speak for is how he is with a beginner as I have only seen him with a beginner. All I can say is 100% all the way!

The owner of the store post his operating hours, but he doesn't respect them. He might or he might…read morenot be there. Do not visit unless he/they answer the phone before you use up your gas to shop there.

this was my first and last trip here, honestly just rude when i went in looking for something…read morespecific and didn't listen to what i was originally looking for. the older guy very attentive but when i got the help, he was just plain rude and treated me like trash. he was asking me questions to something not related to what i was looking for and then gave me smart mouth responses. not a good first impression. would not recommend to any newcomers and would rather go to guitar center instead for somewhat better treatment.

Plectrum Music Company is a phenomenal establishment and a great enhancement to our local economy…read morehere in Talent! I've enjoyed all of my purchases so far, and they have a great selection of guitars and strings. In addition, my kids got kazoos there, and one of them broke his, and they gave him a new one for free! That's just sweet customer service and going over and above. Love that Plectrum landed in Talent!

The phone number for this business is incorrect. It leads to a company trying to sell life alert…read morebracelets.

They listed a PRS SE Custom 24 Laurel Burl Limited as in stock June 5, 2019. All the other PRS…read moreauthorized dealers correctly listed that guitar as a "Pre-order". I confirmed with PRS customer service that these were on pre-order by all the dealers. So I emailed Rusty Frets on Reverb "So this is not a pre-order? PRS says they have not started shipping these yet.". It is now June 23 2019 and Rusty Frets has not responded. I would avoid these guys.

We have known Carl DeBellis for many years and have found him to be…read more competent, professional and extremely knowledgeable about pianos and how they were built to produce beautiful music. He is more than a repairman. His desire is to repair, enhance, improve the instrument's sound. Our Steinway grand piano now plays and sounds like it was built to sound. Our sincere thanks!

Tuned our piano and fixed two broken keys for a reasonable price compared to other tuners. Highly…read morerecommended!

This is our second time visiting this store. Gabe always makes us feel welcome, he goes way above…read moreour expectations. We had a request that was unusual and Gabe spent as much time as needed to help us. While we were in the store people came in and Gabe greeted each one as he greeted us. His store is very well organized, clean and welcoming. My wife and I are very happy to have found this store. We highly recommend this store to anyone who needs help with anything music.

Really piss poor service, felt rushed to leave the store, and here I thought Guitar Center sucked…read moreass.

Bellwood Violin is an excellent resource. I was able to rent a quality violin to start studying…read morethis instrument as an adult learner. The main shop repairs, sells, and rents violins (and larger stringed instruments). Also, there is a studio for teaching the violin to children. Parents will welcome the accomplished instructor and the ability to start the learning journey with a good quality rental violin. Later as the student shows dedication, this is an excellent shop for purchasing. Another reason this shop deserves respect is keeping their doors open when the number of music instrument stores seems to shrink every year. It was a bit of drive from my home to this shop, but absolutely worth the extra effort.

Just about everyone in the Rogue Valley, and beyond, knows that for quality work on instruments,…read moreBellwood is the place to go. We've borrowed violin, had recorders repaired, and in every case the staff is knowledgeable, friendly and helpful. Their prices are not exorbitant and they do quality work, which often requires a bit more time than perhaps others might take. No matter what you have to repair, you can rely on them.

I went into this location looking for a guitar to play for my son's memorial service. I was…read moretraveling from the East Coast and didn't want to pay for the extra luggage, so I figured I could stop in, buy an inexpensive guitar, play it for the weekend, then find a gutter punk in need of a guitar and give it to them in memory of my son- who also was a gutter punk for parts of his life. Christian helped me out- super friendly and right there when I walked in with my other son. He heard my story and took all the time we needed to find just the right low-cost guitar for this purpose, all the while talking to me about my son, music, the shared nature of music and space and community. Another customer, Dave, was there too and got involved in our conversation. Sweet ol' guy with stories a'plenty! When time came to ring us up, Christian gave us a little discount because of the path this particular guitar was on. How kind! I was so moved. Then Dave stepped up and told Christian to put it on his bill. Amazing! Such kindness and generosity when a grieving mother needed it most- I cannot begin to express how much this meant to me and my family. To know others are here with us as we mourn, especially in this time of isolation, means so very much! After the weekend memorial with family was done, we took the guitar, a new capo, and some picks down to the park by the freeway. There were several groups of gutter punk kids there, but none in need of a guitar. So we went to Safeway to buy them all chicken and sodas and some cupcakes- figured my son would have wanted me to. In front of the Safeway was a couple with a dog, a cat and a backpack. Her name is Snail and he goes by St. Christopher. He had lost his guitar on their travels. So I went to the car, got "the guitar community built" and went back to them. Told them the story of my son- who he was, how kind he was, how he loved music (Tom Waits esp!)- and asked them to please not sell this guitar right away, but instead use it as long as they could and think of my son Jake traveling with them. They were in tears and I was so grateful to be able to celebrate my son with something that will be moving forward, changing peoples moods and attitudes when it is played. Thank you Christian and Dave for being part of a very important moment in my life- and a moment that is radiating out into the world, bringing music and joy with it!

After submitting this information to cooperate, I have not heard anything back. After two days on…read moreFacebook marketplace, I sold my controller to someone who knew what it was and how to use it for $150. I ordered the GRV6 online from Sweetwater for the same price as Guitar Center. The day after ordering, Sweetwater called me to thank me for my order and update me on shipping information. They thanked me for my business and were extremely professional and friendly- the COMPLETE opposite of all three employees inside Medford's Guitar Center. People that have negative experiences are much more likely to share them than those with good experiences. I am sharing my Guitar Center experience with everyone I can.