Checkout took 15 minutes for no reason. Cashier was rude to me. Store is organized poorly.read more

Great shoes! The product is excellent, but the customer service at check-out was inadequate.read more

Love the very economical regular priced sandals and tennis shoe options. I don't think I noticed…read morethat before but we actually couldn't find any good deals down clearance rows. We found a sandal that worked and was comfortable for my mom but they didn't have her size in tan. So we took it to the counter we're 3 ladies were present. One clerk came upto the register and we asked for our need; she checked inventory and provided search results. I then asked if it work faster if she could call or if I. She recruited Hannah and gave her the task to call our chosen store location. Honestly none of them appeared eager to call, there's wasn't a line and they weren't busy doing sons not sure why. Ultimately the Ward Parkway location had the sandal size as inventory showed. I then asked about the shoe box we brought up as reference to show; they asked me to re-shelf it.

They have the WORST customer service & return policy ever. I…read morepurchased a pair of 65.00 that became defective the 1st time I wore them and they would not return after you wear them, even one time and they were defective. I contacted their customer care with pictures and the receipt 5 times with no resolve. I will never buy shoes from them again

They really care about getting you the best shoe for your foot health. I love my Aetrex tennis…read moreshoes. They're even better than my Hokas.

I have extremely high arches, a chronic running injury and feet that are in between 2 sizes. I'm…read morenot one of those people who can just grab any old pair of cheap shoes at Old Navy or Walmart. My shoes have to actually help my feet as I go about my day, and The Foot Spot has helpful employees and a nice selection of shoes for people who realize that good shoes may be an expensive investment, but they're worth it in the long run. For my running & walking shoes, I wear Brooks or Asics. I don't believe those brands are available here, but the store Elite Feet has them and they're easy to find online too. For summer shoes and special occasion shoes I like Foot Spot's selection the best. They have brands like Vionic, Tape, Wolky, and Finn, to name just a few. Most of them are still pretty to look at and not screaming 'I have problem feet that are hard to fit so I have to wear these butt ugly shoes' like used to be the case. There are many choices for men & women here. You probably won't find anything less than $60 and they can go upwards of $200 or more, but they do have a sale room filled with lots of great deals- I scored some darling New Balance rose gold sandals for only $27!! Get on their mailing list to get coupons, offers, and notifications of sales.

My 2nd stop to get the sandal my mom wanted. When you really find what you want; gotta do whatcha…read moregotta do! I now wonder if I could've paid for it and had it shipped. Well the store was pretty empty and no one was at the register. Aidan showed up, apologized for the wait and checked me out. He did ask me if I paid at the other store. That option wasn't offered to me but sounds like a disadvantage to me, just thinking about taxes.

Meh. Really bizarre experience at this facility today…read more I ran across an empty box of shoes and let the guy working know. He then proceeded to watch me as if I did it??? I give up on being altruistic.

Came to this sneaker shop when I visited Kansas City! It's a neighborhood shoe store owned,…read moreoperated, and designed by kids! They feature exclusive sneakers as well as local clothing brands. Happy to buy my FIRST pair of Jordans from this store!

New experience at DSW where all clearance shoes are same % off based sale, and on the end caps…read moreAccessories clearance, it was very cluttered too. Upon reaching the register I had to ask because the signage is not real clear unless you see shoes on a solo rack out in aisle pathways. Luckily we found a good sandal. Not sure if I don't like having the tiered clearance per usual business.

They've now moved across the street, but I don't know why- looks the same! Huuuuuuge selection of…read moreboots and sneakers. Last time I was in I found some Vionic slippers, which I was super thrilled about. This time- I saw only 1 pair of Vionic shoes and no slippers at all. I would have asked for help but none of the staff had greeted me or said hello while they were walking around stocking, etc. so I felt unwelcome and awkward asking them. I don't like to be followed around while I'm shopping, but a simple hello goes a long way.

Attitude, poor quality, inferior techniques…read more Lady marked sleeves, sleeves were not even length. Brought back. "Fixed length" by ironing on a heat transfer material inside. Looks horrible. Will not press flat. Ruined this brand new jacket. Her reply was "what's the problem?" Talking over me, loudly, not listening and then hung up on me. I'll never go back.paid $50 to shorten two sleeves. Had to go back twice. The first time one sleeve was still 1/2" too long.

I took a jumpsuit to have a small 1/2 inch hole repaired by the zipper. I had to prepay, $12. I…read morespecifically asked if the hole could be repaired and still look seamless. The lady at the counter asked the seamstress and she stated yes. Once I returned to pick up my item, it was not done seamless and had new damage. I advised that I did not like how it looked. The seamstress came over with an attitude to get my item and pressed it out which did nothing. She said I could leave to be redone, which I declined since was leaving town and needed it done right the 1st time. I asked for a refund and the seamstress agreed to refund me if gave the item back to her, to put the original hole back in it. She then said sarcastically, it was a $5 outfit and I could take her to small claims court. I had been a customer for years at this location with the previous owners.. BUT I do not recommend this unprofessional business under new ownership. 0/5 stars rating

The sales associate was less then helpful, not at all engaging. He could have cared less than…read morehelping us. Both my wife and I have been long term customers of Fleet Feet, after this experience we will shop around with other shoe stores.

I needed new shoes. Just so happens that packet pick up for the 2019 Gobbler Grind half marathon…read morewas held at this Gary Gribble running store in Overland Park, KS as well. I like it. I was told that Gary Gribble Running Store is one of the better specialty running stores in the greater Kansas City area. And so, it was nice to do a 2 for one stop shop here and picked up a pair of new running shoes to kick off the new year of racing and running. Gary Gribble Running store seemed to be like any other running store from the outset, but the knowledge of the staff here of running and shoe mechanics can help you get into your best shoes and give you that confidence to start yourself on a healthy path to fitness or racing. Most of their inventory are running shoes, but they sell other running related items, such as clothing, running accessories, and items that are need during a running event- like GU and body glide, among other items. Gary Gribble Running Sports can be your next stop for running shoes, if you're in the Overland Park, Kansas area. For myself though, I actually stumbled upon a sale and got those aforementioned shoes at a 20% discount, which was amazing!! I had a 10% discount coupon for the yelp check in but couldn't combine it with my existing purchase. Oh well. Next time, I guess. The store itself was arranged neatly and you could find what you're looking for. I did enjoy the knowledgeable staff about shoes that I forgot about. They explained to me about running situations and issues that I've known for a while, but it's nice to get a refresher once in a while. They're the bestest! The overall experience here at Gary Gribble Running Sports was good, positive, and nice. It's always great to be in a running shoe store, probably because I run marathons and stuff like that. It's always nice to transition into new shoes for the next 500 miles of running. With that said, this Gary Gribble Running Sports store is located in the Ward Parkway shopping center in the heart of Overland Park, KS. It's address is 8600 Ward Parkway. They accept major credit cards, as well as cash for any purchase. Since they are inside the shopping mall, there is genuinely plenty of parking for you all to park. Not sure if Kansas City's public transportation comes through this area or not, but best bet would be to have your own rental car or have uber / lyft app on your phone for quick and easy access for on demand rides. For the most part though, I was satisfied with my purchase and got a 20% discount too. It was around the price range I was looking for - after the discount. If you are looking to start a fitness program for your health, starting that couch to 5km program, or even half marathon or marathon training, consider coming to the Gary Gribble running sports here in Overland Park to discuss your running goals and they can get you into that comfortable training shoes to get you started on the path to a healthy and inspirational success. The service was friendly and nice. I could see myself coming back here for more shoes, if my travels permit me to do so. For the most part though, the experience here was memorable and I was happy with my purchase, especially with my friends whom were also trying to get new shoes as well that day. I would recommend coming here for your next pair of running shoes. If you don't know what you need, ask the knowledgeable staff of your goals and they can fit you into that pair of shoes that is designed to take you where you want to go. I enjoyed my time here on a Saturday afternoon here and hope you will too. It's like being a kid in the candy store for me. Truly is. 4.0 stars for the overall experience. 5.0 stars for the 20% discount. 4.0 stars for the service and the experience. Support local! B

I ordered a pair of basketball sneakers for my 15 year old grandson. They were about $120 with…read moretaxes. To be delivered my son's duplex. Got a notice that they were delivered to my son's house. He was there all day. I texted him that they had been delivered, he went out to get them and they were not there, no where to be found. Shit Shoe Carnival refused to refund my money or send another pair for local store pickup. They sent me a pic of a white plastic package and stated they'd been delivered. I suspect that the delivery driver took them. I do not recommend shopping from this retailer.

I received the valentines low top Converse I ordered and they are at least a size too big. I think…read morethey are men's shoes. if you order a size 8, and it's a men's shoe that would equal a 9 1/2 in a woman's shoe. Ive worn a size 8 my whole life and these are way too big. And definitely not worth $70.

This store reminded me of going to your local department store. Reminiscent of my youth. The place…read morewhere you walk in and lose yourself for a few hours wondering around to different departments, up and down the escalator and in each place encountering a dressed up sales person ready to help you in any way. I admit I do enjoy the experience! I understand this isn't for everybody and I also realize some folks would feel they may not get the same treatment. I think that's something important to acknowledge in reality and something I hope Von Maur takes very seriously. I did note that they offer an interest free card and that is incredible and unheard of these days! I didn't think to look but I really hope they offer a layaway plan as well. And hopefully for a very small fee since some folks may not qualify for credit but would still like to buy a nice gift for someone. I absolutely signed up for the interest free card. This is very smart of this company because they will get your business but not charge you absorbent interest! Refreshing! I did enjoy my couple of hours there. Not being from the Midwest, I had never heard of Von Maur but I wondered in because I was curious!. It's very lovely and they had decorated for the holidays. Unfortunately, I did not see a live piano player on the first floor but the piano was there and they had lovely piano music throughout the store. They have numerous departments with many fine offerings in apparel, cosmetics, accessories, and more. I didn't see any home goods which I would have enjoyed as well but it's not a huge store. I'm not sure if that's offered at any other location but maybe 1 day, it'll be added. I also wish they had a larger selection of petites but at least they have that section! Let's talk about price... There are a lot of mid range (nice but not outrageous) designer brands. You can easily spend over $100 on a pair of jeans or $200 on a dress or coat. BUT, they also have sales (I saw a lot of 30% off on some brands) and they have sale racks with markdowns. By wondering around I figured out there's 2 levels of sales racks. One is a first mark down. Here you'll find the $160 jeans for $80-$125 (as an example), but there's also a second section of mark down racks in the departments (usually 2-3 racks) with a second mark down. Here I found a $120 dress for $35 as an example. I think while it's definitely a more expensive, luxury brand place, there are some more budget friendly options. Everything I bought that night was on sale. AND I found a pen mark on a dress I really wanted that was on double mark down. The incredibly nice sales lady in the department walked the dress all the way upstairs to the alterations department and they all tried to get the mark out for me. She was equally attentive to me as a customer buying a $35 dress as one that cost $200. Even when she could not get the mark out, she helped me decide on another one from the sales rack that was also $35. I really loved that and when I need that $200 dress, I'll go back to Von Maur and when I want to have fun buying a few super sale dresses, pants, etc, I'll also go back to Von Maur because they valued me no matter what my budget was that night! I wish I had gotten her name. Just in case, she was around 5'3-5'4, shoulder length blonde hair, and was wearing a cute set from the store which I want to go back and get now. lol she was working in the downstairs juniors and women's department area on the night of 11/29/25. She is great! Make sure you treat her well! All the sales associates I encountered were terrific. Another one helped me open my interest free card. We closed down the store that night but were never made to feel as if we had to rush out even though we were respectful and paid and left right after they closed. Go visit this MidWest (established in Iowa) department store! I know I'll be going back and hopefully update with some pics!

Came here while on the hunt for the platform Uggs. Unfortunately they did not have them. However…read moreI've never been inside of here before and was very thrown off all of the things they have to offer. I will definitely be back and recommend shopping here.