This is the best bank we have ever been involved with. They are personal and professional. They are…read morealways so helpful, efficient and friendly. Truly not one bad thing to say about our experience with them!! Do wish they had a drive up, but they make it so easy when you go in that it's not big deal!

My parents bank here and have always had great experiences. The bankers and other workers here are…read morealways friendly and aren't ever pushy to upgrade accounts or have certain add-ons. I used to bank at PNC across the street for many years, but I finally closed that account because they must work on commission. Not a fan. Riverside Bank also welcomes people by always having cookies, coffee, and cream at a little table near the counter. I love that! I may or may not have indulged in that this afternoon when going to the bank with my mom. If I ever need to open up another bank account, I would certainly be inclined to choose to open one up here. I'm glad Riverside has a local option for the banking needs of local residents. In my case, Riverside Bank is within an easy walking distance of my home.

If you want all of the technology of the giant financial institutions, then this bank is not for…read moreyou. If you want personalized service, a direct line with a live person on the other end to talk to, this is your bank. If you need a commercial loan, there is nothing like having the decision made by people in the building. Large banks gouge consumers and feign "relationships" by pulling out their teller windows and having customers sit at a desk to do business. All they are really doing is stealing your time and trying to sell you something while they have you. I have direct deposit and pay bills online. Any bank can do that so why NOT support a local and locally owned bank?

Can't say enough good things about Michael C! Very helpful, patient, communicative, and kind the…read morewhole time. He's the biggest reason my elderly mother keeps her accounts at this bank. Thanks Mike!

I've been banking here since 1998 - 27 years! I had opened an account elsewhere in 1996 but their…read moreservice was so bad.... I've never had a problem of any kind there. In fact I've noticed that there's 5 or 6 people working there who have been there since 1998 and that speaks volumes to the character of management - has to be good to retain employees for so long. When I call Sue quickly routes my call to whoever I need to speak to. She's a lovely woman and like the other team members there - is friendly, professional and works to help get me to the right person as quickly as possible. I don't understand the low reviews - all I can say about that is this - as a regular customer at any business I've noticed over my years that if I treat folks with respect and kindness that's what I get in return. You can bank here with complete confidence.

Decent bank, nothing too great, nothing too bad. Just don't get into contact with a girl named…read moreNina. Completely unprofessional and treats you like you're an inconvenience. I'll continue to bank but it will be through the drive through to avoid her.

I was having a problem with my debit card, and I was taken care of promptly. Juanita was especially…read morehelpful with getting my issue resolved, and even took the time to help me set up a savings account. Great service even during trying times.

Rachel she is the best and the nicest of all the clerks and the most attentive and very hotttt too…read more, sorry

This Bank of America branch has a good location. I was grateful they helped me in changing wrapped…read morepennies I had into dollars. The interior of this branch location looked nice. The staff were well-dressed. I was grateful to obtain quarters from this branch location for doing laundry at laundromats. I wish everyone all the best in Yeshua's Name!

I deposited cash and then asked for coins, the manager Ricky and teller said I must told them the…read morecode in my text message. However, I did not receive it. Then, they did not give me coins.

I opened a new BOA account in 2019 with $1000 as a not-for-profit organization. I already had…read moreother accounts with BOA. This account was never linked to my other accounts resulting in the entire $1000 being destroy with fees. This is the fault of the representative opening the new account? BOA is only willing to refund me $32 of fees. Big Bank Bully!!!

I noticed they got a new ATM the other day because I can hear people putting there PIN numbers in…read morefrom inside my home. The new ATM is so loud.... I can hear it late at night and early in the morning... it's becoming a big problem.

All of the ATMs are closed at once, the lobby is not open and no one is picking up the phone. And I…read morepay $15 a month for this!

Today was a shocker I was profiled for the first time in my life !!!! Citi bank is a racist Bank…read morealso they don't like Black people (especially with money) . I banked with them for several years. I had over $100 thousand dollars through my account-and today I received a check from my boss , I went to deposit it and they CLOSED MY ACCOUNT. Assuming it was fraudulent but took the money out of The company I work for Account ! Once I called them about the situation they basically told me we don't know how it's fraud but it is fraud ! I can't make this up. I hate Citi bank. Don't bank with Citi bank.

The manager of the bank is so rude. she acts like she it to good to help anyone out. I would…read morenever do any business with this location.

I've been with 1st American Bank in Riverside IL for decades. The staff there is always courteous…read moreand efficient. I've never had any issues there and whenever I have any questions, I always get the answers I need.

Lupe Pearson is such an awesome individual. She has helped not only myself but my fiancé as well…read moreover the years and we appreciate her and the access credit union staff as well . I recently needed a loan to pay for a class and thanks to her, I got approved. I am now working on my masters degree.

This Bank is terrible, system constantly goes down , terrible wait times otp and they lock your…read morecard for small purchases please do not bank with them