1. Old Navy

0

Wilkes-Barre, PA

Cancel

Open app

Search

Old Navy

3.0 (4 reviews)
Closed • 10:00 am - 7:00 pm
Updated over 3 months ago

Old Navy Photos

You might also consider

Recommended Reviews - Old Navy

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 8
Thanks 2
Love this 11
Oh no 0
Photo of Bruce K.
2442
26485
79108

11 years ago

Helpful 7
Thanks 0
Love this 5
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Jon S.
0
14
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Old Navy

You might also consider

Verify this business for free

People searched for Women's Clothing 348 times last month within 15 miles of this business.

Verify this business

Shooze Contemporary Boutique

Shooze Contemporary Boutique

3.7(3 reviews)
2.8 mi

One of my favorite finds in NEPA. The staff really takes the time to help each guest. The…read moreselections are phenomenal. Some of your favorite high end brands right here at your fingertips. Truly feels like a big city store found in New York or San Francisco but is right here in Kingston. The quality of the items is unbeatable. Bought my new favorite pair of Frye boots here!! They help keep my fashion on point. Shoes, boots, dressy clothes, sweaters, casual clothes, jackets, gowns, business clothes, jewelry, and purses. You can literally find an entire outfit for any occasion and the accessories to go with it. Just to name a few brands: I found Tory Burch, Alice+Olivia, Frye, Paul Green, and Sam Edelman.

​I rarely feel compelled to write negative reviews, but my experience with this merchant was so…read moreremarkably unpleasant and dismissive that prospective customers deserve fair warning. ​When my package arrived, the box was visibly damaged with an open hole, and the hat I ordered was nowhere to be found inside. Assuming this would be a routine carrier issue, I documented everything immediately with comprehensive photographic and video proof. ​Reaching their customer support, however, required absurd persistence: two unreturned emails and four separate phone calls before an actual representative bothered to pick up. Rather than handling the matter with standard professional courtesy, the representative was confrontational from the start. She arbitrarily dismissed clear visual evidence, arguing that the hole in the box "wasn't large enough" for the item to have slipped out, and flatly stated they would do nothing to assist me because my account was flagged by their automated system as a "medium-risk buyer." ​To add insult to injury, UPS specifically informed me that damaged/missing shipment claims must be initiated by the shipper. Instead of taking ownership or filing the standard claim on my behalf, this business simply washed their hands of the transaction and treated a paying customer like a bad-faith actor. ​Curious about this baseless "risk" accusation, I contacted Shopify directly to find out why an ordinary transaction would trigger any alert. The explanation was laughably mundane: my billing address differed from my shipping address (an entirely standard scenario for anyone who splits time between residences in Texas and Colorado). ​To treat a customer with such overt hostility over a standard carrier mishap, while hiding behind an automated address discrepancy as an excuse to withhold basic support, is the height of unprofessionalism. If you value responsive service, basic accountability, and being treated with respect when shipping issues arise, take your business elsewhere.

Photos
Shooze Contemporary Boutique
Shooze Contemporary Boutique
Shooze Contemporary Boutique

See all

Old Navy - womenscloth - Updated October 2026

Loading...
Loading...
Loading...