They put stickers with their name and number on the garage doors that they install. This is a…read moregenius move, and 100% why I called them initially. You might think that seems like a fishy tactic to lure in customers for shoddy work. Definitely not the case here! Scheduling the appointment was a breeze and the technician let me know when he was on the way. My issue was a dead circuit board in my 20 year old garage door opener. The tech went over the replacement options along with clear and upfront pricing. Once I decided, he was able to do the install right away! While he was there he went ahead and gave my other garage a tune-up as well. Both doors are quieter and smoother than they have ever been. It's actually kind of amazing how much better they are now. I highly recommend them for anything to do with your garage doors. Thanks!

Called Cincinnati Door & Window to inquire about the installation of two garage door openers. I…read morecalled them based on other reviews and ratings similar to this one. Lonnie took my call, answered all my questions, and quoted me a fair price based on what other such installations have cost. A month later I called them and scheduled the installation. (Needed to get some electrical work done first.) When Adam arrived he did some quick measurements based on how the garage doors opened and informed me that the track for the belt drive openers wouldn't fit since I had such a low ceiling. He took photos and discussed it with Nick, the Service Manager. After some serious discussions a solution was found and thanks to the exceptional team of Adam, Nick, and Lonnie I now have excellent garage door openers and an answer why previous owners never installed them. Great problem solvers!

I can't say enough good things about Lisa Chambers and her team at The Glass Guru of Mason!…read moreAs a local realtor with Coldwell Banker, I called them on short notice after a home inspection today flagged some window glass issues. Lisa personally came out within two hours to measure everything herself. She was professional, friendly, extremely knowledgeable, and genuinely understood how important speed and accuracy are in a real estate transaction. My client felt completely taken care of, and the stress level dropped immediately. That kind of responsive, owner-involved service is rare these days. If you need glass repair or any glass work in the Mason, West Chester, or surrounding areas, call these folks. You won't be disappointed! Highly, highly recommend. Thank you again, Lisa!

Wonderful and fast service after my son smashed his tennis ball into a tiny attic window really…read morehigh up on the peak of my house. Also used them for my shower glass. The first one didn't work so they recut the glass and it was installed perfectly!

I used these guys last year based on a referral. I will not use Nate or his company again…read more Experience was not up to par and too many other window companies out there doing a better job for similar cost. I waited 9 months to post this review mostly to make sure I wasn't just writing in anger. good things -Nate is a nice guy and so is his wife -calls and emails returned quickly not so good things -custom $4000 window took more than 12 weeks from ProVia -window was built wrong - ordered incorrectly -needed corrections -installation - they took all of my old rotted brick mould and tried to cut it up and piece it together with caulking - it looked like a three old did it (I made them replace with all new brick mould - I should not have had to ask for this) -J channel moulding not replaced - I was never even asked about this - new $4000 should come with a new J channel (at least ask me) -inside mouldings not painted - if I knew this in advance I would have used someone else -no accountability, Nate talks a big line but end of the day does not hold himself or his company accountable for excellence outcome -after this experience, I ordered a new $14,000 door from ProVia and used someone else, the other company did an amazing job and exceeded all expectations. I suggest you do the same I will be buying $30,000 of brand new windows for my house this week. Writing a check to pay in full. 23 windows. I wont be using Nate or Meyer Windows.

Had a leaking window and called for service. Nate called back to say that he just did…read moreinstallation, and then suggested a Contractor who could provide this service. I appreciate the call back. Most Contractors wouldn't.

Is it unreasonable to expect new windows to be cleaned and fingerprint free?…read more After a couple of other quotes we selected Windows Plus. The windows from Windows Plus gave us more window than the competitors. We did not have to order all new blinds where we would have needed to with the other local options. Unfortunately my husband and I had to leave out of the state for a family emergency. We were available for the first day installation but could not be here for the entire installation. No, my husband nor I could not have waited to leave. My brother in-law was available for the rest of the installation. Personally I prefer to have all work inspected prior to final Payout but could not leave that responsibility to another person. We arrived back home a week after the windows were installed. Once I started inspecting the windows I immediately messaged the company. After several emails and pictures sent showing some of the problems an appointment was made for two representatives to come out and inspect. Let's just say every window had some problem (gaps in the frames, a spot visible to the eye in between the glass panel, missing screen, poor screening, missing screen nut, frames cut too short, damaged decorative wood window trim ....) in addition to each window would need to be cleaned. The window installers were very nice and courteous when we were here the first day. They were very mindful of our cat who often likes to "escape" to be chased around the yard. One of our half moon shaped windows were being changed into a rectangle casing window. It turned out beautiful with the exception of the vinyl framing on the outside where there was a gap. Extremely long strand shortened - most issues primarily the blatant ones have been resolved. We still need to clean all our new windows.

I called and asked for an estimate. Jim came to our home on September 30, took our information for…read morethe quote, and indicated it may take a day to get it via email. Since we didn't hear any more from Jim, on October 2 I sent a follow-up message to him via email - no response. On October 7 I sent another follow-up message to Jim via text message - no response. I suspect that he didn't like the fact that we weren't thrilled with their choice of installers. I would not recommend this company. If Windows Plus decided they didn't want our business, they should have let us know.

Had a door opener installed. Spencee was very professional…read moreand courteous. Very pleased with the product and installation.

Not an honest company. Charged me to replace openers and hardware on two garage doors. Installed…read morenew openers but reused old hardware (springs, pulleys, etc.). Doors started having issues within weeks. Spencer replaced one spring when it broke a few weeks after his initial install, but when it broke again a few weeks after that he refused to answer my calls and make it right. I had to hire another company to come out a do the job right.

I contacted The Glass Guru because the bay window in our home was seriously fogged. It occurred…read morerandomly. I decided to wash the window and then noticed a small fog and it quickly took over the entire window. They came and gave us an estimate and I was very surprised how affordable the cost was. Within two weeks they had a service technician at the house and the window looks brand new.

I Rate them 1/5. The door is very nice. However, it was a brand new tiled shower, never even used…read moreyet. They busted the tile during install. Not only did they bust the tile, they didn't tell me it happened before they left. My husband found it the next day. I have been reaching out since November 2025. I've called 6 times and each time I'm told the owner will call me. I called today. Mary apologized again and I still didn't get a call back.

I requested window replacement last September 2024. When they sold me the windows they said it…read morewould take 6 weeks for the install. They offered me a very affordable price and I was happy with how things were going. However, I have not seen them since I gave my deposit. They keep saying they will get it done but it has been 9 months. I'm not sure what is going on here but I'm not happy with how long things are taking. If they are too busy to do the install just let me know. I'll accept my deposit back or the windows and get someone else to do the job. But having me in limbo for almost a year is unfair. This whole process has been very frustrating.

From the owner: I have been doors windows siding and much more for 17 years working for other companies I am…read morebranching out on my own! Call or email to set up a time for me to come give free estimates I am insured. Let's get you started today!

Cinti Door replaced my garage door about 5 years ago. Today the spring broke. I called about…read moreservice and was told to wait 5 days. Good for them to be busy but either they are selling poor quality doors or they don't service what they sell. Either way not acceptable.

I had some issues with my garage door a few days ago and I decided to call Cincinnati Door when I…read moregot a day off. I called as soon as they opened and was able to get someone sent out the same day! My technician was Cody and he was awesome. Polite and explained everything to me. He was in and out in only about 30 minutes. I'll be recommending this company to anyone who has repair needs!

They were very professional and did just what I wanted. I am very happy, hard working men in 90…read moredegree heat. Their bid was very reasonable but not the lowest. Sometimes you have a gut feeling about a company when talking to the sales people.

I changed my review Because my patio is beautiful and after I was unhappy with their cleanup, they…read morecame back were professional, and cleaned it up!