This bank is around the corner from my house so I have a passbook savings account here. I like the…read morefact that it's close because whenever I have some extra money and I walk past this bank, I stop in to make a deposit and I saved up a lot of money that way in addition to my regular savings account at a bigger bank. I used to like the idea of patronizing small businesses in Andersonville for all sorts of products and services. But I learned that you shouldn't be fooled into thinking that small businesses are always great and that they will always treat you great. And you are also not going to get all of the services you would get at a larger bank. But the service at Northside Federal Savings is not very good. There is one male teller that is exceptionally rude, doesn't even say a word, just motion to you and slides your receipt under the window. The bankers are ok but they don't tell you all of the information they should. For example, when I added a beneficiary to my account, Northside ran a Chex Systems report. Later that day when I went to another bank to open an account the banker there told me "I see you just opened an account at Northside Federal Savings" which I didn't. Also, Northside Federal charges you an ATM fee to use another bank's machine. Come one. You only have one location and you charge for out of network ATM usage? I'll continue to have this "extra money" savings account here because the location is very convenient. But I won't keep my main savings account here with most of my money nor will I do checking here.

And not taking coins from their customers now. I haven't worked for 3 months and ran out of money…read moreand need to cash in my change and the bank I do business with won't take my coins. Unbelievable.

I have been a long time customer for approx 20 years. I received a call today from…read moreMetro saying a bill of $4 and some cents is coming out of my savings account today and I am $.19 short. The banker said if I didn't deposit $.19, the bank would reject my payment and I would get a $30 fee on top of that for $.19. Now I have a savings account with $250 in it at Metro and my payday is this Thursday. I asked if they could just lend me out of my savings account the $.19 to cover the short amount and in three days the money would be back. They can see I have been a long time customer with guaranteed payment every two weeks on a Thursday. Now this is my mistake my bill was short, I thought the amount of money I had left in the account covered the bill in it's entirety. I own up to this. I called Metro back and asked if they could just pull $.19 from the $250 in my saving account and put it toward the bill. The banker aggressively said "no, there's a $250 pledge on the account and we don't pay your bills for you when you're short. " I explained my two other banks have covered the amount I was short a few times (under $15) and sent a letter explaining what they did for me and also said no bank fee was assessed In them doing so As a courtesy for being a good customer. This banker angrily said "that's not true! Banks don't do that." Actually, good banks do- especially ones who put customers first. So I will be sending her a copy of the bank letters I received Just to prove her wrong on this. I asked to speak with a manager. No one would talk to me and the time to get the $.19 was down to an hour. So I had to drive 45 mins to get to the bank to deposit my $.19. This bank looks down on you for being poor. Ive dealt with this bank for years. This is not the first time they've been rude to me. I never wrote a review, because I just felt like maybe the staff member had a bad day, but this seems to be an ongoing thing and today's situation was the final straw. This bank was used for just a savings account and a credit card, which was given to me when I started working at my job. I will be changing careers soon and will be closing all my accounts with Metro soon. If this bank won't help me with $.19, when the money is in my savings account, what makes you think they will help you? Do yourself a favor and go elsewhere where customers are put first and not looked down upon.

We had a great experience here opening my daughters kids account. We were greeted on the phone by…read moreJulianna who was great at answering questions and she set us up with a super quick appointment, when we got there Ryan Neubauer took care of us. he was excellent and knows his stufff. Good work young man! I have been in the Credit Union world for over 20 years and know how to recognize a good credit union. this is one of the good ones. excellent service, great location and an array of services offered. Stop in and experience the Credit Union difference. thanks guys! Shake and bake seal of approval.

Tried to cash a check yesterday but they said I needed the check stub to verify. They also said…read morethey needed to call the manager (who they couldn't reach) to verify. I dig the stub out of the trash to bring it today, and they say they need to call my job to verify. They call my job, but STILL can't verify because the payroll person isn't in ON A SUNDAY. It's like they don't want to make money. And THEN they try to tell me that my check stub IS NOT a check stub which is why they can't cash the check. WTF. Would give zero stars if possible. This place has been a waste of my time.

I love going to this place. It's quick and convenient; the staff are friendly and efficient. I come…read morehere for quarters (laundry) and to retrieve money orders. To purchase a money order it only cost $0.50. If you are interested in quarters they charge 0.25; if they're feeling generous sometimes they won't charge me to turn my money into quarters. With the restrictions of covid, they have hand sanitizers everywhere and they enforce social distancing. There is a cute swing inside. It appears to be a furniture speaks that speaks to the culture of the works who looks to be of middle eastern decent, If I am not mistaken. I never sit on it because I'm afraid it'll break but it looks nice. There is also an ATM inside to withdraw funds.

I just moved to Chicago and decide to open an account at a local bank. My experience with Wintrust…read moreLogan square was the most positive experience I ever had with Banks. The banker (her name is Sherry Daniels ) gave me a quick, clear and professional explanation for the product I was interested and had my accounts opened quickly. Very friendly and welcoming staff.

I come in from time to time to use the coin machine. Always friendly and very welcoming. The…read moresecurity guard is even friendly and assist in helping you. I've read some of the reviews about the poor customer service. I have been here several times and never had an issue. Customer Service has always been good to me. I guess it just depends on your experience and who is working on that particular day and time.

Hi liberty bank is so unprofessional. U cant never get a hold of them. When u do they jst start…read moretalking and forgetting about their customer. U call again after they hung up and it goes to voicemail. I dnt knw wat seems to be the problem when ur jst trying to make a payment...

I took out a mortgage at Liberty bank about 2 years ago. As a lot of people may have noticed the…read morereal estate taxes in Chicago have increased in the last two years. As one might expect, the monthly escrow amount on my loan has increased after the yearly escrow analysis. What impresses me about Liberty Bank for Savings in Chicago is not only did I receive my yearly escrow analysis but I received a follow-up phone call from a live human to make sure I was comfortable with the escrow amount increase. Yes, that right! A phone call from a live human located in the U.S. as well. Thank you Liberty Bank for the human to human contact! Perhaps a motto could be "The bank run by humans for humans! Keep up the good work! Best Regards, Kevin

American Eagle Bank of Chicago is the best!…read more This neighborhood community bank is very people orientated. They care about you and will do their very best to serve you effectively and with a friendly smile. The staff at American Eagle, including the bank President, Greg Whipple are just the best.... compassionate, caring and empathetic to your individual needs. Personal service always, it's not like going to a big bank where you are just a number... These guys are your friends, they treat will treat you well and know your needs personally. Highly recommended! There is no bank like American Eagle Bank!

In the land of crony capitalism and greedy banksters you may still find sane places to do business,…read morewith honest personnel. One of such places is American Eagle Bank. You do not have to jump thru the hoops to avoid penalty or gain .ooo1% interest on your deposit. Changing bank is the pain in the .... rear end but if your bankster is giving you hard time, making you favor managing (read stealing) your money, tell them goodbye and look for something else. American Eagle Bank should be definitely on your list. Mark M

What a painless experience! I went online to trade in dollars for peso and scheduled an…read moreappointment on a Friday. On Saturday I got an email stating that my money was ready for pick-up. This location is situated in the mall area of the Shops of North Bridge. There is parking in the 516 N Rush parking facility. Access to the currency exchange is just outside of Nordstrom, across from the Jellycat plushy store. You can access Nordstrom from the parking facility. You have to take the escalator to the top, then go through the store to the mall. The currency exchange itself is a small enclosed area. The young woman, Tricha, who took care of me and The Queen was super nice and very careful when it came to counting out our money. She was great. She explained the exchange rate and carefully told us how much we had requested in pesos and counted it out in a slow manner so we could see each bill being counted out. She also explained the process for us to return any money not spent in Mexico to get back dollars. The exchange rates and service were very good and this will be my go to for exchanging dollars to foreign currency.

Small booth in the mall across from Nordstrom. Very easy to use except you have to pay with debit…read moreor credit card has a 3% charge.

Amazing ! President Brown & the entire team at SSCFCU offers custom attention successfully!read more

This is a very nice community credit union When you have a…read moreaccount with them you can enjoy free money orders. You can open a account with a small amount down. This place offer many of wonderful services Car loans Home loans Vacations accounts You can even save money for any occasion Let's not forget You can save for Christmas time And your wedding. Just to name a few Most of all this place has many services That you can enjoy.