Stopped in today with my family to see what all new clothes they had. The store was very busy but the staff were super friendly and helpful. They had a good selection of items and if you can find sale items it is normally a great value for the clothes you get. We will be back. read more

Old Navy - A retail store of Old Navy is shown with a large sign displaying the store's name in bold blue letters. The storefront features glass doors and windows, with promotional posters advertising discounts. The building has a beige facade with a stone accent on one side. The sidewalk and parking lot are visible in front of the store, with a cloudy sky overhead. - Men's Clothing Near Me - Phoenix, Arizona

I came looking for a few specific outfits for an event my daughter has tonight. I thought with the spring stuff out I might have so luck I hadn't at some stores nearby. Upon entering the store was clean, well lit and had some options for normal everyday wear or work out etc, but after walking the entire store I found nothing. Not one employee greeted me or asked if I needed help finding anything. I left empty handed, bummer. Prices are great for what they have typically, but today's service stunk. read more

Old Navy - The image shows the interior of a retail clothing store with organized apparel sections. Clothing items such as jackets, shirts, and pants are displayed on racks and shelves. The store has a high ceiling with exposed ductwork and bright fluorescent lighting. The polished concrete floor reflects the lighting, and there are signs indicating sections like 'Price Check.' The store layout includes aisles and partitioned areas for different clothing categories. - Men's Clothing Near Me - Phoenix, Arizona

For years Old Navy was the steady tugboat that pulled and kept it's corporate brethren Gap and Baby Gap through turbulent waters and likely provided to their corporate solvency. It seems now Old Navy may be just old. When it comes to fast fashion, Old Navy is still close to the top of the fashion heap. Shop their sales and deals and you can really get some decent deals, nearly all private label-you won't find name brands or even Gap throwaways here. Similar to Kohl's and others, Old Navy is now on the customer rewards kicks and it's making the checkout process a nightmare. The added time figuring out what qualifies for a rewards discount, how to configure the transactions, getting overrides from a manager standing at the ready behind the cashiers-it's really, to coin a term, a shit-show. Has to be killing their payroll too. Lots to like with the fast, affordable fashion but the schtick is starting to wear a little thin. Definitely time for a facelift at this location (and a good floor wash at the checkout area). Customer service was very good, this is a well run location, but for me, very little to bring me back in before the next Fourth of July and a $5 USA T-Shirt. read more

Haven't been here in forever and man they have great clothes for like every day wear and etc. Also they have a great clearance section. I got my winter coat from here and I love it. Got cute pajama pants during Christmas. They got cute swim suits. They have deals like everyday. A special on a specific item each day. You can also order online and return it in stores. read more

Amanda the assistant manager was amazing. She helped me with a problem with one of my previous returned and was very kind.

I had to run another errand this morning and opted to stop by Old Navy. Super convenient location right off I-17 & Happy Valley smack dab right in the middle of basically everything. Tons and tons of ample parking and since I hate door-dings, this is always a bonus for me. Let me preface this review by stating that the highest quality clothing in the world is not going to be found behind the doors of Old Navy. Recognize that. Comparing their $10 polo shirts to the $95 Ralph Lauren Purple Label Polo you got from your favorite pretentious boutique in downtown Scottsdale is not only unfair, it's just plain stupid. I pretty much come to Old Navy for two reasons: 1.) Their loose fit khaki pants which I wear to work. 2.) Their t-shirts. Before I go on, this location is just like any other Old Navy store you've ever been in. This location is clean, plenty of helpful employees and everything is always where you found it the last time you were in the store. Now about those khakis... I'm not a Millenial. I'm definitely not a hipster. I do not wear khakis, dress pants or jeans with the words "SLIM fitting / straight leg" anywhere on the garment. I'm a guy. I'm an adult. I have parts that require movement and sue me if being comfortable is more important to me than being fashionable. Mind you, I'm not interested in looking like a slob, but I'm also not interested in having my male parts pressed tightly against my zipper and seams. If today's generation of young adults enjoy that feeling of constriction combined with their idea of what fashion is, kudos to all of them. I don't particularly enjoy my groin being numb throughout my work day, so I opt for the Loose-Fitting Khakis with built-in flex seams from Old Navy. The best part about these khakis are they not only sit a little below the waist, but there is a lot of room to move around and for all your parts to feel free and non-constricted. This is terribly important for me. The pants are loose fitting and somewhat baggy without looking sloppy or unprofessional. I wear these to work everyday where I'm seated 80% of the day and they are so comfortable! Lots of room throughout the leg area and plenty of ample room in the crotch. I'm so sorry. I'm not purposely trying to emphasize this, I just fail to see how any grown man can wear a pair of pants I couldn't even get one of my quads into. If you're a cyclist like me or someone who enjoys leg day at the gym, these Old Navy khakis are your ticket to freedom and comfort. I bought three more pairs as back-up just in case a bunch of slim-fitting dudes decide to storm the Old Navy corporate office in protest of these loose-fitting khaki pants. If Old Navy ever decides to phase them out or are taken hostage by a bunch of slim-fitting individuals, I can sleep well knowing I have a back-up to my back-up to my back-up hanging neatly in my closet. When I'm not complaining about my khakis and polo shirts I wear on a daily basis to the place where I go to make money, you can often find me in shorts and a t-shirt. The vintage, well-washed t-shirts found at Old Navy are not only terribly inexpensive - they seem to last forever and are another comfortable garment of clothing. That's my take on Old Navy and I'm sticking to it. ** Individuals who enjoy feeling as though you're wearing a slim-fit straight jacket around your groin, need not apply. read more

Old Navy - Hands down - the most comfortable loose-fitting khakis. Ever. - Men's Clothing Near Me - Phoenix, Arizona

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Old Navy in general is a great store for stylish affordable clothes. However, this particular store was absolutely atrocious. I got instant anxiety when I was trying to walk through and find things. They kept asking me am I finding everything ok and I replied each time, NO! Of course me saying that didn't mean a thing because their response was oh. I'd have to say there is no way I could go back to this one. Tip for them, have your employees working instead standing around chatting and there would be a lot more improvement. Although there were a few hanging things up but majority no. I had to leave before I got what I was looking for. read more

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Place was clean and kept tidy, they have good selection of food and drinks. My bf and I went crazy and asked for four orders coz we were really hungry. To our surprise every dish is BIG portions! Not the typical brunch size so we were surprised but happy lol. Most or all dishes came with a side of chips. Their food is really good and we also had the mimosa flight which is a brunch staple... also very good. I definitely recommend and will keep going back. read more

My most recent visit will without question will be my last. When it was my turn to check out, the cashier's attitude changed from friendly to extremely cold. And for no apparent reason. I waited until called upon. I said hello. I said thanks. There was no reciprocation from the cashier, she was impolite from start to finish, and she was dismissive during my transaction. At one point, she completely stopped ringing me up to tend to other tasks. Seriously! If this representative wished to convey a lack of care for my time and wanted me to feel unwelcome in the store, then she succeeded. And thanks to a competitive marketplace, I'm more than happy to shop where customers don't feel uncomfortable and aren't left feeling dismissed. OLD NAVY - DO BETTER. read more

Worst old navy I have been to. Cloths all over the floor. I wear a common size and they did not have it. Some locations of the store I could not even go to because the floor was so cluttered. All the styles seemed to be last years read more

Terrible Experience! I placed an online order and the confirmation did not have my APT # listed. I called and was on hold for over an hour and told...."We are unable to make any changes to the address once the order is placed; please wait 3 weeks for the order to process and delivery attempt and then call back and we can change your address" Makes a lot of sense! Cancel my order! They will go out of business during the next shut down with practices like this!! read more

I was in the store today and it was a disaster. Shoes all over the floor, clothing not put back on the rack, it looked ransacked and that is not an exaggeration. I had so much anxiety going up and down the isles and my cart kept hitting random shoes and flip flops that no one bothered to put back on the racks. It really was a horrible experience and not one that is typical of Old Navy. In reading other reviews for this store, I hope that corporate pays attention, they should be mortified. read more

Oh my.. I have gone to this Old Navy multiple times and I'm never happy. I walk into the store and it looks like the workers just threw clothes onto stands. It's a mess. I dread going in every time we have to go. Clean up your store! read more

I give this old navy 5 starts....the old navy at arrowhead rarely has any stock...my go to is this store...by the way thanks! Got allot of reasonable priced clothes unable to get at Arrowhed. read more

Walked in at 6:45 PM Sunday night to be told Old Navy was closing in 15 minutes. I know what time it is - we were in there to pick up a pair of inexpensive jeans. Being told Old Navy closes is akin to being told it is last call. We'll look elsewhere. read more

Standing in a line 6 people deep and it never occurs to them to open another register. Went next door and bought my kids shoes there.

If I could I would give them a -0 review. I went in to exchange a online order I had for a smaller size. Simple enough right apparently not for old navy. I had my receipt and everything the only thing was it was a gift. Instead of exchanging them items they charged back the larger size back to the card without telling me because if she had I would have told her that it was a gift and the card doesn't exist anymore. So she turns to me and says I owe her money for the smaller size. Excuse me? She calls over the manager who bumbles around and again says I owe them money for an item I am literally exchanging for a smaller size when I said well I'll just take the ones I bought online they informed me I can't because she already reversed the charge on a card that doesn't exist. Again it was a gift so what do I get out of all of this? Walking out of the store empty handed and a very bad taste in my mouth about this crappy store and bad experience. Congrats Old Navy you got my money and the item I purchased you win. read more

Don't ever go to this Old Navy. Wow, the so called manager Zach wins for the worst customer service ever. I brought in an item I bought at this location and the clerk had missed taking off a security tag on a big purchase I had made. It had been months ago and I didn't have the receipt. I asked for the security tag to be removed but they wouldn't do it without a receipt. What an inconvenience to even have to bring it back and then the clerk said sorry can't help you. When I asked for further assistance from the manager, instead I just got attitude and "policy" statement. It was a little $8 item. I offered to give them my license number etc to show that I that I was an honest customer. Instead I was told to leave or they would call security and only come back with the receipt. Nice! So apparently I am dumbest shoplifter as well to actually come back in the store with a "loss prevention" item. I asked to talk to corporate and was shown the door. Nice service Zach. I've spent hundreds of dollars in this store this year alone, but never again. read more

Had two coupons that expired less than 24 hours and I'm a card holder with old navy. They wouldn't let me use them. The store manager is not very empathetic and clearly wasn't interested in solving a customers concern read more

Had a problem with a coupon here, and the cashier and manager were extremely helpful in resolving it. I will definitely keep shopping here simply because of the extra service they provided to help. read more

Prices of some clothes is the only reason this isn't a 1 star. Rude employees. 7 registers and I counted at least 10 employees. Only 2 on register. And they looked like they wanted to end their lives they looked so miserable. Manager just stood there bossing people around. Don't go here expecting to be treated nicely read more

I haven't been to old navy in awhile so I was okay with this store. First time it was pretty messy from all the Christmas shoppers but the second time was a little cleaner. They did have good sales for all ages. read more

Very poor customer service, and zero energy staff :( would never shop at Thai location again!!!

If you want Nordstrom service, go to Nordstrom. This Old Navy has the same level of service as any other I've ever been to. After all, Old Navy clothes are basically Wal-Mart with a different name. You get what you pay for. read more