Can't say enough good things about Michael C! Very helpful, patient, communicative, and kind the…read morewhole time. He's the biggest reason my elderly mother keeps her accounts at this bank. Thanks Mike!

Forest Park Bank has been my bank for 40 years. I have never waited in line for any service more…read morethan five minutes. When I am banking inside at a teller's window or at the drive-up window, I am always serviced by a friendly, knowledgeable, and courteous bank employee. Eric, Robin, Nora, Pam, Efron, Fernando, Meera, Neeva, and Sibel to name a few are employees who provide outstanding service. Being 83 years old, I always ask them to check my addition. If I made an error, they correct it with a smile. An employee has called me several times at home reminding me my CD needs attention. Another employee provided outstanding service when someone stole my purse with my banking information inside and even called me at home the next day to see how I was feeling. Forest Park Bank is a home town friendly bank. I would give this bank ten stars. Kathleen Walton

This is probably the most gorgeous bank in Chicago. I'm reviewing the interior and the look of the…read morebuilding, though after reading thru their website, I think I'm going to say GOODBYE to crappy, giant megalith corporation Chase and more all my pennies over here. The inside looks like an architectural museum. And a bank that cares about that AND making me rich is a bank I wanna be associated with. Total class. Bye to Chase, the run-down donkey, and hello to Met Capital Bank, the thoroughbred, runnin' for the roses winner!

I am a co-trustee and Sole Beneficiary of accounts in my name at Metcapbank. The problem is that I…read morecannot access my money, even though I now have signature cards. These accounts were opened in my name 5 years ago without my knowledge or permission. You can see what a nightmare this has become for an elderly 69 year old woman. I have emailed Metcapbank to inform them that because of them and my brother, the other co-trustee, I will have to reapply for food stamps. With tens of thousands of dollars in my name, I am without my money for food, utilities, medical and dental care guaranteed in the trust documents. So, no, Metropolitan Capital Bank is not worth 1 star. They have not followed U.S. Banking laws and caused me great harm.

HORRIBLE Bank to deal with. I have deposited local checks for years and have NEVER had an issue…read more Have been receiving info about their "CONVENIENT" mobile deposits so I thought I'd try it. Low and behold, they slap a 10 DAY hold on the deposit for no reason.....even though I have deposited from this account before without an issue. Then I was told any checks coming in are now subject to being returned with a fee. I have NEVER had an issue with checks I have deposited. I have too much money coming in and out of this bank to be treated this way. I will be closing my account and taking my money to a bank not looking to gouge their customers with OD fees. In the meantime, I will leave negative reviews ANY place I can about this bank. HORRIBLE service.

I noticed that I only come to Yelp to give bad reviews so I figure I'll throw some balance in…read morehere....I want to commend Stephen at 5/3 for great customer service. I met him when he set up a table at my place of employment. He has since been very helpful in not only setting up an account but helping out with financial questions. I went to see him at this branch and I asked him like a million questions and he was very patient with me and never rude even though it was close to closing time. Very knowledgeable too in all aspects! Thank you!

I like the experience of a small bank. It has a personal feeling. You are recognized as a customer…read moreand the people working there are very helpful, friendly and courteous.

Would give them 5 stars if they had zelle. They are very nice people. Love supporting our…read moreneighborhood bank.

I have tried really hard to bank with credit unions or small community banks and seem to always end…read moreup disappointed. The experience at Central Federal is no different. The app is terrible and I'm constantly having issues. I will enter my password and it'll tell me it's wrong. I try again and again with the same results. And of course if you try it too many times, it locks you out. But then later I try the exact same password and it works just fine. I've complained about this and they just blame me and say I must be entering it wrong. But I can see the password if I click on the eyeball, and it's not wrong. It also keeps happening with different passwords. I totally get user error but this is way too many times to be that at this point, especially since I can see what I'm typing and can compare it to my password manager. Now today all of a sudden it won't accept my biometrics. So I enter my password... rejected. Try again... nope. Try again... nope. Try to reset the password... never get the email. (I called the bank and was told that "it just doesn't work".) So I can't access my account. Luckily I'm in the process of switching to another bank so I won't have to put up with this for much longer. However if I can't get into the app, I'm not sure how I'm going to be able to get the money still in the account since my account number is in the app.

Quality bank! Not the same experience as the 'corporate' banks taking over the world. The…read moreemployees here are extremely friendly and get to know you quick. This bank has been around for over a 100 years and you certainly will understand why within a few minutes inside. You've seen the clock, now check them out... they have the best rates on CD's and savings.

I had a great experience with Abri Credit Union. The senior loan officer was very detailed & left…read moreno stone unturned. He provided explanation every step of the process which was extremely helpful being a first time home buyer. The closing went smoothly & best of all there were no surprises. Will definitely recommend Abri Credit Union to anyone looking to make a home purchase, refinance or any other of the services they provide.

I use the Romeoville branch and have nothing but good things to say about the personal service I…read moreget from them.

If you're not banking here you are being mistreated. This bank is the best I have ever have used.read more

Our CD was due for renewal. Being with Old Plank (owned by WINTRUST) for 5 + year, and have…read morechecking, savings, and this CD, we wanted to renew it. We spoke, in person, with FRANK MONREAL the branch manager. Other banks offered HIGHER interest rates, so all we asked was that Old Plank (owned by WINTRUST) MATCH the rate of other banks. FRANK MONREAL stated, "we don't match", so we told him we would be in on Thursday 3/5/26 to close the account, and pick-up the check. Thursday morning we went in, and were told by MARKEELA McDONALD that we could NOT get our money as today is FRANK MONREAL day-off, and he had authorize it, WHAT! ... FRANK MONREAL KNEW WE WERE COMING TO PICK-UP THE CHECK, AND THIS IS HIS DAY-OFF! .. Well, in any event, MARKEELA McDONALD did get authorization, and after 2-HOURS, we went back, picked up the check, and promptly took out a new CD with the bank that has our OTHER CD. By the way, this other CD was money ALSO taken from Old Plank (owned by WINTRUST) ... Old Plank is NOT a BANK I would recommend or trust, and judging by the other reviews, other people feel that same way! ...