The entire experience made my whole weekend! There's 3 beautiful girls in there (2 perfect dogs)…read more Everything is made top of the line, with the best service I've experienced in years. Would highly recommend going here before looking at a generic rug. These are all classic, timeless pieces of art. Every product in there, you are getting great value.

Sophia is a lovely lady. Very attentive and knowledgeable. Beautiful rugs and a huge selection.read more

I ran into this store by accident and after visiting, here's what I understand. Ballard Designs is…read morea company owned by Williams Sonoma, and has a similar feel to it as Pottery Barn. This is the first outlet in Louisville and was originally announced as a temporary location; however, it must be doing well enough to have stayed in place. It took over the space vacated by the now bankrupt Steinmart. There is nothing fancy about this spot. It very much feels like a dumping site for furniture and is organized by type/room. It is a land of rejected, broken pieces. The signage attempts to excite you - 50% off or more - but then you flip the tag to find out it is still outrageously overpriced on top of being broken. The facility is large, and most workers were either at the front desk or helping people wedge items into their trucks. I appreciated watching the quiet nature of the staff today as a customer carried on a conversation with the customer service team via her cell phone. She was a lot to handle and you could tell they didn't want to escalate the situation. Apparently this spot has a following. Bring a large pocketbook ... and duct tape.

This is a Ballard Designs outlet- shoppers can score great furniture/decor at a great discount!…read more While shopping, I found a rug for my son's nursery at 80% off the listed price. I would advise shoppers to thoroughly inspect the furniture before purchasing, as some of the items are damaged. Staff are friendly and helpful!

Julia Karen and Chris were fantastic to deal with they were helpful and listened to me as the…read morecustomer, the most professional team I dealt with and I shopped at12 furniture stores before I made my final decision. I highly recommend Bliss, I custom ordered my sofa and they kept me informed thru the entire process. Incredible people to deal with and nothing better than their Awesome Service!!! I bought several pieces of furniture and each shopping experience just was better than the last one, was not pressured one time in the store which I feel was the most important reason i will shop here again!!!

I have been thrilled with all of my furniture purchases from Bliss Home and look forward to finding…read moremore quality pieces in the future here. Their furniture is reasonably priced and very well-made. The outlet side of the store is awesome for finding discounted pieces. As far as customer service goes, Kimberly was fantastic in helping me to find exactly what I've been looking for. She was attentive, helpful, honest, and knowledgeable - but most of all, she is not pushy and didn't make me feel like I was being stalked while shopping like many other salespeople do ;) highly recommend this store. Thank you, Kimberly!

Can't recommend the Carpet Mart highly enough. Stellar performance by everyone from ordering with…read moreJake to the installation team- Nick Mike and Austin. Competitive pricing for high quality carpets. Expert attention to our home. Nick even repaired a gap in basement vinyl and loose subflooring that he noticed. This is THE installation team to hire. A++++

Good Service, quality, selection and value. Delivery was timely and professional…read more ............,,,,,,,,,,,,,,,,,

Classy and unique items are sold here neatly and well displayed. I bought items for myself and a…read moregift for a friend. I discovered this well intentioned shop during Nulu Fest.

Peace of the Earth, certainly will give you the feel good vibes as soon as you walk in. I love that…read morethey have a lot of hand crafted jewelry from around the world. I purchased some unique earrings from India. I also was able to get some unique tea drop flavors and a bar of delicious sea salt caramel chocolate. Chocolate & Earrings the perfect combination if you ask me.

Personal attention and in depth knowledge of the rugs. A huge selection of quality and beautiful…read morerugs

If I had more stars to give, I would!! Amazing selection (I wanted everything) and even better…read moreservice. I went in needing three rugs and walked out with three rugs that I LOVE--and feel great about each one! Dixie is a godsend and Yasir and Emilio made sure delivery and placement were seamless. Note that these rugs are not cheap, but are an investment that you'll have for generations. That said, it appears they have a wide variety of options for most budgets. And again, the service is exceptional. HIGHLY recommend.

I cannot recommend CSM Custom Rugs enough! We were sent here by Carpet Mart when they didn't have…read moreexactly what we were looking for, and Steve and his wife went above and beyond in helping us. The first runner we chose for our stairs came in with the pattern incorrect (the stripes wouldn't line up). Steve want to bat for us over and over, trying to get them to make it right. He gave us regular updates and was so communicative. We ended up having to chose another, and Steve spent hours installing it perfectly. It's gorgeous and I couldn't be happier! I highly recommend this family-owned local company!

From the owner: CSM Rugs specializes in quality carpeting and handcrafted-area rugs made to your specifications and…read moredesign. In addition, we offer a full-service carpet workroom that includes binding, serging, fringing, and repairs. We also offer top-quality carpets which include wool, nylons, sisals, and synthetics. Family-owned and operated since 1987, we are committed to providing a quality product at a fair and reasonable price. All workmanship is guaranteed.

Always professional with the unique inventory found nowhere else in the area. Knowledge of rugs…read moreand access to worldwide dealers is unparalleled.

I live in east Louisville and am trying to get my house carpeted in the next 2-4 weeks. I'm out…read moregetting appointments for a quote now. I literally just walked into Sam Kinnaird's (4:10pm) and nobody was in there. I walked around for 5-10 minutes and nobody came to help or anything. Go to Carpet One or Carpet Mart... they both have people actually inside the store and making an appointment was quick and easy. I feel like a place who has no customer service in the beginning will only get worse if there's an issue later down the line.

Thought we were using Sam Kinniards, a long time Louisville business. NOT! If he's still alive he…read morewould be ashamed of the work that do now. My credit card charges were under the name of Premier Flooring. They asked for full payment to finish the job. BIG MISTAKE. Its been 4 weeks, started, not finished. One board is not a matching color. Nails sticking up, a real mess. Cant have visitors, including kids, who might hurt themselves by stepping in the wrong place. I DO NOT RECOMMEND THIS COMPANY TO INSTALL FLOORING. Save your time and money. Go somewhere else. PS They require payment in full before they will start a job. Ive called them and only get voice mail.