I recently visited the Carters location in Moosic, PA to purchase clothes for my toddler while…read moretraveling. We are residents in Miami, FL and I must just say the customer service between both stores is like night and day. The store I visit in Miami has tables held up by receipt rolls and staff that is anything but helpful, unfortunately we expect that here. When I stopped at the location in Moosic, PA I was instantly greeted! I couldn't believe they said hello to me and not in robotic spewing off the phrase of the day style .. a generous "Welcome to Carters Oshkosh are you looking for anything in particular?" I browsed around, found an adorable sleeper but couldn't find it in 24 months, the employees could easily tell I was struggling looking for an item and the manager, Laura, approached me and helped me find my size. It might seem silly to some to let that be an experience that sticks with you, but for me it made my shopping that much more enjoyable and excited I ventured out rather than the typical online shopping I'd normally do. Thank you !! - mommy and Lucas from Miami

helped a lot of my family members and gige free socks and water great quality suits on short noticeread more

Alyssa was very kind and helpful. I've bought multiple suits from her so far and I've had great…read moreexperiences. Thank you Alyssa!!

Really nice helpful sales people. Good selection of shoes at great prices. Nice place to shop for…read moreshoes.

I used to like famous footwear, especially when they have their buy one get one deals, but recently…read moreI haven't been impressed with the store or the selection. I recently went in and looked at the clearance shoes and several of the pairs I tried on were dirty and looked like they had already been used. I would still come and browse during a sale, but for a better selection and cleaner store I would recommend DSW on montage.

The only Lane Bryant in our area now! This shop has a Cacique side (where they sell bras,…read moreunderwear, etc) and a "regular" clothing side. Styles are hit and miss depending what you like. On my most recent visit I found some jewelry I really liked, but that was about it. They have some good workout clothes (Livi) but I know these go on sale so if I want something, I'll wait. Make sure you check for unadvertised sales -- they usually have a coupon you can get online and use in the store. Ask at the register. I was disappointed in the saleswomen at this store on the day I visited. I wasn't greeted when I walked in and all four of them there looked like they'd rather be somewhere else. No enthusiasm at all and I felt like I was bothering them when asking questions. Not sure what's going on but they need a morale boost!

I had the pleasure of coming into this store. I love Spencers. I was amazed with all of the Jack…read morethe pumpkin kings stuff on display. They had many things on sale everyone was very pleasant. Keep doing a great job.

I want to preface this by saying I love J.Crew and everything about it, and that this review is…read moresolely based on customer service I encountered with a worker at this store. I was getting different sizes/colors for my mom and grandmother in the fitting rooms and putting back clothes. I overheard remarks from one of your workers, and her also saying that we were spending so much time in the fitting rooms, were making a huge mess and leaving her to clean it up, and that we would not be able to afford everything we were getting. This was not only hurtful but entirely unfounded, as we were respectful customers and neatly put back everything we tried on. The worker's remarks were overheard by another individual, who said, "I don't care, at least they're spending money." While we appreciate the sentiment of valuing customers, it was disheartening to feel dismissed and devalued in such a manner. As loyal customers, we were taken aback by this behavior and felt deeply disheartened by the lack of professionalism displayed. We believe that every customer should be treated with respect and kindness, regardless of the circumstances. We saw her side eyeing us and looking us up and down as we were being checked out, and she even had the audacity to come over to our cash register to try to hear the total. Thank you to the kind worker who was checking us out, for she realized what was happening and said our total quieter. I also wanted to say that I pay YOUR bills with the money I spend at your store. You should treat everyone with utmost respect, no matter what they spend, or how much money they have. I wanted to bring this incident to your attention in the hopes that it will be addressed appropriately. We value the J.Crew brand and the quality of your products, but incidents like this can greatly impact the overall shopping experience. We hope that steps will be taken to ensure that all customers are treated with the utmost care and consideration in the future.

The J.Crew factory store is located at the shops on montage. Being that this J.Crew is a factory…read morestore they offer a lot of discounts I would say 90 to 95% of their store is discounted. The discounts range from 20% off up to 60% off. The stuff here is absolutely amazing the first day that I came here I needed to get a cardigan for an upcoming trip to Washington DC when I arrived at the J.Crew a very friendly employee greeted me and asked me if she could help me I told her that I needed to purchase a cardigan for my trip and I cannot find any store around the area that has any cardigans in stock she told me that she didn't know if they had any cardigan stock but she was going to check for me. She ended up coming back with a medium cardigan and it was a perfect fit I was so happy she asked me if I wanted to try it on but I told her no I will take it she brought it up to the front register for me and told the girl at the register that I would be purchasing this. As I was leaving the store she said I hope that you have a good day the staff was extremely friendly and they look happy to be working at this location. Overall this J.Crew has everything that the J crews New York City have. What sets this J.Crew part is that they have a lot of discounts because they are factory store. The staff here goes above and beyond and I highly recommend shopping here. If you see a young girl with blond hair and green eyes she will hook you up. PROS: -The girl with blond hair and green eyes will hook you up. - staff is friendly

Great selection of some sporting goods but mostly sports team jerseys and hats and shirts and…read morejogging outfits and all sorts of things to cheer on most teams. Prices were medium-high and up.

Awesome staff, great customer service. Went in today to return a defective item and they swapped it…read moreout with no harassment at all. One staff member said I was the second person to return the item. Love this place.

purchased a pair of Clark sandals on April 18th and they tore up on April 28'!!! ten days, so i had…read moreput the receipt in garbage along with box by thencome to find out i need them in order to exchange and they would not accept the charge on my bank statement. Clarks Shoe quality 0 Associate i spoke to 4- not sympathetic dod not care

My go to store in the Wilkes-Barre area for shoe shopping. Encore is located in the Wyoming Valley…read moreMall; next to JCPenney (regular Shoe Dept. is located in the Arena Hub Plaza.) Large store with an excellent selection that tends to stock the odder sizes that other stores and regular Shoe Department's don't. Almost every time I shop here, they have the 1/2 size wide I need. Selection in-store includes work boots, dress shoes, and everyday sneakers, with a separate clearance section off to the side. Overall excellent store worth a stop, and unless you need something very specific, the best of Wilkes-Barre.