I bought a very lightly used classical electric guitar, and when it arrived, I could hear but…read morecouldn't locate the source of a strange buzzing sound. Not only did Steve locate and fix the problem (it was loose pre-amp screws resonating with the A string), he restrung the guitar and had it back to me within 24 hours - all for a ridiculously reasonable price. Steve's guitar knowledge is incomparable and he's a hell of a delightful guy to boot. Highly recommend his work!

Outstanding service, incredibly knowledgeable, and just a cool human being. I call him the guitar…read morewhisperer. Until you have your guitar set up and serviced by Steve Spaulding you probably don't know what a good set up and fret dressing is like. No insult to Guitar Center or anyone else who does string instrument work, but Steve is several notches above most everyone else. The years of experience show in everything he does. First rate, A++++

this was my first and last trip here, honestly just rude when i went in looking for something…read morespecific and didn't listen to what i was originally looking for. the older guy very attentive but when i got the help, he was just plain rude and treated me like trash. he was asking me questions to something not related to what i was looking for and then gave me smart mouth responses. not a good first impression. would not recommend to any newcomers and would rather go to guitar center instead for somewhat better treatment.

Plectrum Music Company is a phenomenal establishment and a great enhancement to our local economy…read morehere in Talent! I've enjoyed all of my purchases so far, and they have a great selection of guitars and strings. In addition, my kids got kazoos there, and one of them broke his, and they gave him a new one for free! That's just sweet customer service and going over and above. Love that Plectrum landed in Talent!

Amazing service. Kurt is the very best and knowledgeable luthier around. I would trust him with any…read morestringed up instruments.

Kind and knowledgeable. More than reasonable prices for a veteran luthier!! Truly a rare resource…read morefor anyone who loves their instrument and requires service.

We needed a new mouthpiece for a clarinet. After several…read morecalls I called Tom's. He knew what I needed and had it in stock. I picked it up the following day at less than they had quoted over the phone. It is also of better quality than the original. They will be my first call from now on.

I'm a traveling musician and when I come in into the Medford area and I have forgotten something or…read moreI need something they're very helpful and I always find what I need there. I highly recommend them.

Rick has been giving my daughter guitar lessons for about 4 months now. I have been playing guitar…read morefor over 38 years and did not have the time or the patience to teach my daughter. Yes I taught her a few of the basics. After a year of her bugging me for lessons I searched around. I talked to a couple of people and spoke with Rick. I audited the first lesson. He is very patient with my daughter and I have seen HUGE improvements in her playing. Her structure and knowledge of the guitar has grown by leaps and bounds. All I can speak for is how he is with a beginner as I have only seen him with a beginner. All I can say is 100% all the way!

The owner of the store post his operating hours, but he doesn't respect them. He might or he might…read morenot be there. Do not visit unless he/they answer the phone before you use up your gas to shop there.

When we starting looking around at quality vertical pianos, the Yamaha U1 at Artistic Piano won out…read moreeasily over every other model. The buying experience was excellent--no high-pressure tactics or upsell. Friendly, helpful sales staff, relaxed environment.

From the owner: Piano Store, Piano Rentals, Band Instruments, Piano Tuning, Piano Lessons, Piano Services, Piano…read moreMovers, Instrument Rental, Instrument Repair, Musical Instrument Store

Hard to get a hold of since his wife does his voicemail and suggests he may or may not call back?…read moreJust odd. I called to try and give him business and never got a call back. Rude and unprofessional of.a business to act in this way.

Chris can repair and restore most band instruments or point you in the right direction. He has…read moredone high level restoration work on our trumpets and even an emergency repair on a vintage oboe. Super reasonable pricing and fast turnaround. Very trustworthy business.

I went here to get my guitar fixed and the people here got I done in one day and put new strings on…read moreit they have very good customer service and I started taking drum lessons there as well

Before ordering on the internet check out the local music store. The selection is better than you…read moremight expect and the prices are competitive. Brian has an especially nice selection of new guitars (they are "factory seconds") at used prices - good bargains. There's a lot packed into this little store.

Great Northwest Music made it so simple for us to rent a cello for our sons strings class at…read moreschool! I HIGHLY recommend supporting this local business! When we had a payment issue we were able to get help immediately and the problem as solved within 2 minutes of discovery! Excellent service! Kind & knowledgable staff! Great prices!

Wonderful service! I…read morecame to the shop looking for a bass guitar, unfortunately they didn't have any on hand, but the clerk took our emails so he could send us recommendations of what to buy online. He also wrote down things we should look for in a bass, amps, etcetera, because we told him we are complete newbies. You can really tell that they're dedicated in serving their customers.

After submitting this information to cooperate, I have not heard anything back. After two days on…read moreFacebook marketplace, I sold my controller to someone who knew what it was and how to use it for $150. I ordered the GRV6 online from Sweetwater for the same price as Guitar Center. The day after ordering, Sweetwater called me to thank me for my order and update me on shipping information. They thanked me for my business and were extremely professional and friendly- the COMPLETE opposite of all three employees inside Medford's Guitar Center. People that have negative experiences are much more likely to share them than those with good experiences. I am sharing my Guitar Center experience with everyone I can.

My 8 year old son started music lessons with Hacovo and is loving it! He's always excited to go…read moreeach week. It's so great to have a music teacher that makes learning fun! Hacovo is super patient and gives a lot of affirmation on my son's progress throughout the lesson. I can also watch my son's lesson on live video outside of the lesson rooms - which is great. Recommended!