I don't shop in person at many stores, or buy many items brand new. I'm super thrifty. This location is right by me, and has an Amazon return station, so that's where I go when I need to do that. But, dince they reel you in with coupons when you do Amazon returns, and they constantly have amazing deals in the clearance areas throughout the store, I usually look for anything that I'm already needing, in hopes of finding a great deal. Besides the coupons, they do 30-35% off most purchases, if you use their CC! If you're like me, and you make sure to pay CC off each month to get the deals, this is an amazing deal! The employees at this location are all super friendly (I've probably interacted with 20+), and it's clean and well organized. Coming from someone with 30 years retail/restaurant/grocery customer service experience, a 5 stars is where it's at! read more

I knew it was going to be interesting when the lady at the customer care counter was in full on face mask like a welding shield. I'm so absolutely done with this organization and their magic money. Here is a reward for buying from our store if you need to exchange the item we will deduct that reward so you have to pay MORE than you paid the first time. DONE with the games I would rather pay more for the item the first time and have a straightforward policy than this funny money BS. Maybe try hiring a customer service employee that isn't afraid of the public. Ridiculousness really read more

Service was great they've gone away from the handheld scanners and some lady walking by help me out by confirming a price of price some of the things were great deals. If you start hard enough if you can save some serious money, you get to $50 then you get $10 off, as always there's lots of caveat about what you can do today and what you have to come back for selection was good checkout time was better than we thought. Overall good experience. read more

I am normally very pleased with Kohl's in Olathe. I recently received one of their promotional offers to get an additional $5 off one merchandise item. However, because I also had a 30% coupon from a charge card mailing, I did not receive my $5 off. It was reduced . The receipt says " adjusted % offer". Then why not tell me, this does not apply in actuality. This was not true and just a marketing gimmick. If someone is a charge customer who just happens to receive their 30% off coupon in the mail along with other promotional offers, don't expect the appropriate stated discount value that Kohl's tells its customers! read more

First Kohl's I've been in where they have clearly marked signage and staff near the door to direct you where you need to go. I was dropping off an Amazon return (thank you SO MUCH Kohl's for your partnership with Amazon - makes life a ton easier) for my parents. It was easy in and out. I'd also add this Kohl's location was very tidy, not an easy feat right after the holidays, so it was more than a little tempting to do some shopping for myself while I was there. read more

Great customer service from multiple employees, even during the busy holiday season. Great prices on items, quick check out and helpful employees. read more

I was told by the Sephora clerk she was too busy to help me. It is hard enough getting out of the house with my toddler and when I was finally able to make it to sephora I was refused assistance read more

This place is a mad house! It's August so it's back to school but it feels like the day after Christmas. I've been in line to return something I bought and the line has not moved in 10 minutes. There are lines everywhere. Lines to return, lines to buy. Just lines of people waiting to give their money to capitalism and I'm just one of the masses. Yikes. Other than that, just your typical Kohl's. read more

The CDC states that stores don't need to close fitting rooms. This is why Amazon is wining. If I wanted to try stuff off at home I will buy from Amazon and have it delivered to my house for free and be able to return it from my car at a drop box. I refuse to buy clothing I can't try on. And I won't buy anything else from the store either. read more

I'm not a huge Kohl's shopper, but I go when they send me a high-value coupon like they did this week. Since I was out near Olathe, I decided to try this location. I kind of wish the stores would have the same layout, but they don't. This one looked larger, but seemed to have less selection, but I haven't been to a store for several months, so maybe my perception was incorrect. I did find some great bargains. During checkout I found it amusing that a second cashier was coming on and my cashier just yells out of nowhere "NOT THAT MACHINE!" really loud like right into my face although she was talking to the other cashier. That seemed a bit unnecessary, but it wasn't the worst thing that's ever happened in a store. read more

Kohl's is friggin awesome. It was like shopping at a TJ Max... only it was much much bigger... with a way more diverse selection. Some sections of the store display styles of the late 90's... and others are perfectly modern. A perfect catering for multi-generations. The prices... bomb-friggin-diggity... and the staff was damn nice. Mom lost her coupon. Mom asks for the discount. Denied. Counter lady finishes ringing everything up. Counter lady gives Mom the discount... and in an adorable older-lady-midwest voice-and-tone no doubt. A great experience... and if you're there... well... grab a clearance rack shirt for me. read more

Kohl's is a cross between Gordman's, Penney's and The Maxx. They have a pretty good selection especially for teens and men. The women's section is a little small but I can usually find something. I love their T-Shirts. If you want an unusually T-Shirt this is the place to get it. The have great Black Friday ads and back to school ads. I am always here on Black Friday, seriously some of the best deals in town. Jewelry selection is good most is 10 kt gold or sterling silver and they have a costume jewelry department that is fun. I found some great 80's type jewelry here. Prices are great. Customer service is very good. It is clean and people are friendly. Bathrooms have always been clean when I have used them. They also have a nice linens and kitchen section with fun items. I bought a few things here I have had issues finding else way. read more

Kohl's has been my go to for clothes for my boys since this store opened. They have a good selection, and great deals. I can't think of a time that I've been dissatisfied with this store, other than when things get picked over, which isn't their fault. The staff is typically friendly and the store is relatively tidy. I have the kohl's card so I can get extra coupons, which is always nice. read more

Kohl's is one of my favorite places to shop. They have a nice selection for clothes and home items. The prices are reasonable. The staff is always pleasant and friendly. I question that they have so many sales, discounts with so many different things, etc. Just lower your prices instead of all of the gimmicks. Also, if I say I am not interested in a credit card, don't ask me again 3 times. I realize they probably get a bonus for getting people to sign up, but it is a bit annoying after the second time saying no. read more

I love shopping here. Especially in the clearance sections. Their clearance goes up to 90 percent off, which means you can get an entire outfit for less that 10 dollars, less than 5 even. The shoes are a little harder for me to find my size (5 in kids, but I'm adult) or my fiance's size (13 in men's). Especially if we are trying to shop for cheap shoes. They always have sales which is nice, and then they try to get you addicted to the Kohl's cash, which seems to be a pretty easy thing to do. I'm avoiding signing up for the charge card at all costs. That's not something I need to bury myself with lol. read more

Purchased some fine jewelry items and as I was making the purchase the wonderful consultant asked and advised that if I did not have to purchase them that night, she would hold them for me to pick up the next day so that I could purchase them at the sale price. Not only did I return the next day to receive the sales discount but received an additional storewide discount! The customer service experience on both days was absolutely awesome! read more

I needed an online order served super quick because my fiancé was picking it up and he was at work. I placed the order online and they had it ready not even five minutes later. Such helpful associates and a great manager. They deserve a pay raise! read more

This Kohl's Department Store has a very exquisite supply of ties. I left as a happy ol pappy with my brand new selection of ties. Not a bad tie in the bunch! read more

Didn't have nearly enough registers open, and staff was extremely rude. Will NEVER shop at this location again.

Great deals here. The employees at the customer service desk don't go out of their way to help you, but otherwise I enjoy shopping here.

Hey, those Fila SkeleToes shoes look weird, but work awesome. After 10.5 hours in VERY rough river conditions, these puppies held up. They offer awesome support and I didn't feel a single rock. read more

I was in kohls today looking for a certain pair of shoes. a young lady walks up to me (very seldom unless you ask) or fine someone. and ask me did I need any help I said yes her name is Amelia we had to go on line and it took at least 10 to 15 minutes. she help me one by one the shoe the size the color and "ECT" I would like to say again Amelia thank you for fineing me and other customers asking (did they need help) you made my day. read more

This store is always HOT! They are too cheap to run ac. Can't find a clerk to help. Not clean. Not enough registers open - ever

Always great deals to be had at kohls. I never buy anything that isn't on sale and without a coupon, because it will be on sale the next week. I love their jumping beans collection for my little kids. There is a larger middle aged gentlemen at the jewelry counter this isn't very friendly though read more