I didn't actually choose this bank - Iwas dragged here through a merger, ripped from a perfectly…read morefunctional financial institution and deposited into what feels like a garage full of loose wires, missing paperwork, and mysterious smoke. Think of it as banking through teleportation, except instead of emerging in the future, you materialize in a shed where someone lost the instruction manual back in 1998. From that moment on, it's been a masterclass in dysfunction

Professional, kind, and outstanding service. Give her a raise please! She has helped so many times…read moreand we are so appreciative of her help!

This bank branch provided me one of the best customer service. They are very thorough and very…read morehelpful. Jeanine and Brian are awesome. It feels like the old banking ways when everyone knows everyone and willing to help the people in need especially in certain circumstances. Plus, free hand sanitizers! Kudos!

10440 S Cicero Ave, Oak Lawn, IL 60453 Branch…read more Sebastian, I will do business with You anytime. You are a problem solver and understand how to talk to people. You have a bright future my friend. I needed a simple solution and made three phone calls including an excruciating 800 call in which a non English speaker insisted on read a disclosure. Painful and stupid. I call Sebastian by chance, and he came through with an elegant solution. He talked me through it and it worked. Thanks Again.

On Saturday 8/21 at approximately 1:40pm I was in the drive through to make a deposit. The cash…read moreportion of my deposit was $453 to be exact. Well, after several minutes waiting, the teller tells me that the cash portion is wrong, less than $453. I said no, she said yes. I said then give me everything back, I'm coming inside. As she's sending the cash and other things back she claims to have "run it through the machine" 5 times and informed me that she will have another banker assist me. So I park, go inside and the new teller watched me count $453. Did it ever occur to the other teller to manually count the cash?!?! Lazy, incompetent and quite possibly corrupt. Made me wonder if I just took her word for it what would have become of the extra cash. Hmmmmm

No different than a corporate mega bank. Loan approval is cookie cutter. I was rejected for an auto…read moreloan though I had substantial assets. I was approved at another credit union that understood the whole picture of my finances. Steer clear. DuPage Credit union is just Chase with a different name.

We are done with banks!! We are moving all our financial business to Dupage credit union. No fee…read morechecking and quick turn around on auto and personal loan applications. The moment we walked through the front door people were ready and happy to help us. We worked with Kelly Cleary. She was professional, efficient and kind. She helped us set up our accounts, banking app and bill pay and in no time we were back on the road and on our way home. We received emails and a follow up call the next morning.

I was at Downers Branch today. I had the privilege of having Shelia help me. She couldn't of been…read morebetter. The negative remarks must be from pure jealousy. Shelia is a beautiful lady and woman get intimidated and say negative things. If you get a chance to have Shelia help you feel very good about it.

If you want to ruin your day, go to this place and ask a question. Everyone doesn't know what are…read morethey doing there. Today I went to ask about unknown transactions on my account, the guy was clicking computer for 5 minutes and answered " Honestly, I don't know.., come back tomorrow.." Seriously??? A year ago, I needed to transfer money, I went 2times and after 2nd time just gave up and went to different location. At that time lady was saying " Sorry i dont do this a lot, I think my username is locked.." LOL i think even high school student is more responsible than these ppl working there. Worst bank ever!!!

I stopped in to get change & was told there is no tellers & they don't provide those services at…read morethis location. Three people just sitting around seems like not a very good use of this building. Won't be back because there is no use for me here!!

You can only deposit or cash a check at the ATM, even though there are two employees in the bank…read more There are three drive up lanes that aren't functioning, but one ATM lane. This worst designed & concept bank location.

Don't use this company. They have the flag raised which we are still suppose to have it at half…read moremast AND it was snowing like crazy and no one took it down. It was dark and there's no light on it either. They don't care about the flag or service people - it's part of their marketing. I tried calling them twice about this today and no one answered the phone.

From the owner: Republic Bank of Chicago has been serving businesses and individuals like you for nearly 60 years…read more With 19 locations throughout Chicagoland - including Darien - we're nearby and ready to help you achieve your goals, both at work and at home. Put Chicago's hardworking bank to work for you today.

Tried to set up a one year retirement CD. It was a nightmare. Don't do it!!!!!…read more Took a long time and it never worked out!!!

I wish I had come to Yelp BEFORE I tried to call this branch. They have an 800 number listed…read moreonline and the first REAL person I reached spoke sooooo quickly, that when I asked him to slow down and repeat his name, HE HUNG UP. I called again, and finally got a real person, who, of course, was not even in Illinois and could not find an answer to my question on his computer, so he transferred me to the branch. I asked for a direct number to that branch and was told I had to go through the 800 number. By now I have worked up a sweat pushing numbers, being transferred, and THEN, after 7 minutes, someone actually in Darien came on the line. For anyone who has a regular job, with regular hours, this bank is open until 1 on Saturday for your banking convenience ~ otherwise, like you, they only work until 5. However, I was informed they are open late on Friday evenings until 6. Right, that helps. They do not like banking face to face and encouraged me to conduct my banking business ONLINE. Being technically challenged, that's not going to happen. What has happened that it would have been easier for me to actually drive over to that branch to get my questions answered? Am I the only person left on earth who prefers people interaction to machine interaction?