Cancel

    Open app

    Search

    Old Navy

    2.1 (20 reviews)
    Open 10:00 am - 9:00 pm
    Updated over 3 months ago

    Old Navy Photos

    You might also consider

    Recommended Reviews - Old Navy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Kristin O.

    In my years as a professional, high school, post baccalaureate , and post graduate life... me knowing how to read has never been questioned until I came in contact with "manager" 1944103 I took a picture of a sign next to linen pants which read "Up to 75% off". I then picked up each color of linen pant, since I needed none, to take to the register for the discount. The pants were to be 10 dollars. None of the pants that I picked up next to the sign were 75% off as posted. I initially asked the clerk, but yeah... we know how that story goes. They haven't removed the sign! I then asked the manager. She took her time to help me and naturally seemed pissed. After struggling to determine 75% (you know diving by 4 then multiple by 3, subtract from original price; for which she used a calculator on a cell phone) she goes on to tell me that she would only do this once since I must have had a hard time reading the sign. And the next time she would not do this for me. For the record, this may be my tenth visit to an old navy store... ever. Let's just be clear... you actually could be reported for false advertising since not one item in the area was as posted...75% off. You did not do me a favor, you did your company a favor. As far as my reading skills, I think my mother and grandmother who both taught English would be insulted, along with HISD, TAMU, Rice, and my current employer. I don't necessarily care for the quality of clothing at old navy, but since starting a new project at this top 10 global company where I apparently slide through the ranks for not knowing how to read or to do fractions, I needed to buy some disposable jeans, which were up to 50% off. Saw the linen pants that I can keep in my desk for customer visits. Please watch your attitude in the future. You never know who you are servicing. It may be time for some leadership training!!!

    The employee

    See all

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kristin O.
    200
    30
    14

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D D.
    0
    29
    0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Never enough checkers here. Don't come here if your in a hurry, you'll be late. 5 registers, 1 person working 1 register.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    This is one of my favorite Old Navy's around town. The selection is usually pretty good, the staff is always nice, and it's clean!!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam V.
    47
    1
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Heidi H.
    141
    18
    3

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Old Navy

    You might also consider

    Verify this business for free

    People searched for Men's Clothing 569 times last month within 15 miles of this business.

    Verify this business

    Men's Wearhouse

    Men's Wearhouse

    (57 reviews)

    $$

    Willowbrook

    Miguel needs a big raise!!!…read more We came in on an apparently busy week day evening to check out suits for prom. Miguel made sure to greet us and although busy assured us every few minutes he'll be with us which is definitely in my opinion uncommon nowadays but refreshing since that's a spark of great CS. We waited for a good 20-30 minutes which was fine since we were acknowledged and gave us time to look around. When it was our time he was focused on making sure we got what we wanted, made some GREAT suggestions and measured. All with an awesome attitude and you can tell he walks the talk. He's got great style! We picked up the suit and tried it on and it was PERFECT! No alterations and Miguel picked up on great detail to help make my son's prom suit fit his style. I'm telling you, if you need help here ask for Miguel! He'll get you right! Great guy and service!

    Aaron was fantastic today!! All of the other men that work in that store looked me and my father…read moredead in the face and did not speak. Aaron was attentive from the start and super friendly. We were only there to pick up a suit jacket, but thanks to Aaron and his suggestions, we left with a sport coat, suit jacket, another shirt and another tie! Thank you for picking up the slack of your coworkers and being an example. The older gentleman in the store just didn't care to speak at all and the other gentleman in the store had the vibes he didn't even want to be there and wasn't dressed very well for someone who sells suits. Also never spoke to myself or my father. I hope you give that young man a raise because he's keeping your business afloat if that's how the team treats paying customers! I wouldn't buy water if I was on fire from anyone else in that store who feels we aren't even worth a greeting. I'm very critical of customer service because it's also what I do in my line of work. Thank you, Aaron, for turning our experience around today! You are the ONLY reason for the stars given. Without you it would have been a 0.

    Old Navy - menscloth - Updated May 2026

    Loading...
    Loading...
    Loading...