Checkout took 15 minutes for no reason. Cashier was rude to me. Store is organized poorly.read more

Great shoes! The product is excellent, but the customer service at check-out was inadequate.read more

Quick update 5+ years later to say that, while the orthotics aren't cheap, they hold up incredibly…read morewell. I'm still wearing them, every day, and my podiatrist recently said they're still doing the job.

Nancy was extremely knowledgeable about styles and fit. I even went back and bought a second pair!read more

Awesome service and great customer service and staff!! From…read morethe fitting to the ladder laces it was impressive. Thanks

We visited this store for the first time and left totally impressed with the excellent service…read moreprovided by the staff. (Gaelynn, and the trainee currently hired). They are without a doubt very knowledgable of the shoe products they sell and excellent at helping get fitted for the proper shoe. Although a smaller store-; the selection definitely met my needs. Don, the owner, was really cordial and also provided great service.

I've come in here twice... once for personal insoles for sneakers, and another time to have…read moreBirkenstocks re-soled. Service has always been great, there are lots of employees, so not a lot of waiting around for attention. Both times I have been happy with my service and the product!

Comfort Plus Shoes & Footcare. What a great store. They took the time to assess my needs and helped…read moreme find shoes that are helping tremendously with my foot pain at work. The lady who helped me was incredibly knowledgeable and took the time to really listen to my needs and concerns.

large store in a very clean and safe shopping center. The variety is pretty good! Their shoe…read moresections had very good styles in all sizes. There were designer items as well as mid price range designers. Clean and organized inside. It was a tuesday and there was a ton of foot traffic. That was my only time in there though but i suspect weekends must be extremely busy.

Update to my review from yesterday. They were supposed to call me back after Jason came in to look…read moreat the footage from the transaction. At 4:00 I had still not heard anything so I called and talked to Bella "The Customer Experience Manager" who originally took my call on Tuesday. After being on hold for 15 minutes Bella came on and said they found the earrings earlier in the day, they had dropped into the sensor bin at the register. No call from them, no apology for the delay, no apology for acting like I was a thief. I will go pick up my earrings that I had already paid for and will never shop at Nordstrom Rack again. Horrible Customer Service.

Great selection of shoes. Good staff that are very helpful and the new manager is great at making…read moresure everything is running right.

Google maps shows they close at 9 (I see here on Yelp it says 7 pm). Tried going in at 6:50 to make…read morea quick return before I leave for vacation but the lights were off & doors were locked. Super frustrated that I have to try and do this a second time.

This store reminded me of going to your local department store. Reminiscent of my youth. The place…read morewhere you walk in and lose yourself for a few hours wondering around to different departments, up and down the escalator and in each place encountering a dressed up sales person ready to help you in any way. I admit I do enjoy the experience! I understand this isn't for everybody and I also realize some folks would feel they may not get the same treatment. I think that's something important to acknowledge in reality and something I hope Von Maur takes very seriously. I did note that they offer an interest free card and that is incredible and unheard of these days! I didn't think to look but I really hope they offer a layaway plan as well. And hopefully for a very small fee since some folks may not qualify for credit but would still like to buy a nice gift for someone. I absolutely signed up for the interest free card. This is very smart of this company because they will get your business but not charge you absorbent interest! Refreshing! I did enjoy my couple of hours there. Not being from the Midwest, I had never heard of Von Maur but I wondered in because I was curious!. It's very lovely and they had decorated for the holidays. Unfortunately, I did not see a live piano player on the first floor but the piano was there and they had lovely piano music throughout the store. They have numerous departments with many fine offerings in apparel, cosmetics, accessories, and more. I didn't see any home goods which I would have enjoyed as well but it's not a huge store. I'm not sure if that's offered at any other location but maybe 1 day, it'll be added. I also wish they had a larger selection of petites but at least they have that section! Let's talk about price... There are a lot of mid range (nice but not outrageous) designer brands. You can easily spend over $100 on a pair of jeans or $200 on a dress or coat. BUT, they also have sales (I saw a lot of 30% off on some brands) and they have sale racks with markdowns. By wondering around I figured out there's 2 levels of sales racks. One is a first mark down. Here you'll find the $160 jeans for $80-$125 (as an example), but there's also a second section of mark down racks in the departments (usually 2-3 racks) with a second mark down. Here I found a $120 dress for $35 as an example. I think while it's definitely a more expensive, luxury brand place, there are some more budget friendly options. Everything I bought that night was on sale. AND I found a pen mark on a dress I really wanted that was on double mark down. The incredibly nice sales lady in the department walked the dress all the way upstairs to the alterations department and they all tried to get the mark out for me. She was equally attentive to me as a customer buying a $35 dress as one that cost $200. Even when she could not get the mark out, she helped me decide on another one from the sales rack that was also $35. I really loved that and when I need that $200 dress, I'll go back to Von Maur and when I want to have fun buying a few super sale dresses, pants, etc, I'll also go back to Von Maur because they valued me no matter what my budget was that night! I wish I had gotten her name. Just in case, she was around 5'3-5'4, shoulder length blonde hair, and was wearing a cute set from the store which I want to go back and get now. lol she was working in the downstairs juniors and women's department area on the night of 11/29/25. She is great! Make sure you treat her well! All the sales associates I encountered were terrific. Another one helped me open my interest free card. We closed down the store that night but were never made to feel as if we had to rush out even though we were respectful and paid and left right after they closed. Go visit this MidWest (established in Iowa) department store! I know I'll be going back and hopefully update with some pics!

I had an excellent time here today! Jessica was instrumental in helping me find the perfect size in…read morea Dress I wanted to purchase for a Birthday Dinner tomorrow. She is very friendly and efficient, and I can't wait to tell everybody at Work on Monday how amazing she is!

Sheels offers far more than your regular sporting goods store!! If you ask me, I can send every…read moreweekend here and never get bored because it's more of a local attraction than a store lol.. haha! The main attractions for me are the Ferris wheel, the aquarium entry area and the cafe (+ sweets store). However, they have so much more to offer. It has departments for all sorts of team sports, all types of outdoor and adventure sports like fishing or hunting, fitness, footwear, games, toys, apparel, home goods and more. Do not forget to have the pizza and fudge at the cafe after a long stroll at the store. Also on the second floor they have beautiful taxidermy animals areas which is a fantastic site. It can get busy on the weekends so plan your visit accordingly because it's hard to get parking outside the store. Overall it's a clean, huge store with super friendly staff and a must visit if you're in the area!!

For starters this is a very kid friendly place with lots to do including the Ferris wheel and…read moreaquarium the price for the Ferris wheel is very good and worth every penny definitely worth visiting

Ordered a 550 NorthFace coat due to the amazing Black Friday deal that was on the website. The coat…read morewas initially $300-350 and I got it for a whopping $150! Best part of it all was, they offered shipping to the store for as an option which was a win for me. With it being holiday season and the porch pirates in full action stealing packages, this method was a must! The store was very nice and fully stocked, I was greeted by the two ladies at the front. One of them went to the back go my package and I left. Now that I know where the store is, I'll definitely be returning and I recommend coming here to look and shop around.

My 2nd stop to get the sandal my mom wanted. When you really find what you want; gotta do whatcha…read moregotta do! I now wonder if I could've paid for it and had it shipped. Well the store was pretty empty and no one was at the register. Aidan showed up, apologized for the wait and checked me out. He did ask me if I paid at the other store. That option wasn't offered to me but sounds like a disadvantage to me, just thinking about taxes.

Meh. Really bizarre experience at this facility today…read more I ran across an empty box of shoes and let the guy working know. He then proceeded to watch me as if I did it??? I give up on being altruistic.