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Old Navy

1.0 (1 review)
Closed • 10:00 am - 9:00 pm

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5 years ago

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Burlington

Burlington

(1 review)

The opening of this location was highly anticipated after the long-standing store closed at the…read moreGreat Mall. Though this beloved chain has been around for decades, I do feel the opening of this location was a miss. Here is why: Location: 2/10 Located near 119th and Blackbob, this store shares a busy parking lot near Target and OfficeMax. The majority of the traffic that silos through this parking lot is for Target, which is almost always crowded. Because of this, I was not a fan. Ideally, it is the perfect location but you will fight crowds and traffic. We had deep into the parking lot for a spot. Inventory: 6/10 I was pretty underwhelmed with their selection. They had a great selection of candles and home decor, and the clothing was just okay. Thankfully, I was able to find what I needed. I am sad nothing excited me and the prices were decent and depended on what you were buying. Their toy section looked like they got a lot of their inventory from a garage sale. :-/ Locked Up: ?/10 The baskets automatically lock and freeze when you get close to the doors. This also causes the security alarms to activate. This happened often and I imagine it's because customers did not want to carry their bags out to the car. The baskets do this to prevent theft and the idea is great. However, it made it easy for someone to walk right out of the store with free merchandise because the employees manning the doors were too busy explaining the cart system to customers. LOL Customer Service: 7/10 Diversity among the staff was decent but I was not impressed with the service from the employees. The person checking us out looked like she wanted to be anywhere but at the store. I guess I cannot blame her because the line was long but moving quickly. She could take some pointers from the person next to her, who was engaging with customers and joking around with them. She did a great job of removing the security tags from the clothing and double wrapping the candles. Overall: 6/10 I can take it or leave it and I much prefer Home Goods or Target on home decor items. The mall location was run down and well past its prime, so the new location is nice, clean, and perfectly situated in a busy strip mall. Though I am glad they added this store to the already busy location, I wish their product inventory at least matched their neighbors Kirkland's and Target. Sometimes cheaper is not always better and you are better off getting a great coat or jacket here.

From the owner: Head to Burlington, your deal destination! Spring is here and the savings start now. Be sure to…read morestay on trend this season when shopping for ladies, juniors, plus, kids, and mens. Finish off any look with name-brand handbags, shoes, or beauty so that you're in style from head-to-toe! Also, don't forget to browse our home selection where you can save BIG on décor, luggage, and more! Head in today to find deals you can't miss now!

Old Navy - menscloth - Updated May 2026

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