Some friendly staff, store is a bit hectic when it comes to checkout. Line was really long and didn't move for some time, then they eventually opened another cashier. Good selection of clothes throughout, but I think I will stick to their online shopping for full range of what is on offer. Easy returns, especially if you keep the bag/box it shipped in and bring it with you (they can scan a barcode associated with that order to make it all a breeze). read more

I can honestly say this old navy will be closed in a year. They're basically empty inside they have more adult clothes than kid clothes. I couldn't find any baby boy clothes on clearance at all. It's also hard to find an employee. read more

The old navy is one of the worst ones I have been to.The customer service here sucks.almost all the employees are rude not just to me to all the customers.would not recommend the place. read more

In my years as a professional, high school, post baccalaureate , and post graduate life... me knowing how to read has never been questioned until I came in contact with "manager" 1944103 I took a picture of a sign next to linen pants which read "Up to 75% off". I then picked up each color of linen pant, since I needed none, to take to the register for the discount. The pants were to be 10 dollars. None of the pants that I picked up next to the sign were 75% off as posted. I initially asked the clerk, but yeah... we know how that story goes. They haven't removed the sign! I then asked the manager. She took her time to help me and naturally seemed pissed. After struggling to determine 75% (you know diving by 4 then multiple by 3, subtract from original price; for which she used a calculator on a cell phone) she goes on to tell me that she would only do this once since I must have had a hard time reading the sign. And the next time she would not do this for me. For the record, this may be my tenth visit to an old navy store... ever. Let's just be clear... you actually could be reported for false advertising since not one item in the area was as posted...75% off. You did not do me a favor, you did your company a favor. As far as my reading skills, I think my mother and grandmother who both taught English would be insulted, along with HISD, TAMU, Rice, and my current employer. I don't necessarily care for the quality of clothing at old navy, but since starting a new project at this top 10 global company where I apparently slide through the ranks for not knowing how to read or to do fractions, I needed to buy some disposable jeans, which were up to 50% off. Saw the linen pants that I can keep in my desk for customer visits. Please watch your attitude in the future. You never know who you are servicing. It may be time for some leadership training!!! read more

Old Navy - Men's Clothing Near Me - Tomball, Texas

This employee was so ridiculously rude. I came in with my family and she treated us with so much disrespect. Her tone in voice, her side comments, and her overall energy was extremely unnecessary. I understand everyone has bad days, but that doesn't give you the right to be so disrespectful to anyone. I really hope Old Navy steps in and does something about her. read more

Old Navy - The employee - Men's Clothing Near Me - Tomball, Texas

I used to model for old navy long ago before I did polo sport. Although I used to love old navy clothing, this location has left me not wanting to support old navy. But I will say this particular location is not what remembered old navy being. Hopefully some one on the corporate sector will see these reviews and set that store right! Old Navy at 249 you suck! Do better read more

Worse customer service and the rudest I've ever been treated. Definitely won't be returning to this location or OLD NAVY. Didn't even deserve 1 star. read more

I love this location..the ppl are always friendly and willing to stop what their doing to help. This is one of the reason why I open the Old Navy credit card. Great customer service read more

Sucked the lady at the register told me get lost that she didn't want to check me out and I ended up leaving after having sent a hour shopping read more

There's already more girls clothes than boys but mixing toddler boy and girl clothes together makes it even more difficult to find what I want. I spent way too much time looking for boy 2t pajamas and found only 1pair. Most of us are not feeling the gender neutral crap. We want boys to be boys. I guess I will shop elsewhere. read more

Never enough checkers here. Don't come here if your in a hurry, you'll be late. 5 registers, 1 person working 1 register.

Epic sale? More like epic fail. Half their items that they had under sale signs were not on sale. Not a sales person out to help sort through the madness. Tried on a few items and it was either way too baggy or way too tight with no size in between. Too bad..... I thought this place was good to get clothing from. read more

Worst Old Navy store - "managers" are not customer focused, not enough checkers, non existing return or exchange line. I rarely leave reviews online, but in this case this store needs to change or shut its doors. read more

We went here to look for some clothes for my kids. The staff was very helpful everyone was nice and they had a great selection . We'll be coming back. read more

This is one of my favorite Old Navy's around town. The selection is usually pretty good, the staff is always nice, and it's clean!!

So I've been at this location twice and there's always a long line with 2 people at the register. The people at the register looked tired and their body language didn't appear to be motivated. The associates on the floor appear almost lifeless and don't greet customers or ask you if you need assistance. I guess the standards of retail at this store aren't what I'm used to from shopping at locations in Nevada and California. And what most irritated me today is there were numerous pieces of clothing on wracks that showed 40% off and $13.99 signs, you look at the tag and no current price was on 3 of the items I chose. I had to have the cashier check before purchase because none of their scanners work, nice. And the lack AC wasn't helping. Needless to say FALSE sales advertising when there's numerous pieces on a wrack of the same print and style and yet the price at the register doesn't represent any type of savings at all. Don't think I'll be back any time soon read more

I will never shop at this Old Navy again...I might never shop at an Old Navy anywhere ever again. Last weekend I went in to this Old Navy and after several trips to the dressing room, picked out a pair of cropped pants and a green dress. That Monday I wore the green dress to work. I am a high school teacher, so I spent all of first period at the front of my class talking to the students and writing things on the board. Before the bell rang one of my students was kind enough to point out the giant hole in the butt region of the dress. Mortified now that I had probably flashed my entire first period class, I had to run home to change clothes. When I got home to change and had a chance to further inspect the dress, the seam that ran down the back of the dress had broken loose and the hole was about the size of a sand dollar...on a brand new dress. I had chalked that experience up to bad luck and then today happened. I also bought a pair of cropped khaki pants with that green dress. This morning I put on the pants along with the rest of my outfit only to get to work and find yet another giant gaping hole in the crotch of the pants. Call me picky, but I think spending money on clothes means that you can expect them to be sewn together properly. I have spent less money on cuter clothes that have lasted years. Yet both things I bought from this Old Navy literally fell apart at the seams in less than 2 hours of wear. No more Old Navy for me, there are plenty of other stores to shop at where the clothes don't fall apart. read more

This is my favorite Old Navy location...it is always clean and tidy as well as well-stocked. This store is always my first choice of Old Navy chains. Plus, it's conveniently located around other retail stores as well as tasty restaurants! read more

I bought a new jacket from this location and unfortunately found am imperfection on it. I went to a different closer location (Willowbrook mall) location and tried to exchange the jacket and got denied and was accused of messing up the item... I will never use that location again... Now when I went to the original location (this one) to exchange I had no issues and no questions asked! This is the only reason for me not writing Old Navy off for good! Kudos for amazing customer service unlike your neighbors at the Willowbrook mall location. read more

Long lines due to one check out being open. Then had to wait forever to make my purchase due to a customer returning several large boxes of merchandise she purchased online! read more